Reg Info Mgt Officer

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the IOM-FOM issued for this Compendium / Fast Track exercise, as well as the  Revised Policy and Procedures on Assignments (UNHCR/HCP/2015/2 refers). Regional Information Management Officer

ORGANIZATIONAL CONTEXT

In close coordination and consultation with the Senior Regional Information Management Officer and, as applicable, relevant units at Headquarters (e.g. FICSS, Bureau) the Information Management Officer will be responsible for designing and  implementing a country-specific Information Management strategy.

S/he will be responsible for broadly supporting the production and dissemination of information on the population of concern to the Country Offices under the area of responsibility, including, but not limited to Protection and Programme information.

While Registration staff will be responsible for the gathering of registration data, the Information Management Officer will assist in the analysis and dissemination of population information. S/he may supervise data collectors or data entry personnel.

The Regional Information Management Officer will liaise with sectoral leads to gather information for further analysis and dissemination and identify information gaps. Where information gaps exist, the incumbent may help setting up primary data collection systems and organise needs assessments, which may also involve other stakeholders.

In the case of refugee operations, the Regional Information Management Officer will coordinate information management activities relevant to all aspects of the operation and across organizations.

For IDP operations, the Regional Information Management Officer will coordinate information management within and provide information management services to the UNHCR-led clusters and act as IM focal point for those clusters with OCHA.

FUNCTIONAL STATEMENT

Accountability

- UNHCR has a clear and comprehensive Information Management strategy which guides all IM activities in the region.
- UNHCR has stepped up to its leadership role in providing quality Information Management services in the region and delivers reliable, accessible and user-friendly, relevant, predictable, appropriate and timely delivery of information. 
- Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHCR and its partners.

Responsibility

- Draft the country/operation-specific Regional Information Management strategy and define operational and funding requirements for the implementation of the strategy.
- Support the promotion of data and information sharing within the humanitarian community as well as the adoption of global data standards, and where appropriate, the establishment of country-specific regional common data standards.
- Identify and obtain the needed data and information elements required to produce standardized information products and design and manage respective data/information collection plans for baseline and context-specific data. 
- Support the country offices in the analysis of processed data and information and perform data quality and consistency control.
- Design and implement a structured dissemination plan for all information products and services as appropriate (e.g. web portal, mailing list, information centres, etc.) including the definition of standard operating procedures for clearing information products for release.
- Coordinate needs assessments across all sectors (in refugee situations) and coordinate needs assessments within UNHCR-led clusters and participate in joint needs assessments with other partners/clusters.  Support operational leads in making methodological decisions about how to conduct needs assessments.
- Perform other related duties as required.

Authority

- Chair the Refugee Information Management Working Group (for refugee situations) and represent UNHCR-led clusters on inter-cluster Information Management Working Groups (for IDP situations).
- Assist in the recruitment and training of  data collectors and data entry personnel, if requested.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED. 

- University degree in information technology, demography, statistics, social sciences or any related area.
- At least six years combined field and/or headquarters experience in international organizations.
- Knowledge of the UN system and the humanitarian community.
- Knowledge of protection-related guidelines, standards and indicators.
- Proven skills to analyse statistical information.
- Advanced Excel skills (e.g. pivot tables, functions, etc.).
- Ability to formulate IM-related technical requirements and Operating Procedures.
- Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa.
- Ability to compile and holistically analyse diverse datasets.
- Experience with handling confidential data.
- Demonstrated understanding of different data collection methodologies.
- Excellent written and oral presentation skills.
- Excellent knowledge of English and working knowledge of another UN language.

(In offices where the working language is not English, excellent knowledge of working language of duty station and working knowledge of English.)

DESIRABLE QUALIFICATIONS & COMPETENCIES

- Proficiency in a second official UN language is desirable.
- Successful participation in the Operational Data management Learning Programme is desirable.
- Experience in web design and software development is an asset.
- Experience with relevant software such as: ArcGIS, Mapinfo, SPSS, EpiInfo6, HTML, PHP, ASP, Java, Ms Access, SQL, progress) is desirable. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M002L3 - Managing Performance Level 3
M006L3 - Managing Resources Level 3
M005L3 - Leadership Level 3
M003L3 - Judgement and Decision Making Level 3
M004L3 - Strategic Planning and Vision Level 3
X003L3 - Technological Awareness Level 3
X001L3 - Analytical Thinking Level 3
X005L3 - Planning and Organizing Level 3

Please note that the closing date for all vacancies in the Add. 3 to March 2017 Compendium is Thursday, 3 August 2017 (midnight Geneva time).