Info Mgmt Officer

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the IOM-FOM issued for this Compendium / Fast Track exercise, as well as the  Revised Policy and Procedures on Assignments (UNHCR/HCP/2015/2 refers). Information Management Officer

ORGANIZATIONAL CONTEXT

In close coordination and consultation with the Senior Regional Information Management Officer and, as applicable, relevant units at Headquarters (e.g. FICSS, Bureau) the Information Management Officer will be responsible for designing and  implementing a country-specific Information Management strategy.

S/he will be responsible for broadly supporting the production and dissemination of information on the population of concern to the Country Office, including, but not limited to Protection and Programme information.

The Information Management Officer will liaise with sectoral leads to gather information for further analysis and dissemination and identify information gaps. Where information gaps exist, the Information Management Officer may help setting up primary data collection systems and organise needs assessments, which may also involve other stakeholders.

In the case of refugee operations, the Information Management Officer will coordinate information management activities relevant to all aspects of the operation and across organizations.

For IDP operations, the Information Management Officer will coordinate information management within and provide information management services to the UNHCR-led clusters and act as IM focal point for those clusters with OCHA.
2.2 FUNCTIONAL STATEMENT

Accountability

- The Office has a clear and comprehensive Information Management strategy which guides all IM activities in the country.
- The Office has stepped up to its leadership role in providing quality Information Management services and delivers reliable, accessible and user-friendly, relevant, predictable, appropriate and timely delivery of information. 
- The Office has an excellent Information Management capacity and deliver IM services to all partners.
- Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHCR and its partners.
- Where required, UNHCR is meeting its cluster information management obligations.

Responsibility

- Draft the country/operation-specific Information Management strategy and define operational and funding requirements for the implementation of the strategy. The strategy must include the internal mangement of information within UNHCR including document mangement, flows of information and discovery of data/information within UNHCR.
- Support the promotion of data and information sharing within the humanitarian community as well as the adoption of global data standards, and where appropriate, the establishment of country-specific common data standards. To this end, maintain data and information-sharing relationships within the humanitarian community and with relevant governmental bodies.
- Identify and obtain the needed data and information elements required to produce standardized information products and design and manage respective data/information collection plans for baseline and context-specific data. 
- Support the Office in the analysis of processed data and information and perform data quality and consistency control.
- Design and implement a structured dissemination plan for all information products and services as appropriate (e.g. web portal, mailing list, information centres, etc.) including the definition of standard operating procedures for clearing information products for release.
- Organize and convene a Refugee Information Management Working Group (RIMWG) with releveant operational partners for efficient coordination of Information Mangement activities. Evaluate and organize, if needed, thematic sub-groups in areas such as geographic information management.
- Provide Information Mangement services to support Monitoring activities within Sectors in a refugee emergency and to UNHCR led Clusters in IDP related emergencies;  in areas of information flows, desimination, processing, analysis, standard setting and desimination.
- Leverage Geographic Information Systems (GIS) for map production and geographic data mangement while promoting data standards and harmonized mangement of geographic data/information.
- Provide Information Mangement services to support population data mangement activities including population estimation, information flows from established systems, movement tracking, standard-setting/promotion and  desimination.
- Provide Information Management support to needs assessments for all sectors (in refugee situations) and provide Information Management support to needs assessments within UNHCR-led clusters while participating in joint/harmonized needs assessments with other partners/clusters.  Support operational leads in making methodological decisions about how to conduct needs assessments.
- Perform other related duties as required.

Authority

- Chair a Refugee Information Management Working Group (RIMWG) (for refugee situations) and represent UNHCR-led clusters on inter-cluster Information Management Working Groups (for IDP situations).
- Assist in the recruitment and training of  data collectors and data entry personnel, if requested.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

- University degree in information technology, demography, statistics, social sciences or any related area.
- At least 8 years (6 years with Advanced University degree) of relevant work experience of which at least 4 years combined field and/or headquarters experience in international organizations (e.g. UN agencies, INGOs, IOs, bi-lateral cooperation agencies, etc.).
- Knowledge of the UN system and the humanitarian community.
- Knowledge of protection-related guidelines, standards and indicators.
- Proven skills to analyze statistical information.
- Advanced Excel skills (e.g. pivot tables, functions, etc.).
- Ability to formulate IM-related technical requirements and Operating Procedures.
- Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa.
- Ability to compile and holistically analyze diverse datasets.
- Experience with handling confidential data.
- Demonstrated information management skills.
- Demonstrated understanding of different data collection methodologies.
- Understanding of relational data theory.
- Excellent written and oral presentation skills.
- Excellent knowledge of English and working knowledge of another UN language.

(In offices where the working language is not English, excellent knowledge of UN working language of duty station and working knowledge of English.)

