IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
The length of appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to the extension of appointments.

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The FAO Human Resources Division (CSH) serves as an enabler for the delivery of objectives set out in the Organization's Strategic Framework. As a strategic partner, it engages with stakeholders to foster a culture of inclusivity, innovation and continuous development, whilst empowering all employees to contribute their best towards achieving a world free of hunger and malnutrition. The HR Division's mission is to attract, develop and retain a diverse and highly skilled workforce by providing equitable opportunities and a supportive environment that enables employees to excel as well as foster collaboration and excellence to advance FAO's mandate.

The Social Security and Wellbeing Branch (CSHS) administers and optimizes medical and life insurance schemes; manages staff compensation plan for service-incurred incidents; oversees pension and after-service medical coverage services. This role champions staff well-being and welfare by collaborating across the Organization to foster a respectful, healthy, safe and inclusive workplace where personnel feel engaged, valued and have a strong sense of belonging. The Branch focuses on enhancing the efficiency and effectiveness of the social security operations, emphasizing the physical, mental and emotional wellbeing of FAO staff as a top priority.

The position is located in the Social Security and Wellbeing Branch (CSHS) of the Human Resources Division (CSH) at FAO headquarters in Rome, Italy.

Reporting Lines

The Senior Human Resources Officer (Social Security and Wellbeing) reports to the Deputy Director, Human Resources Division, under the overall guidance of the Director, Human Resources Division.

Technical Focus

Implementation of HR policies, rules and regulations as well as standards related to social security, pension, medical and life insurance schemes and staff wellbeing.

Key Results

Planning, management and delivery of multidisciplinary human resources (HR) programmes and related policies, products, services and advice to support the effective management of the FAO workforce.

Key Functions

  • Leads HR multidisciplinary team(s), leads and/or participates on cross-divisional teams/committees, leads and/or participates on organization-wide committees and represents FAO at inter-agency meetings.

  • Analyses HR strategic/business/service objectives, HR reform priorities and the latest trends in human resources management to provide critical input into HR plans and strategies, HR functional stream work plans and priorities as well as the supporting operational, policy, system, tools and reporting frameworks.

  • Supervises staff, oversees the delivery of multi-disciplinary HR programmes, policies, products and services and prepares a variety of plans, strategies, reports and proposals.

  • Provides HR advice and expertise to managers across the Organization as well as promotes a stronger 'business partner approach' for more effective workforce management.

  • Promotes and pilots new HR concepts and initiatives, manages related projects and consultants, and plays a lead role in the implementation process.

  • Plans and develops consultation/communication/information/training programmes and products to promote understanding of HR programmes, services and policies, increased capacity development and facilitate the introduction of 'Change' across the Organization.

  • Represents the Organization in formal meetings, negotiations and/or mediation/problem resolution meetings to reach agreement on various HR issues and/or to resolve difficult or contentious problems.

  • Reviews and monitors HR services to identify trends and problem areas and recommend corrective action or new approaches.

Specific Functions

  • Interprets and applies FAO rules and regulations as well as policies and procedures governing human resources management, in relation to the area of social security.

  • Supervises FAO's social security services, acts as Secretary of the FAO/WFP Staff Pension Committee (SPC), the Advisory Committee on Compensation Claims (ACCC) as well as the FAO Advisory Committee on Medical Coverage (FACMC) and coordinates submissions to these Bodies, including coordination with staff representative bodies and members.

  • Ensures effective collaboration with the Rome-based agencies in HR matters, particularly in the area of social security.

  • Liaises with the Shared Services Centre (SSC) in Budapest to ensure appropriate coordination of payroll and processing activities related to social security.

  • Advises management and supports the proactive and systematic implementation of corporate HR policies and programmes.

  • Manages and oversees the implementation of system-wide HR initiatives in FAO, developing related reports and documentation and contributes to follow- up actions deriving from FAO's participation in the HR network.

  • Liaises with the Office of the Legal Counsel regarding jurisprudence on service-incurred incidents; including corresponding with Third Party insurance companies and legal counsels of claimants in third party cases.

  • Leads the processes of tendering, analysing bids and negotiating arrangements related to social security benefits.

  • Manages and oversees the implementation of the medical insurance contracts with third party firms/entities.

  • Monitors and analyses trends, costs, utilization patterns, service performance and emerging risks in social security, medical insurance and workforce wellbeing, and develops evidence-based recommendations for prevention, programme improvement and management decision-making.

  • Supports the development and implementation of HR-related workforce wellbeing initiatives, promoting preventive approaches and a healthy workplace culture in coordination with relevant internal stakeholders.

  • Prepares related reports and documentation, addresses and coordinates complex related queries and issues.

  • Performs other duties as requested.

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CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

  • Advanced university degree (Master's degree or equivalent) in human resources, management, law, finance and accounting, business administration, organizational development, industrial psychology or a related field.

  • Ten years of relevant experience in human resources management and administration, including experience in social security, pension, medical and life insurance schemes.

  • Working knowledge (proficiency - level C) of English and intermediate knowledge (intermediate proficiency - level B) of another official FAO language (Arabic, Chinese, French, Russian or Spanish).

Competencies

  • Results Focus

  • Leading, Engaging and Empowering

  • Communication

  • Partnering and Advocating

  • Knowledge Sharing and Continuous Improvement

  • Strategic Thinking

Technical/Functional Skills

  • Work experience in more than one location or area of work, particularly in field positions, is essential.

  • Work experience across different functional areas of social security and employee benefits.

  • Extent and relevance of experience in human resources management and administration, including experience in social security, pension, medical and life insurance schemes and related HR employee benefit schemes.

  • Extent and relevance of experience in the interpretation and application of human resources policies, rules and procedures, including the handling of complex and sensitive HR matters, in the area of social security.

  • Good knowledge and experience in human resources management, including social security, in the United Nations common system is considered a strong asset and/or other international organizations, private sector or national government system.

  • Extent and relevance of experience in workforce wellbeing, including preventive approaches, employee wellbeing programmes and the use of workforce or benefits data to inform organizational interventions.

  • Extent and relevance of experience with computerized HR systems and their application to HR administration, service delivery and reporting.

  • An HR professional certification is considered an asset.

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FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

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GENERAL INFORMATION

  • Extension of fixed term appointments is based on certification of performance and availability of funds
  • FAO reserves the right not to make an appointment.
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

CONDITIONS OF SERVICE

A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link: https://commonsystem.org/cp/default.asp
Other benefits, subject to eligibility, include:
• Dependency allowances
• Rental subsidy
• Education grant for children
• Home leave travel
• 30 working days of annual leave per year
• Pension fund entitlements under the UN Joint Staff Pension Fund
• International health insurance; optional life insurance
• Disability protection
FAO encourages a positive workplace culture to increase inclusivity and diversity within its workforce. FAO applies measures in which all staff members contribute equally and in full to the work and development of the Organization. This includes:
• elements of family-friendly policies
• flexible working arrangements
• standards of conduct.
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HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/. These qualifications should be in alignment with the International Standard Classification of Education (ISCED) mappings.
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.