INT 2017/08 - Intern – IBM/IVSS – Visa Application Centre (VAC)-GVA,Switzerland

Position Title :Intern – IBM/IVSS – Visa Application Centre (VAC) Programme Duty Station :Geneva, Switzerland

Classification Intern, Grade OTHE

Type of Appointment : Internship, 3 months

Estimated Start Date :As soon as possible

Closing Date : 12 March 2017

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Immigration, Refugees and Citizenship Canada (IRCC) and United Kingdom Visas and Immigration (UKVI) have embarked on a major change program designed to transform the way that they run their visa application system. IRCC and UKVI have implemented a Global Visa Application Centre (VAC) Network having awarded a seven year contract to a partnership consisting of VFS Global (lead) and IOM (project partner). This VAC network will provide applicants with more convenient avenues for visa submissions and better access to enhanced administrative services, including capture of biometrics, all delivered in accordance with strict performance benchmarks and privacy requirements.

IOM’s Immigration and Border Management Division’s ongoing work in improving migration management includes developing Facilitated Migration Service (FMS) solutions for governments and migrants worldwide. Within the scope of this work, IOM already provides tailored VAC services. IOM operated VACs handle all of the time-consuming administrative tasks of the visa application process and work to ensure that only properly completed visa applications are submitted. Such outsourcing partnerships result in reduced costs and workloads for member states’ immigration offices and faster visa processing times and improved service standards for visa applicants. Perhaps most importantly, such partnerships enable immigration officers to make informed decisions based on complete information, while focusing on their core function; making visa decisions.

Supervision

Under the supervision of the Project Officer – Global Visa Application Centre Programme and in accordance with the overall direction of the Global VAC Programme Manager, the intern will focus on supporting the team by helping with administrative tasks in the office. Core Functions / Responsibilities:

1. Monitor and oversee the 45 CVAC Websites and ensuring that all approved changes are made in accordance with instructions from Immigration, Refugees and Citizenship Canada (IRCC).

2. Assist with the preparation of online content for the upcoming CVAC Website revision in coordination with the CSAs.

3. Collect all statistical data from IOM CSAs, and populating appropriate templates on a timely basis for VFS and IRCC/UKVI.

Page 1 / 34. Assist with the preparation of all procurement paperwork including filing it in country files. 5. Assist with the collection and preparation of clean data for the compilation of the monthly statistical reports for Eastern Europe and Central Asia, in close cooperation with the CSAs. 6. Assist with the collection and preparation of clean data for the invoicing of biometrics from VFS by working closely with CSAs and VFS accounts department.

7. Assist with organizing and updating the shared drive.

8. Monitor and expediting on- and off-boarding procedures for staff changes in close coordination with the CSAs and VFS Service Desk.

9. Perform such other duties as may be assigned by the Project Officer

Required Qualifications and Experience:

Education

• University degree in Economics, International Relations, Business Administration, the Social Sciences, Law, Development Studies, International Affairs or any related discipline. Experience

• Computer literacy in MS Office especially MS Excel;

• Strong organizational skills;

• Ability to timely understand the Organization’s structure and portfolios;

• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;

• Practical experience of how to multi-task, prioritize and work independently

Languages

Fluency in English is required. Working knowledge of French and/or Spanish is an advantage. Desirable Competencies:

Behavioral

• Accountability – takes responsibility for action and manages constructive criticisms • Client Orientation – works effectively well with client and stakeholders

• Continuous Learning – promotes continuous learning for self and others

• Communication – listens and communicates clearly, adapting delivery to the audience • Creativity and Initiative – actively seeks new ways of improving programmes or services • Performance Management – identify ways and implement actions to improve performance of self and others.

• Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism - displays mastery of subject matter

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.

• Technological Awareness - displays awareness of relevant technological solutions; • Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.

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Personal Development

The incumbent will acquire knowledge in the administrative area of Global Visa Application Centre. He/She will also gain in-site experience in working with an international organization. Carte de Legitimation

The Organization will obtain the ‘carte de legitimation’ for the duration of the internship for the selected candidate. A monthly stipend will be paid.

• Applications must consist of a cover letter and personal CV or resume (as an attachment to application);

• Only shortlisted candidates will be contacted, and additional queries will only be addressed if the candidate is shortlisted;

• IOM provides a small monthly stipend to help offset costs; please consider the cost of living in Geneva prior to applying.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 12 March 2017 at the latest, referring to this advertisement.

For further information, please refer to:

http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.

Posting period:

From 27.02.2017 to 12.03.2017

Requisition: INT 2017/08 - Intern – IBM/IVSS – Visa Application Centre (VAC)-GVA,Switzerland (54985787) Released

Posting: Posting NC54985789 (54985789) Released

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