Internship - Digital Marketing, Private Partnerships, Rome Italy

World Food Programme

Internship - Digital Marketing

Private Partnership Division (PGP), Rome, Italy.

The World Food Programme is the world's largest humanitarian agency, fighting hunger worldwide. We are currently seeking to fill an internship position with the Individual Fundraising Team of the Private Partnership Division. The position will be based at our Headquarters in Rome, Italy. The Internship will be full-time for a duration of 6 months starting in September/October 2018.

Description

The Digital Marketing Intern - will be responsible for the following duties:

Social Media Monitoring and Community Management:

• Coordinate with the Individual Fundraising Team and the Social Media Team to

monitor and manage conversations and responses on Social Media for the next Individual Giving Campaigns (World Food Day, Diwali, Year-end);

• Respond to inquiries in a timely, accurate, and thoughtful way;
• Deliver WFP branding, messaging and values through the online Community;
• Engage with the online audience and identify opportunities to facilitate conversations and opportunities to convert users to donors;
• Manage all non-financial community inbox requests from donors and non-donors:  

research supporter’s problems/questions and reply with tailored responses;

• Responsible for ensuring that donors receive the best quality communications to make them more engaged with WFP - including an element of ‘donor love’ in every correspondence;

Reporting and Analysis:

• Develop and update the Individual’s results dashboard – the hub of the Individual Team’s reporting requirements;
• Analyse data across multiple platforms to produce and deliver accurate and informative regular reporting, including: email marketing & campaign reports, trends and KPI tracking, daily and monthly and ad-hoc reports as requested;
• Support the Individual Giving Team-related tasks and manage other short-term projects upon request.

Desirable Skills:

• Excellent Communication skills
• Good experience using SM platforms
• Experience of research and analysis, reporting, compiling information and presenting findings
• Passion and enthusiasm for WFP’s mission of building a world with Zero Hunger

Essential Requirements:

• Currently enrolled in University and having completed at least two years of undergraduate studies or recently graduated within six months;
• Course attendance in the past 12 months;
• Excellent fluency in both written and oral English;
• Computer literate including good knowledge use of Excel.

Closing date:   19 September 2018

VA reference no:   87805  

Terms and Conditions:

• Interns receive a monthly stipend from WFP up to the maximum amount of US$1000 per month depending on the duty station of assignment.
• WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
• WFP will reimburse travel ticket for candidates who are nationals of developing countries and are pursuing their studies in their home country.
• WFP will recognize candidates’ educational credentials from recognised institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
• Candidates who bear any of the following relations to WFP staff members are not eligible to apply: sons, daughters, brothers or sisters.

WFP implements its commitment to gender equality during any recruitment process and advocates for women’s empowerment to achieve a world with Zero-Hunger. We therefore strongly encourage women, especially coming from developing countries to apply.  WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.