Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. 

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu 
     

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

The United States Refugee Admissions Program (USRAP) operates globally, providing resettlement opportunities to refugees through a network of IOM-managed Resettlement Support Centers (RSCs), movement operations, migration health services, and associated program support functions. International Organization for Migration (IOM) Washington provides strategic oversight and direction for all USRAP operations, supporting global partners including the U.S. Department of State’s Bureau of Population, Refugees and Migration (PRM), U.S. Citizenship and Immigration Services (USCIS), the Refugee Processing Center (RPC), and other stakeholders.

The Senior Programme Coordinator, USRAP Risk and Compliance, serves as the technical lead for risk management, internal controls, and program integrity across USRAP operations, ensuring that governance, regulatory compliance, fraud‑mitigation practices, and donor‑required controls are embedded throughout the program. The position integrates enterprise risk management, internal control reviews, compliance oversight, audit coordination, and fraud‑misconduct triage into a cohesive function that supports evidence‑based decision‑making and operational accountability for the USRAP.

Under the overall supervision of the Chief, Global and Domestic Programmes Unit, and the direct supervision of the Global Programme Coordinator, USRAP, the Senior Programme Coordinator, USRAP Risk and Compliance, has the following responsibilities and duties:

Responsibilities

  1. Maintain and oversee the USRAP Program Risk Register, ensuring regular updates and facilitating periodic risk reviews with the Global Programme Coordinator, USRAP, the Deputy Global Programme Coordinator, USRAP (Movement Operations, Travel Loan Program (TLP), RSC), regional/hub focal points, and relevant Washington-based units. Ensure risk data is accurately reflected in the Organization’s risk‑management system for all USRAP projects.
  2. Plan, lead, and document internal control reviews covering Standard Operating Procedure (SOP) adherence, segregation of duties, workflow and system controls, data protection, and process integrity across USRAP operations. Issue written reports outlining prioritized recommendations, responsible parties, and timelines.
  3. Periodically review and approve Travel Loan Contact Center scripts and communication protocols to ensure full compliance with IOM policies, USRAP requirements, and applicable U.S. federal regulations—including the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA). Verify that all beneficiary interactions are consistent, lawful, safe, and rights‑respecting.
  4. Monitor ongoing compliance with all legal and regulatory requirements governing loan issuance, repayment communication, collection practices, credit reporting, and record‑keeping. Ensure USRAP procedures meet donor expectations as well as IOM financial, operational, and data‑protection standards.
  5. Coordinate USRAP responses to internal and external audits—including PRM monitoring, Office of Internal Oversight (OIO) reviews, IOM internal oversight, and donor‑driven spot checks—in close collaboration with the Regional Risk & Compliance Officer to ensure institutional alignment. Track implementation and closure of all recommendations and maintain an audit‑ready evidence trail for all relevant processes.
  6. Monitor fraud‑risk indicators and red flags across USRAP operations, advise management on preventive and detective controls, and coordinate with the OIO, Ethics and Conduct Office (ECO), Legal Department, and other relevant units on follow‑up actions.
  7. Serve as the operational point of contact for USRAP fraud and misconduct reporting, ensuring timely triage, documentation, and routing of allegations in accordance with the USRAP Fraud & Misconduct SOPs and IOM’s global reporting mechanisms. Ensure safe, confidential, and accessible channels for reporting.
  8. Advise on the design and integration of internal controls for new processes, surge operations, system changes, and structural adjustments, in coordination with the Oversight Officer (Resettlement and Movement Management RMM)), Senior Health Operations & Compliance Officer (Migration Health Division (MHD)), Information Systems Owner, and other technical counterparts. Ensure necessary requirements are embedded in SOPs, workflows, and guidance issued to RSCs and operational units.
  9. Support management in developing, tracking, and validating corrective‑action plans, ensuring that remediation addresses root causes and is aligned with Monitoring and Evaluation (M&E) findings, audit observations, and operational lessons learned.
  10. Provide guidance, capacity‑building, and training as needed to RSCs, Washington-based units, and field teams on risk management, internal controls, fraud prevention, compliance standards, and related IOM and USRAP policies.
  11. Safeguard confidentiality and ensure the integrity of all USRAP information by applying IOM data‑protection rules, USRAP confidentiality requirements, and applicable regulatory controls. As required, support global efforts to prevent and mitigate fraud across RSC and resettlement operations.
  12. Represent IOM/USRAP in technical meetings, working groups, workshops, and inter‑agency forums, as delegated.
  13. Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA).  Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners. 
  14. Undertake duty travel, including to high‑risk or complex operating environments, to conduct internal control reviews, support investigations, verify implementation of corrective actions, and provide onsite advisory support.
  15. Perform any such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

  • Master’s degree in Risk Management, Business Administration, Public Administration, Law, International Affairs, or a related field from an accredited academic institution with seven years of relevant professional experience; or,
  • University degree in the above fields with nine years of relevant professional experience.
     

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

  • Minimum five years (seven with a University degree) of progressively responsible professional experience in risk management, internal controls, compliance, audit, or assurance functions, preferably within international organizations, multilateral institutions, or large operational programmes such as the United States Refugee Admissions Program (USRAP);
  • Demonstrated experience in designing, assessing, and strengthening internal control frameworks, including reviewing standard operating procedures (SOPs), segregation of duties, and operational processes relevant to refugee processing, resettlement support activities, and associated programme operations;
  • Experience identifying and assessing fraud and misconduct risks and advising on preventive and detective control measures in operational programmes, including the management of reporting channels and escalation processes;
  • Experience supporting the development and maintenance of programme risk registers, conducting risk assessments, and facilitating risk review processes with senior management and operational teams across multiple locations within large-scale resettlement or migration programmes;
  • Experience working in multi-stakeholder environments, coordinating with operational units, oversight bodies, and senior management to strengthen programme accountability, compliance, and internal control culture;
  • Experience developing and delivering guidance and training to operational teams on internal controls, risk management, fraud prevention, and compliance requirements in complex resettlement operations. 
     

Skills

  • Familiarity with donor compliance frameworks and programme oversight requirements within large-scale migration or resettlement programmes, including adherence to institutional policies, regulatory obligations, and operational standards relevant to USRAP implementation, with awareness of applicable U.S. federal and state regulations, including financial and lending practices where relevant;
  • Proven track record in coordinating internal and external audit processes, including preparation of documentation, engagement with auditors, and tracking and implementation of audit recommendations and corrective action plans;
  • Demonstrated ability to analyze complex operational and programmatic information and translate technical inputs into clear strategic and operational guidance;
  • Proven capacity to coordinate across multiple units and technical pillars, facilitating effective communication and collaboration among diverse stakeholders;
  • Ability to manage competing priorities and deliver high-quality outputs within tight deadlines in complex operational environments.;
  • Demonstrated organizational judgment and problem-solving capacity, with ability to identify issues, assess implications, and support practical solutions;
  • Ability to provide guidance and direction to teams and colleagues in a dynamic and politically sensitive operational context.
     

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). 

Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage. 

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.


Core Competencies – behavioural indicators Level 3

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.


Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Fixed-term (1 year with possibility of extension)
Initial Contract Duration: 12 months with possibility of extension
Org Type: Global Office
Vacancy Type: Vacancy Notice
Recruiting Type: Professional
Grade: P-4
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.