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Camp Coordination and Management (CCCM) Site Manager

Cox's Bazaar

  • Organization: DRC - Danish Refugee Council
  • Location: Cox's Bazaar
  • Grade: Mid/Senior level - Mid/Senior - Internationally recruited position
  • Occupational Groups:
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
  • Closing Date: Closed

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Camp Management specialist for Bangladesh, the fastest developing and most critical refugee response globally. The role will take the form of Site Management Support to the government camp management representatives and oversee camp management programming in a challenging and interesting part of Kutupalong extension site. 
 
About the job 
The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, has been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC is preparing to launch an integrated programme of support to the government in site management, shelter/NFI and protection. As a key part of this, DRC are opening up a main office in Cox’s Bazar, and a support/liaison office in Dhaka. 
 
The Site Manager will be responsible for supervising and managing all DRC staff and all DRC activities in a portion of Kutupalong extension, supporting the Camp in Charge (representative of RRRC) in site management, reaching approximately 50,000 refugees. The Manager is responsible to support the RRRC (Refugee Relief and Repatriation Commission) representative in the coordination of assistance and services at site level ensuring effective and meaningful community participation. This entails building strong partnerships with a diversity of stakeholders, ranging from refugees to humanitarian partners, local communities, and government authorities. The site manager works in close partnership with DRC shelter/NFI, protection, site operations and community services and with the UNHCR/IOM and RRRC focal points, under the overall coordination and supervision of the CCCM Senior Manager.Your main duties and responsibilities will be: 
 
Management:  
  1. Responsible for supervision and management of all CCCM staff and DRC activities in support of the RRRC in the refugee sites, including site governance and community engagement, service delivery, coordination, site planning care and maintenance and population monitoring 
  2. Ensure that adequate staffing is in place for the activities, including an appropriate gender balance within the staff group. Ensure all staff are trained on the skills and values required; 
  3. Coordination of camp-level HR, finance and administration in link with support unit; 
  4. Monitor financial commitments and expenditures against assigned budget lines; 
  5. Ensure that the organization’s financial, logistics, security and human resources policies and procedures are fully implemented in relation to all camp management staff; 
  6. Contribute to the strategic direction of the country operation through participation in strategy planning meetings and documents. 
  7. To maintain emergency preparedness and response capacity for DRC in area of operation in case of influx or other risks/hazards 
  8. To prepare capacity development plans for staff, especially with a view to nationalization of management positions within agreed timeframes 
  9. To monitor the safety and security situation in the site with a specific focus on potential impact of insecurity on staff security, humanitarian access and accountability and programme delivery. 
  10. Deputise for the CCCM Senior Manager as necessary 
 
 Program Implementation:  
Support the RRRC camp managers to: 
  1. Identify gaps in service provision to refugees, proactively referring those gaps to relevant forums or advocating with government authorities or humanitarian partners for additional support; 
  2. Monitor and coordinate all activities of humanitarian partners in the camp to avoid duplication and identify gaps, whilst ensuring that protection considerations are mainstreamed across all sectors; 
  3. Maintain and develop governance and community participation mechanisms in the camp, ensuring that the voices of different genders, ages and those with specific needs are heard and represented; 
  4. Seek to ensure that the camp population participates in decision making processes and that camp coordination forums are representative and inclusive of refugees; 
  5. Coordinate with Shelter team to ensure that shelters and communal facilities are provided for refugees in line with applicable standards, and that the infrastructure is maintained/upgraded as per needs and donor guidelines; 
  6. Oversee and ensure that NFI distributions are conducted in an accessible and accountable manner; 
  7. Adapt camp activities, as applicable, in close coordination with the CCCM Senior Manager and Emergency Team Leader, if/as the context changes. 
  8. Maintain an open dialogue with the refugee population and host community 
 
Program Development:  
  1. Identify gaps with a view to generating ideas for future projects with strong beneficiary impact; 
  2. Develop concept notes and/or proposals and budgets in close cooperation with the Emergency Team Leader. 
 
Representation: 
  1. Co-chair weekly site coordination meetings as well as meetings with refugee leadership committees; 
  2. Facilitate/chair other coordination meetings related to the site, in consultation with other actors 
  3. Maintain open dialogue with local authorities, UN agencies and other NGOs working in the site 
 
Reporting:  
  1. Report regularly on camp activities to the Senior Manager 
  2. Contribute to donor reporting 
 
Any other duties as agreed with the line manager. 
 
About you 
To be successful in this role we expect the following:  
 
Required  
  • University or graduate degree in relevant field. 
  • CCCM training  
  • Minimum 3 years of humanitarian work in field locations; 
  • Minimum 2 years professional work experience in camp/site management, community mobilization and distributions in a leadership position, and solid understanding of camp/site dynamics; 
  • Experience with the cluster and refugee coordination systems 
  • Excellent analytical and communication skills; 
  • Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff and other stakeholders; 
  • Proven ability to work in remote field locations; 
  • Ability to work under pressure, with minimal supervision, and in a culturally diverse team; 
  • Demonstrated record of field and operational experience at an international level in camp-based response 
  • Proven ability to manage multi-disciplinary programs, coordinate logistics, and manage a diverse staff group. 
 
Desirable 
  • Prior experience working with local partners 
 
In this position, you are expected to demonstrate DRC’ five core competencies:   
Striving for excellence: You focus on reaching results while ensuring an efficient process.   
Collaborating: You involve relevant parties and encourage feedback.   
Taking the lead: You take ownership and initiative while aiming for innovation.   
Communicating: You listen and speak effectively and honestly.   
Demonstrating integrity: You act in line with DRC’s vision and values.   
 
We offer 
Contract length: 6 months with possibility of extension based on funding and performance 
Level: A13 or A14 
Designation of Duty Station: Unaccompanied 
Start date: Mid-January 2018 
 
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact Tess Elias, DRC’s Team Leader in Bangladesh, tess.elias@drc.dk  
 
Application process 
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. 
 
Closing date for applications: 30th November 
If you have questions or are facing problems with the online application process, please contact job@drc.dk  
For further information about the Danish Refugee Council, please consult our website drc.ngo. 
This vacancy is now closed.
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