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VN 2017/81 (P) - Programme Officer (Protection/CCCM) (P2) - Goma, Democratic Republic of the Congo


Position Title Programme Officer (Protection/CCCM)

Duty Station : Goma, Dem. Rep. Congo

Classification :Professional Staff, Grade P2

Type of Appointment : Fixed term, one year with possibility of extension Estimated Start Date : As soon as possible

Closing Date : 12 April 2017

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Benin, Bahamas, Botswana, Belize, Congo, Cabo

Verde, Djibouti, Micronesia (Federated States of), Gabon, Gambia,

Guyana, Iceland, Cambodia, Comoros, Lesotho, Luxembourg, Libya,

Montenegro, Marshall Islands, Mongolia, Mauritania, Maldives, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Slovenia, Suriname, El Salvador, Swaziland, Timor-Leste, Trinidad and Tobago, United Republic of Tanzania, Holy See, Saint Vincent and the Grenadines, Venezuela

(Bolivarian Republic of), Vanuatu, Samoa


Under the overall supervision of the Humanitarian Response Coordinator/Head of sub-office in Goma, overall supervision of the Chief of Mission of IOM Democratic Republic of Congo (DRC), with thematic support from the Regional Office Pretoria and IOM Headquarters (HQs) where needed, the successful candidate will be responsible for monitoring all aspects of the Protection and CCCM projects in displacement contexts in the Eastern DRC, including the implementation of the various protection activities under these projects.

Core Functions / Responsibilities:

1. Support the Humanitarian Response Coordinator in formal and informal meetings to maintain a frequent dialogue with the donors and partner agencies on a regular basis and to ensure donor relations remain strong to address any concerns or problems.

2. Participate actively in inter-agency protection fora (protection cluster, child-protection cluster, Gender Based Violence, intercluster.) and durable solution fora; monitor and follow up on the integration of CCCM assistance with protection and the return activities. 3. Participate in the CCCM working group meetings and ensure that the protection and Page 1 / 4assistance needs of Internally Displaced Persons (IDPs) are systematically assessed, reported and appropriately addressed through specific and/or joint activities.

4. Assist the Humanitarian Response Coordinator in developing/updating CCCM response strategies and action plans for the CCCM working group. Contribute to the integration of priority cross-cutting issues in CCCM activities such as protection and GBV mainstreaming as well as accountability to affected population.

5. Include protection-related variables into assessments conducted by IOM (the Displacement Tracking Matrix (DTM)) and coordinate their analysis and treatment within IOM and with other key protection and CCCM actors.

6. Track the mainstreaming of protection in all IOM Goma projects, and document and advise the supervisor of shortfalls or other issues.

7. Respond to inquiries on Protection response plans and operations. Coordinate the implementation of existing protection activities and contribute technical inputs for the development of new ones. Communicate and coordinate with relevant units in IOM Goma as well as with governmental partners, local NGOs and humanitarian partners active in the protection sector.

8. When needed and feasible, coordinate response to individual cases of abuse/violation and refer or treat them as appropriate (screening, interview, counselling, referral or assistance, depending on program activities).

9. Facilitate capacity building on IOM protection modus operandi and internal guidelines, IOM standards and practices as well as international protection standards (IOM’s Principles for Humanitarian Action, Sphere, Child Protection Minimum Standards, ICRC Professional Protection Standards), referral mechanisms, among IOM colleagues, pertinent governmental representatives, IDP protection committees and all other partners IOM may work with in the protection sector.

10. Track and monitor, implement, and assist in the coordination of on-going protection initiatives, notably identification, referral and assistance activities for children (specific focus on unaccompanied children), survivors of gender-based violence or other forms of violence, exploitation and abuse, in collaboration with local NGOs, governmental entities and concerned humanitarian protection actors.

11. Assist in the preparation of an action plan for the Site Management and Coordination and the Information Management teams in order to integrate protection considerations into the current emergency operations.

12. Prepare regular reports covering protection activities. Prepare briefings, statistical/narrative reports, and background information as required including specific information requested by donors, governments, and relevant humanitarian partners.

13. Draft sections of project documents based on results of assessments that have been carried out during various phases; prepare project and budget revisions based on negotiations with donors, changed work plans or budget reallocation

14. Undertake duty travels in North-Kivu, in line with prevailing security restrictions, relating to project assessments, liaison with project partners and project implementation, as required. 15. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Page 2 / 4Education

• Master’s degree in Political, Social Sciences, Social Work or a related field from an accredited academic institution with two years of relevant professional experience; or • University degree in the above fields with four years of relevant professional experience. Experience

• Experience in the field of migration and IDPs assistance and protection;

• Experience in camp management and camp coordination within an international organization, United Nations or a non-governmental organization;

• Experience in Supervising staff and coordinate administrative activities; • Excellent communication and negotiation skills;

• Understanding of complex social-political environments;

• Ability to work under pressure in difficult conditions while maintaining security awareness; • Previous experience working in hardship duty stations;

• Working experience in the region is an asset.


Fluency in English and French is required. Working knowledge of any local language is an advantage.

Desirable Competencies:


• Accountability – takes responsibility for action and manages constructive criticisms; • Client Orientation – works effectively well with client and stakeholders; • Continuous Learning – promotes continuous learning for self and others;

• Communication – listens and communicates clearly, adapting delivery to the audience; • Creativity and Initiative – actively seeks new ways of improving programmes or services; • Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others;

• Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism - displays mastery of subject matter;

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;

• Technological Awareness - displays awareness of relevant technological solutions; • Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Page 3 / 4Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 12 April 2017 at the latest, referring to this advertisement.

For further information, please refer to: In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.

Posting period:

From 30.03.2017 to 12.04.2017

Requisition: VN 2017/81 (P) - Programme Officer (Protection/CCCM) (P2) - Goma, DRC (55023399) Released

Posting: Posting NC55023401 (55023401) Released

Page 4 / 4

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: IOM - International Organization for Migration
  • Location: Goma
  • Grade: P-2, International Professional - Internationally recruited position - Junior level
  • Occupational Groups:
    • Legal - International Law
    • Legal - Broad
    • Human Rights
    • Civil Society and Local governance
    • Protection Officer (Refugee)
    • Development Cooperation and Sustainable Development Goals
    • Legal - International Law
    • Legal - Broad
    • Human Rights
    • Protection Officer (Refugee)
    • Civil Society and Local governance
    • Animal Health and Veterinary
    • Project and Programme Management
    • Development Cooperation and Sustainable Development Goals
  • Closing Date: 2017-04-12

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