Registration Associate

November 22, 2026

Hardship Level (not applicable for home-based)

E (most hardship)Non Family with Residential LocationUNOPS LICA62027-01-01Terms of Reference and Desired Candidate Profile:
1. General Background :

The Registration Associate is a member of the Registration team and is normally supervised by the Associate Registration Officer. The Registration Associate is responsible for supporting all activities related to registration and ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.

The Registration Associate may provide day-to-day technical guidance, coaching, direction and support to Interviewers and Receptionists staff engaged in registration and related activities, and monitors the efficiency and quality of registration processes, identity and documentation activities and population data management. The Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with partners on the provision of quality population data for the delivery of registration activities. The incumbent provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of refugees and asylum seekers for protection follow up. The Registration Associate may also provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


2. Purpose and Scope of Assignment:
- Assist in the implementation of registration strategies according to UNHCR Libya Multi-year strategy..
- Assist in the technical functions and daily running activities of registration team activities, where required.
- Conduct registration interviews when required in accordance with registration standards and guidance.
- Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
- Maintain accurate and up-to date records and data related to all registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
- Draft correspondence and reports relating to registration activities in the operation, when required
- Provide statistics and draft reports related to registration data, as requested.
- Assist in compiling and analysing information related to registration activities in the operation.
- In consultation with the Associate Registration Officer, make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective.
- Draft and submit reports and statistics related to registration.
- Perform other related duties as required.

3. Monitoring and Progress Controls :
The incumbent will be required to report weekly/monthly and otherwise as needed on their performance in the following manner:
Reporting dates:
The incumbent will be required to report weekly/monthly to the head of unit.
Final Evaluation: The final evaluation will be carried out by the Supervisor.

1. Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses

Social Science, Statistics, Mathematics, Information Technology


*Relevant Job Experience :

Essential
Experience in working with PRIMES tools (UNHCR proGres software, BIMS, RAIS, Kobo)
Prior experience as a team-leader in UNHCR protection or related sector.
Training in basic principles of international protection.
Good interviewing and computer skills, particularly in data management.

Desirable:
Knowledge of another relevant UN language.
Completed proGres Registration module course in Learn and Connect/Workday.

Functional Skills:
*DM-Data Management
MS-Data Collection and Analysis
*IT-Computer literacy
IT-IT Refugee Systems & Applications
CL-Programme Management (project formulation, programme cycles and reporting standards)
TR-Training/Coaching/Facilitation
EX-Experience in international organization (United Nations or similar)
PR-Experience in Registration

Language Requirements:
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

*Competency Requirements:

Core Competencies:
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies:
Not specified.
Cross-Functional Competencies
Analytical Thinking
Technological Awareness
Planning and Organizing



All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

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Desired Candidate Profile:
The ideal candidate for the Registration Associate position in Tripoli must possess proven experience in UN/UNHCR leading teams in high-volume case management activities, in particular experience in managing field-based registration exercises and mobile missions. The candidate must be an adaptable, disciplined and resilient individual with excellent organizational skills and must demonstrate the ability to work effectively as part of a team in complex and fast-paced environments. The candidate is expected to provide technical guidance, coaching in functional/technical day-to-day activities to caseworkers, and/or partners.
The candidate must have a sound understanding of international refugee protection principles and maintain the highest ethical standards in safeguarding UNHCR’s credibility, confidentiality of beneficiaries’ data and organization’s assets, and ensure refugees and asylum seekers are treated with dignity and respect, regardless of pressure or operational constraints.

Candidate Qualifications & Experience:
- Demonstrated professional experience in UNHCR or UN in refugee registration, identity management, and case processing within refugee response and humanitarian operational contexts is essential.
- Proven experience in planning, coordinating, and conducting field-based registration activities, verification exercises, and mobile registration missions is desirable.
- Hands-on experience with UNHCR PRIMES tools, particularly proGres, BIMS, and RAIS, is a strong asset.
- Demonstrated proficiency in Microsoft Excel and data management, including the analysis, validation, and reporting of large datasets, is an asset.
- Knowledge of international refugee protection principles, registration standards, data protection requirements, and confidentiality protocols is an added asset.
- Experience in mass registration exercises, verification campaigns, emergency response operations, or large-scale population data collection activities is considered a strong asset.
- Experience in providing technical guidance, coaching in functional/technical day-to-day activities to caseworkers, or partners is desirable.
- Completed proGres Registration module course in Learn and Connect/Workday, is an asset.
- Proficiency in Microsoft Excel and related data tools for managing large datasets and supporting reporting processes is a strong asset.
- Strong analytical and drafting skills and experience in preparing detailed reports, are desirable.

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**In accordance with our dedication to promoting a diverse, equitable, and inclusive work environment, Female candidates are strongly encouraged to apply**

Standard Job Description

Required Languages

Arabic

,

English

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Other information

Written assessment will be part of the selection process.This position doesn't require a functional clearance

Remote

No

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