Snr. Technical Assistant (Warehouse Management), GS-7, Warehouse and Inventory Management Centre, UNICEF Supply Division

UNICEF Supply Division in Copenhagen is seeking a Snr. Technical Assistant (Warehouse Management), GS-7 level. The position is newly established and will be effective from 1 January 2018.

Snr. Technical Assistant (Warehouse Management), GS-7 level

UNICEF Supply Division, Copenhagen

(Fixed Term position from 1 January 2018)

UNICEF works in 190 countries and territories to protect the rights of every child. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children's rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfill their potential – to the benefit of a better world.

For every child, commitment

This position will report to the Warehouse Manager and is located within the Warehouse Unit of the Warehouse and Inventory Management Centre in UNICEF Supply Division, Copenhagen, which supports UNICEF’s work for children by developing relevant policies, providing guidance in the management of the inventory/warehouse to the country offices and manage Supply Division controlled warehouses in Copenhagen and the hubs enabling Supply Division respond to emergencies and regular programme globally.

How can you make a difference?

As system administrator of the Warehouse Management System and focal point for the technical management services in the warehouse, the incumbent is accountable for delivery of efficient and cost effective technical support services of the ANT Warehouse Management System.

Summary of key functions/accountabilities:

• Ensure efficient administration of the Warehouse Management system for all user categories (Warehouse Super User, Warehouse Operator, QA Operator)
• Undertake the daily monitoring of interfaces between VISION and ANT and analyze and advise on the resolution of system failures.
• Undertake the daily monitoring of the system performance and interact with the warehouse supervisors, warehouse operators and the SSI support team.
• Undertake the trouble shooting in ANT/VISION and provide first line support to operational staff for both software and hardware issues.
• Ensure proper fine tuning of system performance and address any critical performance issues to the warehouse manager.
• Maintain the system issues’ database and document solutions and progress.
• Undertake the testing of fixes to system issues and ensure that UNICEF's system operating standards are adhered to.
• Maintain the system documentation and training material.
• Assist in training of warehouse operation
• Extract data from reports from ANT and VISION
• Assist in the management of the automated warehouse
• Provide basic trouble shooting and minimize down time
• Focal point between VISION NY/ANT for system integration and testing and up-grades.
• Other relevant duties as assigned.

To qualify as an advocate for every child you will have…

Requirements:

• Completion of secondary education
• Minimum 7 years of professional work experience in the area of warehouse management
• Experience with warehouse management systems and technical support to users
• Experience with Warehouse Management Systems, (ANT WMS), SAP and Barcode soft- and hardware
• Knowledge of warehouse management
• Proficiency in Microsoft Office package in particular, Excel, Word and Power Point
• Fluency in English
• Residency and valid work permit for Denmark

Desirables:

• Working knowledge of another official UN language (French, Spanish, Arabic, Chinese, Russian)

For every Child, you demonstrate…

Our core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. In addition, the following functional competencies will be required for this position

• Analysing
• Applying Technical Expertise
• Planning and Organising
• Following Instructions & Procedures

To view our competency framework, please click here: https://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

Remarks

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

The closing date of this position is 3 September 2017.

Please be informed that all applications to UNICEF are handled via UNICEF's online recruiting system. You can apply to the above position by creating your profile, and application at our web site: http://www.unicef.org/about/employ/index.php.  Kindly note that all applications should be in English and that applications outside of the online recruiting system will not be accepted. Kindly also note that diversity and gender balance are factors in the selection process.  Queries can be directed to Lilia Winkel-Petersen at lwinkel@unicef.org

Visit us at www.unicef.org/supply/