Office Assistant (HR)

OBJECTIVES OF THE PROGRAMME

All the Member States of WHO in the South East Asia Region share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying values of equity, solidarity and participation. WHO's Twelfth General Programme of Work (2014-19) focuses on six (6) leadership priorities specifying (i) advancing universal health coverage (ii) health related millennium development goals (iii)addressing the challenge of non-communicable diseases and mental health, violence and injuries and disabilities (iv) implementing the provisions of the International Health Regulations (2005) (v)increasing access to quality, safe, efficacious and affordable medical products (vi)addressing the social, economic and environmental determinants of health. WHO's mandate revolves around six core functions\: (i) providing leadership on global health matters; (ii) shaping the health research agenda; (iii) setting norms and standards; (iv) articulating evidence-based policy options; (v) providing technical support to countries; and (vi) monitoring and assessing health trends.The South-East Asia Region of WHO is made up of 11 countries, with over 1.8 billion people, with India's population of 1.2 billion. The diversity of people and health situations requires, on the demand side, a solid understanding of the emerging socio-economic, epidemiologic and demographic patterns and trends at both aggregate as well as national and sub-national levels, with due sensitivity to disadvantaged populations and vulnerable segments of the society. On the supply side, it is equally crucial to have a solid understanding of the commonalities and divergences of the health systems, the circumstances and political economy under which they have evolved and operate.Mission of the WHO Country Office for IndiaWithin the framework of WHO's Country Cooperation Strategy the mission of the WHO Country Office is to support India in\: (i) developing and sustaining its own health policies, health systems and public health programmes; (ii) working to prevent and overcome threats to health; (iii) anticipating future challenges; and (iv) advocating public health.

DESCRIPTION OF DUTIES

Under the overall guidance of Administrative Officer and National Professional Officer (Human Resources) NO.C and direct supervision of National Professional Officer (Human Resources) NO.A, the incumbent performs the following duties\:

 

1.  To provide support to staff members within the Department for the organization of one or more of the following\: meetings, workshops, seminars, etc. e.g. photocopying documents and preparing briefing files, including labels and dividers, collecting documentation from various sources.

 

2. To type correspondence ,format documents, tables and reports from plain and corrected copies,dictating machine, forms, handwritten or rough drafts and printed matter. Reviewing and correcting style, spelling and presentation in line with WHO and departmental styles.

 

3. To maintain correspondence logs, and update manuals, files and simple office records.

 

4. To answer telephone calls, responding to routine queries and/or forwarding to the appropriate staff members, as necessary.

 

5. Using GSM, to assist with the preparation of travel authorizations ,flight and hotel reservations.

 

6. As requested and/or instructed, to obtain documents and information from departmental and cluster staff, and from other clusters, programmes and agencies/institutions, and disseminate such information as required.

 

7. To maintain, in close collaboration with colleagues, a comprehensive filing system for alldocuments , reports, presentations and other materials related to meetings, seminars and workshops and other areas of work ,including related lists to facilitate searches.

 

8. During meetings, workshops, seminars and other events, provide assistance and backup to colleagues in the department/programme .

 

9. To perform other related duties as required or instructed, including providing secretarial supportto other areas of work and teams or the department as necessary.

REQUIRED QUALIFICATIONS

Education

Essential\: Completion of secondary school education.
Desirable\: University degree from a recognized university would be an asset.

Experience

Essential\: At least 2 years of clerical experience in an administrative/office environment.
Desirable\: Relevant experience in WHO or another UNagency would be an asset.

Skills

The Incumbent maintains and updates knowledge in the use of office technology through in-house courses, on-the-job training and/or self-training. S/he keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in the department, the cluster and WHO.

Other considerations (eg. IT skills)\: The work requires the use of a series of standard software such as processing to type, format and print documents, reports, tabular materials, presentations, etc, as well as the maintenance of files.

WHO Competencies

1.  Teamwork
2.  Respecting and promoting individual and cultural differences
3.  Communication
4.  Knowing and managing yourself
5.  Producing results

Use of Language Skills

Essential\: Expert knowledge of English. Intermediate knowledge of Hindi.
Desirable\:

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at INR 496,317 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• For information on WHO's operations please visit\: http\://www.who.int.

• WHO is committed to workforce diversity.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.