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Incident Manager

Syria

  • Organization: WHO - World Health Organization
  • Location: Syria
  • Grade: Senior level - P-5, International Professional - Internationally recruited position
  • Occupational Groups:
    • Public Health and Health Service
    • Emergency Aid and Response
    • Managerial positions
    • EM_SYR WHO Representative%27s Office, Syrian Arab Republic
  • Closing Date: Closed

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OBJECTIVES OF THE PROGRAMME

The mission of WHO’s Health Emergencies Programme (WHE) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

 

DESCRIPTION OF DUTIES

  1. Coordinate WHO's Incident Management System (IMS) at the country level, assess and reassess the emergency situation, determine strategies, set objectives appropriate to the level of the required response; prioritizing filling health service delivery gaps, develop an operational planning cycle to reach health sector performance standards and approve the Incident Action Plan (IAP), ensuring fulfillment of WHO's critical functions.
  2. Ensure the implementation of the IMS, ensuring synergies and smooth functioning between the operational and technical components, oversee the monitoring and evaluation of the operations, take corrective actions as necessary.
  3. Provide guidance to the respective State's capacities with respect to emergency preparedness, response and recovery; ensure the participation of the country office in the joint risk assessment process of any suspected or actual emergency event.
  4. Build external relations, represent WHO and its positions in negotiations in relevant interagency and international fora involved with the incident management system at the country level.

    Immediate actions\:
  5. Manage the Health Emergency Operations, and provide technical advice to other agencies with emphasis on the coordination and consolidation of health agencies and health cluster activities. Coordinate overall incident health related activities to ensure the concerted approach of WHO in all required functional areas as per incident management structure.

  6. Support national and local health authorities and partner with UN agencies, internal governmental and nongovernmental organizations/institutions, in respect of the mobilization and coordination of resources, identify needs and funding gaps; encourage donors to fund the overall health sector response to affected populations.

  7. In cooperation with other levels of response authorize the release of related information communications, advocacy products and statements to internal and external partners as well as to the public. Provide information to/briefing of senior and elected officials as required, and manage sensitive issues arising from the incident.

  8. Determines WHO response team staffing needs, ensures deployment arrangements and the mobilization of the required human resources. Provide leadership, motivation, guidance and performance management of staff and experts, build dynamic and efficient teams to bolster WHO's incident management operations, take concrete measures to ensure the safety and wellbeing of all WHO responders.


    Operational response readiness\:

  9. Lead the development of a comprehensive suite of emergency response management training materials including on-line modules, training manuals and other tools to orientate and train WHO staff and partners to all aspects of the WHO Emergency Response Framework.

  10. Supervise the enhancement of materials to provide evidence based approach to testing of response plans to enhance and validate their capability and lead the implementation of early response activities to mitigate the impact of a potential health emergency and prepare for a timely and appropriate response in Syria and linked to early warning mechanisms.

  11. Report on the post response review and lessons learning process to ensure that experiences gained are used to guide and strengthen suture readiness and response activities.

REQUIRED QUALIFICATIONS

 

Education

 

Essential

\: Master's degree in public health or in emergency, humanitarian, or disaster management.  

Desirable

\:
  • Specialized training in emergency management; specifically training in humanitarian response.
  • Medical degree.

 

Experience

 

Essential

\: At least 10 years of related experience in emergency management and operations, with proven experience in emergency response. Substantial experience at both national and international levels in leadership positions, capacity-building and their implementation.

Experience in developing and promoting collaborative partnerships and/or experience in developing countries. Substantial experience in efficient human and financial resource management.

 

Desirable\: Relevant work experience in outbreaks and/health emergency management and related strategy development with WHO and/or UN agencies, health cluster partners; experience working in relevant nongovernmental or humanitarian organizations.

 

Skills

  • Demonstrated knowledge of the rapid response operations and their implementation in emergencies as related to public health, complemented by demonstrated ability to identify and manage difficult situations, to lead and direct multidisciplinary and multinational staff.
  • Excellent skills in the assessment, monitoring, analysis and evaluation of emergency situations, with the ability to conceptualize and implement innovative strategies and advocate their implementation.
  • Authoritative and comprehensive knowledge of the theory, principles, methods and techniques in international emergency incident management system.
  • Strong strategic thinking, with the ability to quickly comprehend strategic and tactical objectives and to formulate comprehensive plans to address challenges/risks.

WHO Competencies

  1. Teamwork
  2. Respecting and promoting individual and cultural differences
  3. Communication
  4. Building and promoting partnerships across the organization and beyond
  5. Creating an empowering and motivating environment
  6. Promoting WHO's position in health leadership

Use of Language Skills

 

Essential\: Excellent knowledge of English.

Desirable\: Working knowledge of Arabic would be an asset.

This vacancy is now closed.
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