Feedback Handling Mechanism Consultant - Syria

Amman

Organization: NRC - Norwegian Refugee Council
Location: Amman
Grade: Consultancy - International Consultant - Internationally recruited Contractors Agreement
Occupational Groups:
- Monitoring and Evaluation
- Emergency Aid and Response
Closing Date: Closed

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

The objective of this consultancy is to formalize and improve existing feedback systems to ensure that those providing feedback have a consistent and safe experience and NRC is able to provide a response and take action on feedback whenever appropriate. The consultant will use this ToR, the SRO “Project Feedback Handling Mechanism Policy”, and the “PFRM Data Flows diagram” as guidance.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Duty Station: Amman with travel

NB: Please enter the geographical location in the "Company name" field for both company and location on your application.

Please review the attached Job Description below for the full terms of reference.

This vacancy is now closed.
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