ICT Assistant

Peace and Security Centre

The UNOPS Peace and Security Centre (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. The Centre is responsible to administer, provide support and oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.
 It is headed by the Centre Director who has the overall authority and accountability for the performance of the Peace and Security Centre on behalf of its clients.

Background – UNMAS Iraq

The United Nations Mine Action Service (UNMAS) was established in 1997, by the General Assembly, and as per the UN Policy on Mine Action and Effective Coordination (A/53/496, 1998) is the established coordinator of mine action within the United Nations system. UNMAS supports the UN's vision of "a world free of the threat of landmines and unexploded ordnance, where individuals and communities live in a safe environment conducive to development, and where mine survivors are fully integrated into their societies."

UNMAS is a unit within the Office of Rule of Law and Security Institutions (OROLSI) within the Department of Peacekeeping Operations (DPKO). UNMAS main headquarters is in the UN Secretariat, New York with a sub-office in Geneva. UNMAS provides direct support and assistance in the areas of Explosive Hazard (EH) mitigation to 18 countries/territories/missions, has a standby rapid response capacity and global technical advisors in the field of Improvised Explosive Devices and (IED) Weapons and Ammunition Management (WAM).

The UNMAS Iraq programme was formally established in June 2015, at the request of the UN Under-Secretary General for Peacekeeping Operations (DPKO) and the Special Representative of the Secretary General for Iraq, to lead the UN efforts to mitigate explosive threats in the country, as well as to support the enhancement of national and regional mine action capacities. UNMAS is supporting multiple layers of operations under the UNMAS Iraq Strategic Plan which focuses on three main components:  1. Explosive Hazard Management;
2. Capacity Enhancement, and
3. Risk Education.

Under the direct supervision of the Support Services Officer (SSO), the ICT Assistant is responsible for the following assigned tasks:

• Install and maintain ICT hardware equipment and software application including installation and administration of network operating system. Provide hardware/software technical support and assistance to all end users. 
• Identify problems and perform maintenance of servers, desktops, printers, scanners, external portable disks, flash drives, power supplies and other computer equipment.
• Administer IT archives, software disks, manuals, documentation, back-up tapes and IT consumable supplies for Baghdad and Erbil offices.
• Liaise with local suppliers on repair and maintenance of computer hardware/network/telecom equipment.  Ensure repaired hardware and software are checked and returned properly.  Assist in maintaining contact with service contractor and keep track on follow-up action or progress of services.
• Visit the Erbil office periodically, and as required. Alternatively, provide remote support via Team Viewer when appropriate.
• Maintain serviceability of all Electronic Data Processing (EDP) equipment both in Baghdad and Erbil offices.
• Schedule and plan to perform daily backups and recovery of data when necessary.
• Assist the Support Services Associate in Baghdad on the approval process for UNMAS Iraq personnel visas, Movement of Personnel (MoPs) and UN ID Cards.
• Assist the Support Services Associate in Baghdad on receipt of the invoicies from UNAMI and UNDP in Baghdad.
• Performs other ICT and/or Admin related tasks assigned by the SSO.

• Secondary education (high school or equivalent) with five (5) years of relevant experience OR
• First level university (Bachelor's Degree or equivalent)  in Information Technology, Computer Science or any other related field with a minimum of one (1) year relevant experience.

• This is a local position, therefore only nationals of Iraq will be considered
• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

 UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.