1. SUMMARY
The Office of Workspace Management and Business Continuity (WMBC) ensures seamless operational continuity by optimizing facility performance, driving strategic workplace transformation, and delivering comprehensive support services to maintain a dynamic, future-ready environment aligned with organizational needs for NATO HQ and its alternate locations.
The incumbent is responsible for the management and supervision of operations and maintenance of the Mechanical, Electrical and Plumbing (MEP) installations including passive Information technology (IT) networks at the NATO HQ site in Brussels. They serve as WMBC’s Heating, Ventilation, and Air Conditioning (HVAC) and electrical specialist, responsible for the preparation and execution of MEP projects.
The incumbent might be required to work outside the normal office hours, when needed.
2. QUALIFICATIONS AND EXPERIENCE
The incumbent must:
• have a university degree in electrical works, HVAC or another related field;
• have at least 3 years of relevant professional experience for this position, including experience in managing technical staff and external service providers;
• have experience in maintenance and operations in the following disciplines: HVAC, high and low voltage electrical installations, Information Technology passive network cabling, sanitary installations;
• demonstrate knowledge in energy efficiency programmes, sustainable operations and building management systems; and
• possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; III (“Intermediate”) in the other.
The following would be considered an advantage:
• at least 5 years of experience in a senior role related to MEP project management;
• knowledge of the Host Nation’s regulations and legislation in the domains of: technical installations, energy performance, legal inspection requirements and general building standardisation;
• experience in an international, institutional, or high-security environment in managing critical technical systems or facilities requiring high service continuity, including experience in contract management.
3. MAIN ACCOUNTABILITIES
Financial Management: Generate work time and cost estimates and purchase orders for managed contracts. Track and report on contract budgets in accordance with NATO Financial, Procurement and Budget regulations. Manage budgets allocated to their team. Assist in establishing the budget for the Section. Contribute to the identification of budgetary needs related to MEP projects, passive network infrastructure, maintenance operations and actions aimed at ensuring business continuity
Planning and Execution: Manage and supervise the operation and maintenance of the MEP installations of the NATO HQ. Prepare all necessary correspondence required for the preparation and execution of interventions and works. Establish technical specifications when requested. Establish and manage 24h on-site coverage plans for their team. Manage and report on supplier performance throughout the contract lifecycle to ensure that service providers and suppliers meet contract performance requirements. Validate client requests against agreed service levels.
Stakeholder Management: Assure coordination with the NATO Office of Security (NOS) and Health and Safety Officer to guarantee works compliance with all security and health and safety rules during works execution. Formalise service provider and supplier guidance and instructions via regularly scheduled contract management review and coordination meetings. Serve as the HQ HVAC and Electrical expert for project reviews. Collaborate with the Procurement service.
People management: Cultivate a motivating, inclusive and effective workplace. Provide in- coaching and training opportunities and be available to offer guidance at critical moments. Ensure that all staff under their responsibility are clear on organizational objectives. Provide regular and fair feedback on performance, informally and formally via the HQ Achievement and Development (ADP) system.
Perform any other related duty as assigned.
4. INTERRELATIONSHIPS
Reporting Line: The incumbent reports to the Head, Building Systems Section.
Interactions: They work closely with the colleagues from Building Systems Section and with staff across WMBC as well as with other internal and external stakeholders, as required.
Direct reports: 7
Indirect reports: 5
5. COMPETENCIES
The incumbent must demonstrate:
• Achievement: creates own measures of excellence and improves performance.
• Analytical Thinking: sees multiple relationships
• Change Leadership: expresses vision for change.
• Clarity and Accuracy: monitors data or projects.
• Flexibility: adapts to unforeseen situations.
• Impact and Influence: takes multiple actions to persuade.
• Initiative: plans and acts up to a year ahead.
• Leadership: keeps people informed.
• Organizational Awareness: understands organisational climate and culture.
• Self-Control: responds calmly.
• Teamwork: expresses positive attitudes and expectations of team or team members.
6. CONTRACT
Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract.
Contract clause applicable:
In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity.
The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract.
If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.
Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations.
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
For NATO civilian staff members only: please apply via the internal recruitment portal (link);
For all other applications: www.nato.int/recruitment
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More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of reference documents without proper quotes (plagiarism), or any tools available on internet, including but not limited to translation facilities, or generative artificial-intelligence (AI) tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such tools will be rejected without further consideration, and NATO reserves the right to take further steps in such cases as appropriate.
8. ADDITIONAL INFORMATION
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.
NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process.
Candidates will be required to provide documented medical evidence to support their request for accommodation.
Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.
Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.
Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.
The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.
The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.
Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.
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