***For National Officer positions, very good knowledge of local language and local institutions is essential.

DESIRABLE QUALIFICATIONS & COMPETENCIES

- Proficiency in other official UN languages.
- Successful participation in the Operational Data management Learning Programme.
- Experience in web design and software development is an asset.
- Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6 , SQL Server, and/or progress.
- Experience with HTML, PHP, ASP and/or Java is an asset. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M002L3 - Managing Performance Level 3
M003L3 - Judgement and Decision Making Level 3
M004L3 - Strategic Planning and Vision Level 3
X001L3 - Analytical Thinking Level 3
X003L3 - Technological Awareness Level 3
X005L3 - Planning and Organizing Level 3 As a P3 IMO, the incumbent should be an experienced information manager with broad relevant experience, demonstrated interpersonal and communication skills, both written and verbal, and an ability to work independently and innovatively. The IMO will be responsible for developing and implementing a country specific IM strategy, and for interacting on a daily basis with a wide range of colleagues, partners and counterparts to build an information management community of practice in the region. They will drive the production and dissemination of information on the population of concern to the Country Office, including, but not limited to protection and programme information. The incumbent will have knowledge of protection-related guidelines, standards and indicators, proven skills in statistical analysis, the ability to compile and analyse diverse datasets, and a track record in translating data and information into functional and effective products for the right target audiences. In the western region of Tanzania, UNHCR is responding to two main refugee influxes; from the Burundi situation and the DRC situation. Nearby to Kasulu is the longest established camp, Nyaragusu, home to long term Congolese refugees, more recently arrived Burundians, and Congolese asylum seekers. Close to Kibondo are two camps for Burundians, Nduta and Mtendeli. Due to an increase in numbers from 2016 to early 2017, Nduta was expanded far beyond its planned capacity, and space continues to be a pressing issue in all three camps. In addition, UNHCR supports a number of receptions centres through smaller field units. UNHCR delivers in partnership with a number of national and international NGOs, other UN agencies and district and central government authorities. UNHCR works closely with its main government interlocutor, Refugee Services of the Ministry of Home Affairs (MHA), supporting the government in the extension of international protection. All new arrivals from Burundi as at 20 January 2017 are considered asylum seekers and are required to undergo individual refugee status determination led by the National Eligibility Committee (NEC) of the Directorate of Refugee Services of MHA as provided for under the 1998 Refugee Act of Tanzania. The unstable political and insecurity situation in Burundi continue to generate new arrivals, most of whom have experienced various forms of abuses and violence including sexual violence. There are also unaccompanied children, as well as other persons with specific needs including those with disabilities for whom special services are being provided by partners across the three camps. There are concerns about the maintenance of the civilian and humanitarian character of the camps. The operational context is complex, particularly at the political and policy levels. UNHCR Kibondo is located within Kigoma region which is 250 kms away Kigoma City; 1400 kms away from Dar-es-Salaam.  Most parts of the town are connected to the national electric supply.  Water supply however is unreliable and is subject to rationing.  Road travel by staff is limited to day movement (0700 ¿ 1830 hrs) as per the MOSS  for all official missions in the region. There is a UNHCR-operated 10-seater  caravan which flies two times a week between Mwanza/Kibondo/Kigoma. There are no suitable pre-schools, primary and secondary schools available and health facilities are very limited. Road transport from Kibondo to Kigoma requires armed police escort. The UN security rating for Kibondo is accessed as LOW (formerly UN Security Level-2) same as is the case for the rest of the country. Highway Banditry and Road Traffic accidents are the main security threats in Kibondo. Public transportation is the main target for highway banditry as it has fixed routes. These incidents occur mostly at night. Travel in the area is restricted to between 0700 ¿ 1830 hrs for official travel with a requirement to be in secure location by 1830 hrs. Staff on private travel are advised to avoid night movement. Poor roads presents a number or driving hazards especially during the rainy season where some roads are only passable with a 4 x 4 vehicle with recovery equipment and also during dry season when dust conditions exist. Vehicle accidents occur due to speeding and aggressive driving skills demonstrated by lorry drivers and other road users. Other risks faced by staff include the lack of medical facilities. Malaria caused by mosquito bites and diseases caused by contaminated surface water are the major health related hazards. Snake bites are also accessed as health hazard in the region.Cases of lightning strikes have also been reported during the rainy season. Police escorts are required as per MOSS for travel by road in some sections between Kibondo to Kasulu and also from Nyakanazi to Ngara in Kagera region. Due to poor road conditions and as a result of these travel restrictions, staff members rely heavily on air transport provided by UNHCR twice a week. For all official movements outside Kibondo, staff must obtain security clearance from UNDSS through TRIP. Staff are also advised to post private movements on the TRIP.

Please note that the closing date for all vacancies in the Add. 3 to March 2017 Compendium is Thursday, 3 August 2017 (midnight Geneva time).