Finance Assistant - Treasury Services

The Finance Group serves as a strategic partner and fiduciary advisor, ensuring transparent, accountable, and effective resource management across UNOPS. The Group defines financial strategy in alignment with organizational goals, establishes finance policies, systems, and processes, and leads corporate budgeting to enable full cost recovery and ensure long-term financial sustainability. Throughout the project lifecycle, the Finance Group provides expert guidance, oversight, and tailored financial solutions. Responsibilities include delivering comprehensive financial and corporate performance reporting, strengthening financial capacity across the organization, and continuously enhancing resource planning and allocation. In addition, the Finance Group prepares and oversees the implementation of finance-related policies, upholding the highest standards of financial stewardship and supporting UNOPS in achieving operational excellence and fiscal responsibility.

In line with the UN High-Level Committee on Management (HLCM)’s request for far-reaching efficiency measures across various functional areas, the UNOPS Finance Group developed an initiative to allow consolidating treasury services across interested UN agencies, funds, and programs (AFPs), using UNOPS’ current Treasury and IT architecture focusing specifically on providing services related to Cash Management and Payments via Treasury Services) set up using POBO (Payments on Behalf Of).

The Finance Assistant - Treasury Services is a newly created key support role reporting to the Finance Associate -Treasury Services The role holder will coordinate, monitor, and support in various areas of the Treasury Services, including management of partner inquiries, payment execution, payment investigation, reconciliation, and other related processes. The Finance Assistant - Treasury Services will work in close collaboration with the Finance Associate(s) -  Treasury Services Treasury Services Lead, the teams of the Global Shared Service Centre (GSSC), and other teams of the Finance Group (FG).

1. Handling of partner/customer inquiries

• Ensure timely response and resolution to any inquiries from partners.
• Proactively inform partners on delays, rejections, or potentials to increase payment success rates.
• Maintain a solid working relationship between UNOPS and its partners.
• Ensure awareness of important issues through escalation to the Finance Associate  - Treasury Services and Treasury Services Lead and other stakeholders.
• Assist in onboarding of new partners/customers.

2. Inquiries and investigations on transactions

• Monitor the Treasury Management System (TMS) and other channels for failed or delayed payments.
• Perform and assist on investigations of (failed) payments through inquiries to banks, investigations on bank platforms, and other tools.
• Facilitate timely and effective resolution of failed payments, if needed through alternative channels.
• Assist in and oversee the management of incoming funding from partners, or collections from third parties.
• Work closely with the developers, Treasury Services Lead, and other colleagues to resolve any technical issues related to payments as soon as possible.

3. Processing and oversight on payments

• Ensure the timely execution of payments on behalf of participating partners through continuous monitoring and control.
• Where required, assist other units on the execution of manual or automated payment instructions to banks through the Treasury Management System (TMS), banking and payment portals, or other channels.
• Where required, act as approver in UNOPS’ systems (ERP and TMS), or on bank platforms.
• Escalation of issues to Finance Associate - Treasury Services and further to the Treasury Services Lead where needed.

4. Reconciliation, balancing, and reporting on intercompany accounts

• Ensure timely and accurate reconciliation of intercompany flows to ensure up to date and correct balances of AFPs’ funds held at UNOPS.
• Assist in the execution of internal FX transactions to ensure intercompany account funding in local currency is sufficient.
• Assist in the recording of bank fees, service fees, and other flows against intercompany accounts.
• Assist in the preparation of statements and reports to partners.
• Assist the BSSC bank reconciliation team in relation to Treasury Services flows where required.

5. Knowledge management & innovation

• Contribute to Financial management knowledge networks and communities of practice by providing a collaborative synthesis of lessons learnt and dissemination of best practices in financial management.
• Collect feedback, ideas, and internal knowledge about processes and best practices and utilise them productively.
• Maintain the Treasury Services Standard Operating Procedures (SOPs) as required to align with policies and best practices.

Required

• Secondary school diploma (or equivalent ) with 4 years of relevant experience, OR

• Bachelor’s degree (or equivalent) in Finance, Accounting, Business Administration or other disciplines with 0 years of relevant experience is required

  
  

Desired

• Specialized training in finance or accounting is desirable.

Required

• Relevant experience is defined as experience in Finance or Administration.

Desired

• Working with banking, treasury, or with accounts payable is desirable.

• Working experience in payment operations would be a significant plus.

• Experience in the usage of ERP systems is desired.

• Experience in working with a Treasury Management System (TMS), in particular the TMS Kyriba would be a significant plus.

  
  

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.