Online Communications Officer

New York City

Organization: UNFPA - United Nations Population Fund
Location: New York City
Grade: Junior level - P-2, International Professional - Internationally recruited position
Occupational Groups:
- Communication and Public Information
Closing Date: Closed

Duration: 11 months with the possibility of extension

The Division of Communications and Strategic Partnerships (DCS) is further harmonizing its globally recognized brand. As part of this initiative, the DCS is implementing a unified look and feel for all UNFPA websites, including those of country and regional offices.

The Online Communications Officer is responsible for the project management and support of UNFPA’s 122 country-office websites and the six regional platforms.

The consultant will report to the Website Analyst under the overall supervision of the Website Manager. The Online Communications Officer will work closely with the Regional Communications Advisers and UNFPA Communications Focal Points worldwide. The Online Communications Officer serves as interlocutor between UNFPA communications focal points, Regional Communications Advisors and the development team.

The Online Communications Officer must be committed to UNFPA’s values and guiding principles and be able to work on a team. The incumbent will have great attention to detail and will be experienced and motivated to support the alignment of all Country Offices websites.

Essential Functions:

Assure project management of UNFPA country office websites worldwide
Liaise with Country Office focal points to identify new requirements and needs
Evaluate and test new website functionalities and match with user requirements to ensure consistent product quality
Monitor and review Country Office websites to ensure their adherence to the UNFPA Communications Strategy, Web Policy and Migration Toolkit
Scan new content published on UNFPA Country Offices to ensure quality and consistency with Web Writing Guidelines and the UN Editorial Manual
Manage and communicate with developers to identify and correct system malfunctions
Identify training needs and organize online training sessions for communications focal points
Frequently update and optimize user guides
Carry out any duties assigned by the Chief of the Media and Communications Branch

Competencies:

Planning and organizing
Technological awareness
Communications proficiency
Teamwork
Project management

Requirements:

Strong understanding of HTML, Photoshop and Content Management Systems
Understanding of what constitutes good storytelling and writing for the web
Experience working with development teams
Proven service orientation with attention to detail
Advanced University degree in Communications, Advertising, Marketing, Public Relations, Digital Journalism, Business Administration, Management Information Systems or similar field
Preferred two years of relevant professional experience in project management, web support, communications or quality assurance
Understanding of the principles of web development
Knowledge of design and web standards
Understanding of social media platforms
Familiarity with international development issues
Fluency in English, knowledge of another UN language preferably French or Spanish is an asset