Information Comm. Technology Assistant, GS5 (Post#: 103135) - OPEN TO FIJI NATIONALS ONLY

The UNICEF Pacific Office in Fiji is looking for Fiji Nationals to fill in the post of ICT Assistant for a Fixed Term Appointment of 2 years under the direct supervision of the ICT Officer.

 UN Personal History Form.docx 103135 ICT Assistant, GS5 Fiji.doc

UNICEF works in 190 countries and territories to protect the rights of every child. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children's rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfill their potential – to the benefit of a better world. 

UNICEF Pacific is a Multi-Country Office based in Suva, Fiji that supports UNICEF programmes and operations in 14 Pacific Island Countries in the areas of Education, Child Protection, Child Survival and Development, Water, Sanitation and Hygiene, Finance, Human Resources, Administration and Information Technology.  UNICEF Pacific has 3 Field Offices in Vanuatu, Solomon Islands and Kiribati. 

How can you make a difference?

UNICEF is seeking candidates for the position of Information Communication Technology (ICT) Assistant at the GS5 level in the UNICEF Pacific Office based in Suva, Fiji. Successful applicants will participate in a thorough selection process.

Under the direct supervision of the ICT Officer, the ICT Assistant will perform moderately specialized tasks in the IT and Telecommunication areas.

Key expected results:

• Helpdesk support - Maintains logs all requests for computer assistance into Help Desk database. Performs help desk support to an increasingly complex environment, e.g. hardware and software trouble-shooting, upgrade and installation of hardware (PC, Laptops, printer, memory, etc.) and software (MS Office suite, Anti-Virus. Outlook, VISION, etc.). Participate in analysis of problems, diagnose errors and corrects simple problems. Refers more complex problems to the ICT Officer.
• Technical support - Assists in installation of new HW/SW as per agreed section plan. Ensures that all HW and SW are in compliance with UNICEF standards.  Ensures that all HW/Printers/Scanners etc are in fully functional state and under guidance from appropriate specialist ensure periodic maintenance of the HW equipment.
• Backup of data - Ensure that a daily backup of key applications is done and backup media stored in the designated area. Proper records to be kept for all backups and movement of backup media.
• Inventory database; Maintain hardware and software inventory database
• Ad Hoc Assignment and Administrative support - Performs any other tasks as assigned by Supervisor. This includes clerical/secretarial tasks: filing, making photo copy, typing memos, assembling manuals and other materials, etc.
• Special Assignment - Provides installation and stand by support to all meetings with in the office or in hotels as appropriate

• Reports - Assist the Senior IT Assistant in producing a monthly Management Report for EAPRO and Management.

   

  As an advocate for every child, you should have…

• Completion of secondary education with 5 years of experience in a related ICT field. 
• Bachelor’s degree in ICT or related courses with 3 years of relevant work experience would be an asset
• Advanced knowledge of UNICEF standard office packages including Lotus Notes 6.5.5, Domino Server 6.5, MS Office 2003, Windows XP Pro, Internet, Windows Server systems, Active Directory and networking are essential.
• Knowledge of UNICEF’s Programme Management System (ProMS) will be beneficial.
• Fluency in English and in the local language of the duty station required.

For every Child, you will need to demonstrate…
Our core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

The functional competencies of Analyzing, Applying Technical Expertise, Planning and Organizing and Following instructions and procedures.

Please note that General Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements as these are not the organization’s responsibility.

To apply…

All applications to UNICEF are required to be submitted through UNICEF's online recruiting system. You can apply to the above position by submitting your application on our web site, Your application should include cover letter describing how you best meet each of the requirements of the post, UN Personnel History Form (P11), two most recent performance appraisals or evaluation reports if available and names, emails and phone details of three work related referees including supervisors. All applications should be in English.

All applications close on 26 November 2017.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified candidates from all backgrounds to apply.