ERP/SAP Project Manager

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

The United Nations Department of Field Support, Logistics Support Division (UN DFS-LSD) is responsible for implementing Supply Chain Management in support of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs). 

The United Nations Department of Field Support provides dedicated support to international peace operations, including to UN peacekeeping, special political and other field missions. Through its four divisions, it supports the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs).

LSD plays an integral role in the global operations of the field missions. It is one of the fundamental infrastructure components that support the substantive work and the delivery of peacekeeping and special political missions’ mandates. Efficient and reliable logistics support is a core strategic, operational and tactical pillar of field missions and the United Nations at large. Therefore, ensuring that a robust and fault-tolerant supply chain infrastructure is in place to sustain operations is a necessary and permanent consideration.

The division is currently implementing an ‘end-to-end’ integrated supply chain management with a view to achieving DFS vision of a well-managed and agile supply chain to support United Nations field missions with effectiveness and efficiency. The overall supply chain management process starts and ends with clients-development and management of consolidated demand/requirements of all clients and fulfillment of client’s requirements through strategic sourcing and delivery. The process is enabled by a robust performance management framework and supported by solution such as Umoja.

Umoja is the project approved by the General Assembly resolution 63/262 that aims at the transformation of the United Nations Secretariat by enabling high-quality, cost-effective service delivery to support the execution of evolving mandates everywhere the Organization operates.

Umoja, which means "unity" in Swahili, will unite the many support and administrative entities throughout the Secretariat, including in peacekeeping and field missions, through re-designed and common processes for the management of all financial, human and physical resources; a single integrated information system; and training of staff.

In February 2015, LSD was designated as Umoja process owner for logistics. As logistics process owner, LSD led Phase 1 of the supply chain management deployment of Umoja Extension 2, also known as the Galileo Decommissioning Project that successfully completed the deployment of Umoja supply chain solution to peacekeeping and special political missions in September 2017, replacing the Galileo system.  The project was implemented through a dedicated project team within LSD.  Since January 2017, that project team was merged with DFS IPSAS-Umoja team along with responsibility for coordinating an expanded portfolio of Umoja deployments.  Known as the DFS Umoja Coordination Office, the team is responsible for deploying multiple project streams to peacekeeping and special political missions, including: UE2–Supply Chain Management (UE2-SCM) stream that include: demand planning, supply network planning, transport management, track and trace and material master transformation; the Strategic Planning and Performance Management stream (covering budget formulation and relationships with donors and implementing partners; conference and events management, force management and planning

UNOPS has been requested to assist in the implementation of this activity for DFS/LSD Umoja Coordination Service.

• Under the direct supervision of the UNOPS Project and Change Management Coordinator, the Project Manager will be responsible for the following duties:
• Leads the project and resources to deliver the project scope and mandate
• Develops and executes an efficient internal communication strategy to ensure communication with all levels of management within the team
• Gathering information on events and conferences sponsored by DFS-led field operations; he/she prepares the business footprint analysis that impact the delivery of ERP solutions in support of such events;
• Preparing recommendations on the software solution design taking into account the requirements of DFS field operations;
• Proposing ideas to improve ERP processes, in respect of the planning and implementation tailored to field operations, and taking into account geographical, security and access concerns;
• Negotiating on behalf of DFS the delivery of a conference and events solution product that cater to processes that are specific to field operations;
• Conceptualizing, designing and implementing proof of concept exercises to evaluate the solution fit and gaps of the software solution as applicable to field operations; he/she analyses the business operating model, anticipates risks, draws up contingency plans, and negotiates the improvements and enhancements required to support DFS field missions
• Conducts research and draws up resource plans to staff the project delivery locally; makes decisions about resource allocation to ensure project milestones are met.
• Negotiates the delivery of an ERP solution in line with the budgetary framework of the organization;
• Plans, oversees and coordinates the project activities of the ERP solution on behalf of DFS for its field missions;
• Works directly with the stakeholders to translate project requirements into an Implementation Project Plan, which specifies the goals, strategies, activities, schedules, and allotment of resources for each phase of the project. Ensure that activities are in line with the LSD and DFS principles.
• Conducts project meetings and produces standard project documentation. Proactively evaluate project activities, build contingency plans, propose corrective actions and monitor issue resolution to mitigate risks.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS. 
• Performs other related duties as required.

Education

• Advanced University Degree (Masters or equivalent) Business Administration; Social Science, Policy Administration, Management, Information Technology, Accounting and Finance or related field. A first level university degree and extensive professional experience maybe accepted in lieu of the Advanced Degree. 

• A minimum of 7 years of professional experience in project management, change management and/or business analysis is required.
• General knowledge of Enterprise Resource Planning, Material Master Data systems, Service Level Agreement, Release and Change Management processes and IT Quality models is required.
• Experience in deploying and implementing ERP solutions for multinational establishment is required
• Ability to prioritize and multitask
• Willingness to learn innovative technologies and maintain industry knowledge
• Excellent communication and interpersonal skills
• Initiative, appropriate time management, customer focus
• Operational experience managing large scale projects in multi-party setting is desirable. Experience in the development of tools for the automation of repetitive tasks that are coordinated across distinct groups to improve productivity, service quality and control is desirable.
• General Knowledge of Global Supply Chain concepts, Human and Financial resource management, and business process transformation is desirable.

Certifications

• PRINCE2 Practitioner or any other Project Management certification is required.
• SCOR-P certification is desirable

Languages

• Fluency in written and spoken English is required. Fluency in one or more official UN languages is desirable.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.