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Site Management Support (SMS) Team Leader – National Contract

Southern Africa

  • Organization: DRC - Danish Refugee Council
  • Location: Southern Africa
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Operations and Administrations
  • Closing Date: Closed

Introduction  
 
The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in 40 countries around the world.   
 
DRC’s mandate is driven by three global strategic objectives within the DRC Assistance Framework: Saving lives and alleviation of immediate suffering among people affected by conflict, Safeguarding, restoration and development of livelihoods, and, Institutional and organisational change that contributes to protection of people’s rights and peaceful handling of conflict.  
 
Background   
 
DRC has been operating in Greece since December 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece.  
 
The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in 40 countries around the world. DRC’s mandate is driven by 3 global strategic objectives within the DRC Assistance Framework: saving lives and alleviation of immediate suffering among people affected by conflict, safeguarding, restoration and development of livelihoods, and institutional and organizational change that contributes to protection of people’s rights and peaceful handling of conflict. 
 
PURPOSE 
 
Under the direct management of DRC’s Attica Area Manager, the SMS Team Leader will be responsible for overseeing the day-to-day management and operation of their assigned site. Specifically, this will entail supporting the implementation of coordination mechanisms and tools to ensure relevant and accessible services, fill gaps and avoid duplication, and building and strengthening effective partnerships with a diversity of stakeholders at the site level. The team leader will be tasked to build the capacity and general CCCM knowledge of SMS staff, while also undertaking responsibility for supervising and overseeing the day-to-day management of other site-based staff and activities in the sectors of shelter, WASH, NFI distribution, community services and protection. 
 
SPECIFIC RESPONSIBILITIES 
 
Management and Programme Quality 
 
  • Oversee the daily management of the assigned site during, including project cycle management and managing assigned budgets. 
  • Lead SMS staff to identify gaps and needs in service provision in the DRC supported sites and develop proactive solutions and strategies in agreement with the responsible Greek authorities. 
  • Work closely with the Senior SMS Manager and Area Manager to ensure that all SMS activities implemented on site are relevant, responsive and are being appropriately monitored and evaluated.  
  • Identify, design and implement standardized CCCM tools developed by the Senior SMS Manager and support staff to ensure consistency and quality of reporting.  
  • Develop site-specific strategies and plans, including strategies for the regular and participatory engagement with the communities.  
  • Work closely with sector-specific technical advisors to ensure integration between SMS and other sectors.  
  • Contribute to the development of technical SMS components of proposals, donor reports, site reports, advocacy and policy notes and other SMS reports as required. 
 
Monitoring and Reporting 
 
  • Ensure that projects and associated activities are implemented in accordance with agreed strategies, principles, implementation plans, and donor requirements.  
  • In collaboration with the Athens-based M&E team, ensure the implementation of projects complies with quality standards and are monitored in accordance with pre-defined objectives and indicators.  
  • Support the SMS teams to complete accurate and timely reports. 
 
Finance and Administration  
 
  • Assume responsibility as primary budget holder of all projects in the assigned site and support the development of SMS components for new budgets.  
  • Collaborate regularly with the Attica Area Manager and Athens-based finance team to monitor spending and ensure the timely utilization of all grants.  
  • Ensure full compliance with DRC and donor financial guidelines and policies. 
 
Human Resources and Personnel Management 
 
  • Manage assigned teams and support respectful and positive working relationships, which allow for the effective implementation of all activities. This is to be achieved through leadership, team building, day-to-day support, capacity-building and both strong CCCM and generalist knowledge. 
  • Lead site-level and SMS-related recruitment processes and ensure that relevant staffing structures are in place. 
  • Promote professional development by identifying training and capacity building opportunities and ensure staff are well versed in core CCCM concepts, DRC's code of conduct, accountability, respectful dialogue with the refugee population, and prevention of sexual exploitation and abuse.  
  • Collaborate with the Athens human resources department to ensure staff evaluations are conducted on a regular basis.  
 
Logistics and Procurement 
 
  • Collaborate with field staff and the Athens-based logistics and procurement team to develop and maintain comprehensive procurement plans. 
  • Collaborate with the Athens-based logistics and procurement team to ensure field-based records are well managed, fulfill DRC and donor requirements, and are always up-to-date for use in donor reports.
  • Regularly review procurement plans with the procurement and logistics and finance teams to adjust spending as required in advance of project closure.  
 
Security
 
  • Comply with DRC safety and security procedures including Chapters 19 and 20 of the organization’s Operations Handbook.   
  • Ensure that security incidents at the site-level are reported to the Country Director and Area Manager in a timely manner according to organizational procedures.        
Requirements 
 
  • Minimum 2 to 3 years of experience with a national or international NGO, UN agency, or Red Cross / Red Crescent society; 
  • University degree in political science, law, or social sciences or more than 5 years of field experience in a similar position; 
  • Fluency in written and spoken English with excellent analytical and writing skills. 
  • Knowledge of Greek, Farsi, and/or Arabic is a strong asset; 
  • Proven capacity to adapt to a dynamic and changing operational environment. 
 
Terms and Conditions  
 
The contract will be under the Greek Labor Law, and all allowances will be provided to the employees (Christmas, Easter, Vacation bonus).    
All work related transport costs from duty station to other work sites are refundable.    
All communication costs work related are refundable.    
DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.    
The position will be based in Athens (Greece) and national terms and conditions apply.   
 
General Regulations  
 
The employee shall follow DRC instructions on safety, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework.  
Employee should not engage in any other paid activity during the DRC contract period without prior authorization.  
Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.  
Employee should not give interviews to the media or publish project-related photos or other material without prior authorization.  
Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.  
 
Application Process  
 
Interested? Then apply for this position on line: www.drc.dk/about-drc/vacancies/current-vacancies   
 
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.    
 
Applications close on 25th of August.  
 
Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.  
This vacancy is now closed.
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