Crisis Communication Adviser(P5)

Vienna | IAEA Headquarters

Organization: IAEA - International Atomic Energy Agency
Location: Vienna | IAEA Headquarters
Grade: Senior level - P-5, International Professional - Internationally recruited position
Occupational Groups:
- Communication and Public Information
- Technology, Electronics and Mechanics
- Renewable Energy sector
- Conflict prevention
- Nuclear Technology
- Incident and Emergency Centre
Closing Date: Closed

Organizational Setting

The Department of Nuclear Safety and Security (NS) formulates and implements the IAEA's nuclear safety and security programme, which encompasses the IAEA's activities to protect people and the environment from radiation exposure, and responds to the needs of its Member States related to nuclear safety and nuclear security.

The Incident and Emergency Centre (IEC) is part of the Department of Nuclear Safety and Security and reports to the Deputy Director General, Head of the Department. The IEC serves as the IAEA's focal point for preparedness and response to nuclear and radiological incidents and emergencies regardless of their cause, and for strengthening Member States' preparedness for response.

Main Purpose

Reporting to the IEC Head, the Crisis Communication Adviser is responsible for communication with Member States, public and media in nuclear or radiological incidents and emergencies. The Crisis Communication Adviser develops the IAEAs communication strategy in nuclear or radiological incidents and emergencies as well as necessary communication tools for effective communication in an incident or emergency, in close coordination with the Office of Public Information and Communication (OPIC). He/she will be the IAEA spokesperson responsible for explaining complex technical issues to a general audience in response to nuclear or radiological incidents and emergencies. He/she will prepare background information materials for the Director General and the OPIC.

Role

The Crisis Communication Adviser is\: (1) the spokesperson, in case of nuclear or radiological incidents and emergencies, responsible for presenting complex technical issues in plain language at briefings of Member States and the media, with support of additional spokespeople, as circumstances require; (2) a specialist developing and implementing a communication strategy in nuclear or radiological incidents and emergencies, in close coordination with the Office of Public Information and Communication; (3) an expert contributor developing communication materials to be used in case of nuclear or radiological incidents and emergencies of various scenarios, and offering technical support and guidance to Member States (4) A press officer, assisting the OPIC on a part-time basis.

Functions / Key Results Expected

In case of nuclear or radiological incidents and emergencies, act as the IAEA spokesperson responsible for presenting complex technical issues in plain language at briefings of Member States and the media, with support of additional spokespeople, as circumstances require; prepare relevant information materials for the Director General and the OPIC.
Assist on an on-going basis OPICâs Media, Multimedia and Outreach Section, including with drafting media lines, press releases, briefings or events, with an aim at staying involved in the interactions with media.
Develop a communication strategy for nuclear or radiological incidents and emergencies in line with the IAEA Safety Standards and guidelines in the area of emergency preparedness and response, as well as with the overall IAEA communication strategy.
Manage the development of appropriate communication materials to be used by the IAEA in case of nuclear or radiological incidents and emergencies of various scenarios, to meet internal and external stakeholder needs.
Manage the development and maintenance of public information areas within the safety standards, guidelines, and technical tools related to incident and emergency preparedness and response.
Coordinate activities related to implementation of the International Nuclear and Radiological Event Scale (INES) at the international level, including development of relevant guidelines and training materials and conducting of training courses.
Provide expert technical knowledge, guidance, and advice to Member States on the development and implementation of the public information areas within overall incident and emergency preparedness and response programmes.
Collect information and write relevant parts of the annual Nuclear Safety Review, Annual Report, other reports to the governing bodies and other programme documents.
Participate in the IAEAs Incident and Emergency System (IES), participate in associated training and exercises, and provide technical support as required when the IEC is activated.

Competencies and Expertise

Core Competencies

Name	Definition

Communication	Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results	Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Divisionâs programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.

Teamwork	Actively contributes to achieving team results. Supports team decisions.

Planning and Organizing	Plans and organizes his/her own work in support of achieving the team or Sectionâs priorities. Takes into account potential changes and proposes contingency plans.

Functional Competencies

Name	Definition

Change Management	Adapts to changing circumstances, including emergencies and other unexpected situations.

Judgement/decision making	Consults with supervisor/manager and takes decisions in full compliance with the Agencyâs regulations and rules. Makes decisions reflecting best practice and professional theories and standards.

Knowledge sharing and learning	Actively seeks learning opportunities and actively shares knowledge and information with others; shares specialized knowledge, skills and learning from experience across different situations and contexts effectively.

Leading and supervising	Demonstrates initiative and role model behaviour. Is proactive and works toward supporting an achievement oriented culture and performance excellence.

Partnership building	Identifies and builds partnerships. Develops and maintains long lasting partnerships to strengthen relationships. Delivers programmatic outputs and acquires resources in support of Agency goals.

Resilience	Maintains a high level of performance when facing pressure and uncertainty. Able to remain calm and self-controlled, and to respond logically and decisively in difficult situations.

Technical/scientific credibility	Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

Function	Name	Expertise Description

Emergency Preparedness and Response	Communications in Nuclear or Radiological Emergencies	Expertise in developing press statements, explanatory materials, questions and answers for the public and media during response to a nuclear or radiological emergency.

Emergency Preparedness and Response	Crisis Communications	Expertise in performing the role of a spokesperson in a nuclear or radiological emergency.

Emergency Preparedness and Response	Emergency Preparedness and Response	Expertise in building capacity for communication in nuclear or radiological emergencies and in acting within a national response structure.

Qualifications, Experience and Language skills

Advanced university degree in science or another field relevant to nuclear and radiological emergency preparedness and response, complemented, ideally, with communication modules. PhD degree is an asset.
Minimum of 10 years of experience in nuclear science with strong communication components, with strong national or international experience or knowledge in nuclear and radiological emergency preparedness and response issues.
Experience or demonstrated capabilities in acting as a spokesperson in a nuclear and radiological or conventional incident or emergency.
Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $84721 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 31770, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance

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Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\: Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process
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This vacancy is now closed.
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