Head of Support - Somalia
Somalia
- Organization: NRC - Norwegian Refugee Council
- Location: Somalia
- Grade: Mid/Senior level - Mid/Senior - Internationally recruited position
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Occupational Groups:
- Emergency Aid and Response
- Administration / Office work
- Closing Date: Closed
The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.
The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs
The purpose of the Head of Support position is to ensure that all support functions are providing high quality and efficient support for programme implementation.
Same announcement can be used to fill other positions within the region
Job description
- Generic Responsibilities
- Line management for support managers such as Finance, HR, Admin and Logistics (incl. ICT)
- Member of the Country Management Group (CMG)
- Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
- Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
- Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans
- Responsible for ensuring quality support to project implementation.
- Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs
- Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation
- Responsible for development of new country specific technical SOPs, guidelines and tools
- Responsible for organisational learning related to programme support
- Responsible for technical capacity building of support staff
- Specific Roles and Responsibilities
- Accountable for providing input on operational support to Country Strategy and Contingency Plan
- Accountable for input on operational support in proposal development, and to coordinate and align operational support with programme plans
- Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
- Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation
- Technical Line management of the Support Department team in Somalia
- Contribute actively in strategic and key operational matters in budget management, logistics, and Human resources
- Contribute to the analysis of the operational side of the humanitarian context in the Country
- Ensure quality implementation of country procurement plans as well as recruitment and staff care matters within specified time frame
- Cooperate with the HOP to ensure quality control of proposals, budgets and reports to donors and to local authorities
- Support the Country Director with operational and support elements that can enable effective implementation of projects in the country
- Keeping the Country Director informed about all support department issues of relevance to the overall management and coordination of the country programme.
- Preparation and quality control of required reports to the Country Director, Regional Programme Director, NRC HQ (incl. monthly, triannual and annual programme reports).
- Strengthens the common NRC identity amongst staff by encouraging, planning for and facilitating relevant exchange between project staff across the support department (physical exchanges, info sharing, etc.)
- Ensuring optimal use of human resources in the support department, incl. promotion of team work and team spirit, and securing adequate training of staff
Qualifications
- Minimum 4 to 5 years’ experience from a senior management position in a humanitarian/ recovery context
- Experience from working in complex and volatile contexts
- Allocation of resources and costs expertise
- Documented results related to the position’s responsibilities
- Knowledge about own leadership skills/profile
- Fluency in English, both written and verbal
- Knowledge and experience of operating in Somalia
- Knowledge of the Somali language an added asset
- Valid driver’s license
Education field
- Administration / Organisation / Management
Education level
- College / University, Bachelor's degree
Personal qualities
- Strategic thinking
- Managing performance and development
- Empowering and building trust
- Managing resources to optimize results
We offer
- Commencement: ASAP
- Contract period: 12 months, with possibility of extension
- Salary/benefits: According to NRC’s general directions
- Duty station: Mogadishu, with frequent travel to all areas of programme implementation
- Approved health certificate will be requested before contract start
- NRC may be required to verify the identity of its partners/employees and to check that its partners/employees have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.
This vacancy is now closed.