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Media and Communications Officer

Geneva

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Geneva
  • Grade: Mid level - IICA-2, International Individual Contractors Agreement
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: Closed

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale. 

Background information -WSSCC

The Water Supply and Sanitation Collaborative Council (WSSCC) is a global, multi-stakeholder membership and partnership organization that works with poor people, their organizations, governments and small-scale entrepreneurs to improve sanitation and hygiene at scale. Founded in 1990, the Council maintains a membership of over 4,000 water, sanitation and hygiene (WASH) professionals from over 80 countries.
The United Nations Office for Project Services (UNOPS) is the legal and administrative host of WSSCC.
The mission of the Council is to ensure sustainable sanitation, better hygiene and safe drinking water for all people, with focus on the poorest and most marginalized members of society in developing countries. In order to achieve its mission, WSSCC facilitates sector coordination at national, regional and global levels, supports national sanitation and hygiene programmes through its Global Sanitation Fund (GSF), coordinates knowledge platforms, and advocates on behalf of the 2.5 billion people without a clean and safe toilet to use.

More information on WSSCC can be found at: www.wsscc.org.

Background Information - Job-specific

The External Affairs, Communications and Country Engagement Department promotes global and national efforts by members and partners to ensure that the issues of sanitation, hygiene and water supply are firmly on the international political agenda. It highlights the effective and life-changing work underway to provide access to those who are currently un-served, especially the poorest members of society, excluded groups, women and children. It also draws attention to the serious consequences to health and development that result when good sanitation and hygiene are missing.

The department’s main functions are the following: 1. Strategic Communications and Media Support to National, Regional and Global Engagement; 2. All aspects of Corporate Communications 3. Marketing and Outreach to External and Internal Audiences; 4. Corporate Stakeholder Engagement and 5. Production of Print and Audio-Visual Materials.

The Media and Communications Officer will report to the Senior Communications and Outreach Officer and dotted line report to the Head of the Department.  The Media and Communications Officer will work in close collaboration with the rest of the team on WSSCC media relations, corporate communications and other outreach activities related to external affairs, including outreach to governmental, UN and civil society bodies as required. This individual will be primarily responsible for providing expert media relations strategic planning and implementation, including leading media and public relations work to support programmatic, policy and campaigning priorities, and organisational activities globally and regionally.  The Media and Public Affairs Officer’s work will play a central role in building awareness of and support for WSSCC and its priority issues in the media, both globally and in key target countries (for example, WSSCC donor countries, GSF implementation countries, etc.), and within legislatures, governments and United Nations entities.  In addition, the individual will develop content for external communications (brochures, position statements, editorials, web-articles etc).  High level editorial skills are essential.

Functional Responsibilities

Media Relations

  • To support implementation of media strategies, tactics and messages to achieve maximum measurable impact on WSSCC’s profile, specifically on WSSCC programmatic, policy and campaigns.
  • To build and maintain excellent relationships with relevant journalists, broadcasters and commentators in international and target country media.
  • To draft media announcements, releases and advisories.
  • Prepare and support formulation of background notes, speeches and talking points for public appearances.
  • To pitch stories to journalists and organizing press briefings, as authorised or directed.
  • To support development and use of related infrastructure, including press lists, media monitoring services, online broadcast video delivery services, etc.
  • To offer expert advice on reputational and other media risks arising from programmatic, policy and campaigns issues.
  • Develop a media outreach plan to identify and build relations with a network of traditional and specialised media and maintain these relations to increase WSSCC’s media profile
  • Produce media briefs, kits and timely press releases and build internal capacity to work with media effectively
  • Actively create media visibility opportunities for WSSCC senior management, preparing talking points, and facilitating radio, TV and print media interviews where necessary.
  • To monitor and evaluate media coverage. Including, advice on outreach activities with press and other communication target groups.
  • Provide professional advice and support to colleagues in the WSSCC Secretariat and partner organisations involved in media relations work, including capacity building

Communications

  • Provide support and lead (where needed) in developing communications material for external and internal use
  • Provide content development/generating support to regional and country communicaitons team within the WSSCC universe
  • Provide input to development of integrated communication plans · Develop adequate and effective internal information management systems to promote internal and external communication objectives
  • Support senior management team in identifying and developing effective messages, framing and means for delivering them to reach communication objectives
  • Oversee the corporate branding, design principles and guidelines for all of WSSCC materials and products, ensuring their consistent application across the WSSCC universe.
  • Ensure that WSSCC has effective communication resources that are up-to-date and accessible for all staff with external relations responsibilities
  • Develop and implement the annual audience surveying exercise in collaboration with the Web and Digital Analyst and integrate results in WSSCC’s comms and media plans and activities
  • Actively contribiute to developing integrated communication and marketing plans for WSSCC brand and products
  • Oversee the design and production of promotional materials for WSSCC for key events and campaigns
  • Actively work with the web and digital analyst to expand WSSCC audience engagement and viewership, mailing lists etc 
Perform other related duties as assigned by supervisor.

Education

Master’s degree in communications, journalism, advertising, political science, public relations, marketing or related areas.  A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the the advanced university degree. 

Experience

  • A minimum of 5 years (7 years for a bachelor’s degree) of progressively responsible experience in media relations and all aspects of communications work.
  • Experience of working in a creative public relations or marketing role would be an added advantage.
  • Proven ability to achieve coverage of issues and experts and develop good content is desired. Experience in the UN system is desirable.

Languages

Fluency in English is required.

Intermediate working knowledge of French is desired.

Functional competencies

  • Ability & willingness to undertake additional work as and when requested by the Head of the department
  • Strong computer skills.
  • Political and Organization Awareness
  • Negotiating/diplomatic skills/protocol awareness
  • Knowledge of all aspects of Media Relations (management, relationship building, orgnaization’s reputation and risk management) at the global and regional level
  • Leading Media Campaigns
  • High level content development (articles, features and op-eds)
  • Familiarity with communication for development
  • Marketing Communications
  • High level Proof-reading and Editing skills (English)
  • Experience with Publication production

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. 
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: International Individual Contractor Agreement (I - ICA)
Contract level: I - ICA 2 
Contract duration: 12 months (maternity leave cover).

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 


Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

APPLICANTS MUST INCLUDE A COVER LETTER WITH THEIR APPLICATIONS.
This vacancy is now closed.
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