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Section Head (MTIT-BTCS)(P5)

Vienna

  • Organization: IAEA - International Atomic Energy Agency
  • Location: Vienna
  • Grade: Senior level - P-5, International Professional - Internationally recruited position
  • Occupational Groups:
    • Administrative support
    • Information Technology and Computer Science
    • Renewable Energy sector
    • Monitoring and Evaluation
    • Nuclear Technology
    • Business Technology Coordination Section
    • Management, Administration and Finance
  • Closing Date: Closed

This is a re-opening of the vacancy. Candidates who already applied need not re-submit an application.

 

 

Organizational Setting

 

The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows\: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment and ensures that all Board documents are translated and distributed on a timely basis to Member States.

 

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.

 

The Business Technology Coordination Section (BTCS) manages the implementation of the IAEA Business Technology Strategic Plan, coordinates the development of Agency ICT policies, standards and guidelines, and facilitates ICT governance across the Secretariat. BTCS also provides project and product management and information architecture services to the Division of Information Technology.


Main Purpose

 

Reporting to the Director of the Division of Information Technology/Chief Information Officer, the Head of the Business Technology Coordination Section takes overall responsibility\: (1) To develop, update, and lead implementation of the IAEAs business technology strategic plan; (2) To develop, maintain, manage, and implement the IAEAs information technology policy and process framework, including IT governance; (3) To lead the Division of Information Technology’s project management office; and (4) To provide product management for certain core products.


Role

 

The Section Head is\: (1) a leader and manager, providing guidance and managerial support to the team, and planning human, technical and financial resources with a view to achieving efficient and effective results; (2) an adviser on IT policy and strategic plans; (3) a product manager, steering the development of IAEA-wide information products by coordinating information needs across the IAEA; and (4) a technical leader providing expertise in the information management area.


Functions / Key Results Expected

 

  • Develop, update, and lead implementation of the IAEAs business technology strategic plan.
  • Define, drive, and lead the implementation of plans, policies, standards, and architecture for Agency-wide management of information.
  • Serve as Secretariat for the IT Strategic Committee and IT Advisory Group, including organizing the agenda, vetting submissions, and following up on actions.
  • Lead the Division of Information Technology’s project management office.
  • Manage the overall technology portfolio and serve as product manager for certain core products.
  • Support and respond to audit requests and recommendations.
  • Participate as a member of the Division of Information Technology’s management team.

Competencies and Expertise

Core Competencies

Name Definition
 
Communication Encourages open communication and builds consensus. Uses tact and discretion in dealing with sensitive information, and keeps staff informed of decisions and directives as appropriate.
 
Achieving Results Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned.
 
Teamwork Encourages teamwork, builds effective teams and resolves problems by creating a supportive and collaborative team spirit, remaining mindful of the need to collaborate with people outside the immediate area of responsibility.
 
Planning and Organizing Sets clearly defined objectives for himself/herself and the team or Section. Identifies and organizes deployment of resources based on assessed needs, taking into account possible changing circumstances. Monitors team’s performance in meeting the assigned deadlines and milestones.

Functional Competencies

Name Definition
 
Analytical thinking Applies business analytics to establish programme priorities. Makes rational judgements from the available information and analysis.
 
Change Management Anticipates the need for change, dedicates the required resources, and fosters innovation and creativity. Facilitates and leads change management initiatives and monitors their implementation.
 
Client orientation Examines client plans and develops services and options to support ongoing relationships. Develops solutions that add value to the Agency’s programmes and operations.
 
Judgement/decision making Consults with and seeks advice at the appropriate managerial level when making complex decisions. Facilitates dialogue and development of best practice to support judgement/decision making, in full compliance with the Agency’s regulations and rules.
 
Leading and supervising Serves as a role model when leading and supervising others. Provides his/her team with clear direction, promotes a dynamic working climate and empowers others. Is open to new ideas and demonstrates creativity in search of excellence.

Required Expertise

Function Name Expertise Description
     
Information Technology Guidance Development Experience in IT Policies and Guidance Development.
     
Information Technology IT Security Strong knowledge of information security.
     
Information Technology Project Management Extensive experience in managing large size and complex IT projects.
     
Information Technology Quality Management Experience in IT Quality Management programme.

Qualifications, Experience and Language skills

 

  • Advanced university degree (or university degree and equivalent working experience) in Computer Science, Information Systems, Business Administration or a related field;
  • Internationally recognized certificate in IT Programme Management such as COBIT5 is desirable.
  • Internationally recognized certificate in IT Quality Assurance is desirable.
  • Internationally recognized certificate in Project Management such as PMP, Prince2 is desirable.
  • A minimum of 10 years' relevant working experience.
  • Sound knowledge of and extensive experience in best practices of ICT governance, including programme management, project management, process management, and information architecture. Knowledge of and practical experience in such frameworks as COBIT, ITIL and PRINCE 2 desirable.
  • Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

 

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $84721 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 40412, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance


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Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\: Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process
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This vacancy is now closed.
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