Field Relief Services Officer

Relief and Social Services Department

Vacancy Announcement

Field Relief Services Officer, Grade 15

Deadline for Applications

10 June 2018

Contract Type & Duration

Fixed Term – 3 years

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Vacancy Announcement Number

LF/07/2018

Duty Station & Department

Lebanon Field Office / Relief and Social Services Department

UNRWA encourages applications from qualified women and welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you.

UNRWA's human development goals

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. UNRWA has identified four human development goals as the focus of the Agency's operations in committing to fostering human development of Palestine refugees by helping them to: lead long and healthy lives, acquire knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest possible extent.

How can you make a difference? 

You will be joining a team of around 3000 staff in the Lebanon Field Office working to foster the human development of some 470,000 registered Palestine refugees.••

The Field Relief Services Officer will be responsible for:

The main responsibilities include:

• ••••Plans and manages the Field's direct Relief programmes including the special hardship programme. In particular:

•        Advises CFRSSP on operational and administrative matters related to Relief Services Programme;

• •••••Ensures that refugee admission to these programmes is based on need and in conformity with prescribed criteria;

•                    Supervises, as appropriate, the assessment of needs of client families;

•                    Monitors the delivery of appropriate assistance to identified families;

•                    Ensures that cash assistance to meet emergency needs is effectively managed •••and delivered in timely fashion;

•                     Coordinates with the Procurement and Logistics Department and the Finance •••••Department in the planning and delivery of food aid, cash subsidy and follow-up controls;

•                    In coordination with the Engineering and Construction Department, organizes the •••shelter rehabilitation programme in accordance with established priorities;

Ensures that the Relief Services Division staff are sufficiently trained to perform their functions, conducting local training sessions as required; Guides, supports, monitors and evaluates the work of the staff assigned to the relief programmes; Coordinates with the Field Social Services Officer to ensure the full participation of special hardship families in the social services programmes and to organize the involvement of social workers, actively seeking ways of promoting client self-reliance; Coordinates with the Field Social Services Officer and Field Eligibility & Registration Officer to achieve effective linkages between the three Division's databases on programme activities and clients, through the Refugee Registration Information System; Plans, organizes and conducts evaluations of results achieved by the Relief Services Programme and the impact of this programme on the target population; Maintains close contact with local, national and locally-based international organizations working in the same programme sectors; Reports as prescribed on relief services activities; Performs such other duties as may be assigned.

Conditions of service•

Monthly basic salary •L.L •2,334,637

Other benefits include:

• Provident Fund contribution (15% of basic salary paid by the Agency)

• Dependency allowances, Dependent spouse: L.L 60,000 per month

••• Dependent child: L.L 33,000 per month

• 30 days of annual leave

• Compulsory medical insurance

To qualify for this position, you will need:

Education

A university degree in social sciences or related field, including coursework in social policy and/or social welfare administration

Work

experience

Five year of progressive experience in relief and social services administration, of which two years should be at a supervisory level;

Experience in training staff on relief and social services administration.

Language(s)

Excellent command of spoken and written English and Arabic

You will also need to demonstrate the following competencies:

• ••••Excellent communication/presentation skills to conduct staff training sessions and brief donors;

• ••••Effective decision-making;

• ••••Positive attitude and strong analytical and research skills;

• ••••Effective in handling people, work, relations and situations;

• ••••Patience, common sense and dedication to the aims and policies of the Agency and the United Nations, tact, diplomacy and strong personality;

• ••••Demonstrated competence in problem solving skills;

• ••••Ability to use a computer and work on various spreadsheet applications such as Excel and Access.

Desirable Qualifications

• ••••Post-graduate degree in social work administration, public policy or management;

• ••••Post-graduate coursework in one or more of casework, group-work, interview techniques, counselling and guidance techniques, relief policy administration or problem solving/supervisory skills;

• ••••Participation in action-oriented social research;

• ••••Certificate in training as a trainer Practical experience in training staff in programme implementation;

For guidance on how to prepare for competency-based interviews:

••••••••••• https://careers.un.org/lbw/home.aspx?viewtype=AYI

Recruitment in UNRWA Lebanon – How it works:

https://jobs.unrwa.org/frmFieldAnnouncementsList.aspx?id=3

How to apply

To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History Profile is accurate, candidates shortlisted for test or interview will only be contacted by e-mail. No follow up phone calls will be made.

The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts.

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General information

This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description

Date of issue: 21 May 2018