Shelter Officer - Reporting "Nationals Only" - Jordan

Rights Respected, People Protected

NRC in Jordan 

Established in 2012 NRC Jordan’s long-term outlook addresses the problems affecting life as a refugee. We work to build the resilience of Syrians, and to relieve the impact on the Jordanian communities that host them.  Syrian refugees in Jordan are struggling. As they contend with difficult living conditions across the country, the obstacles are complex. They struggle to remain registered as refugees, to provide for their families, and to access essential services – including education for their children. The Jordanian communities that host them, meanwhile, feel the impact of hosting high numbers of refugees – with each year that passes, local infrastructure becomes more strained.

Role Specific Information

All NRC employees are expected to work in accordance with the organization’s core values:
dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our
actions and relationships.

The Reporting Officer will support the Team Leaders in the management of the data generated from
distributions and facilitate reporting and consolidation of analysis and statistics.

Generic responsibilities:

• Ensure adherence with NRC policies, tools, handbooks and guidelines.
• Implement delegated Core Competency project portfolio according to plan of action.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents.
• Ensure that projects target beneficiaries most in need, and explore and asses new and better
  ways to assist.
• Promote and share ideas for technical improvement.
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles
  within NRC and amongst beneficiaries served by NRC.

Specific responsibilities:

• Provides direction, assigns tasks and gives instructions to staff, specifies their individual work
  plans and evaluates individual team member’s performance.
• Supports assigned staff in their professional development, identifies training needs, supports
  staff to achieve the objectives defined in their learning development plans.
• Monitors the progress of the team activities and ensures they are implemented conform
  planning, quality standards, budget and (donor) guidelines.
• Develops with the assigned team, Quarterly activity plans.
• Ensures compliance with NRC policies CC tools, handbooks and guidelines.
• Ensure that projects activities target the needs of beneficiaries, explores and asses new and
  better ways to meet their needs.
• Identify, analyze and evaluate key processes and gaps in the implementation of the team
  activities and make recommendations for improvement
• Archiving and filing of all distribution documents upon completion after consolidation
  between various teams and in coordination with the Team Leader
• Support the distribution team, Maintenance Team, Community Relation and Reception Team
  with the scheduling and planning of staffing tables.
• Management of data base and tracking sheets and generation of final distribution reports

Our Ideal Candidate:

We are looking for a university graduate with a minimum of 2 years previous experience in relevant field.   Experience working in complex and volatile contexts, experience from working within technical expertise area in a humanitarian/ recovery context. Experience of working in camps and excellent IT and data management skills including experience in working with case management databases and to have experience in the fields of data management and reporting. Good English Language level (Business English is a plus). 

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position you will join highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Contract period:   till 31st of December 2018 

Salary/benefits:   1024 JOD "subject to social security and income tax" 

Duty station:        Za'atari Camp 

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

B: Please enter your specific city of residency in Jordan in your application.

NRC does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Offers of employment or job openings with requests for payment of fees are fraudulent. Victims of such scams should report them to their local law enforcement authorities for appropriate action.

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