Telecom Engineer

Geneva | Switzerland

Organization: ICRC - International Committee of the Red Cross
Location: Geneva | Switzerland
Grade: Mid level - Mid level
Occupational Groups:
- Engineering
- Communication and Public Information
- Information Technology and Computer Science
- Information Management
- Information Technologiesﾠ
Closing Date: Closed

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The Telecom engineer acts as an interface between the field ICT Staff and service providers for the operation and corrective maintenance of telecommunications systems.
He participates, suggests and helps in the drive of the Telecommunication strategy and smooth running of operation within his field of expertise.

Accountabilities & Functional responsibilities

Anticipate needs, identify issue and orient on HF and VHF, UHF technologies
Anticipate needs, identify issue and orient on satellite technologies (Data, Voice), transportable, portable and ultraportable (VSAT, Thuraya, Inmarsat, etc..)
Anticipate needs, identify issue and orient on geo-localisation services
Anticipate needs, identify issue and orient on PABX technologies or Session Border Controller (SBC), etc.
Anticipate needs, identify issue and orient on GSM Service
Anticipate needs, identify issue and orient on Electrical issues in Server Room, earthing, etc.
Anticipate needs, identify issue and orient on wireless technologies (LAN to LAN, etc.)
LAN/WAN (IP, Routing, Satellite wise, etc) experience and stake understanding
Solutions for “WAN extension”
Monitoring (Not limited to: Electrical and WAN) experience and stake understanding
Support L3 on all here above technologies
Evaluate and train new ICT field Staff on here above technologies
Manage the ICRC documentation ecosystem linked to the related technologies
Prepare content, support and documentation for End Users and ICT Staff
Maintain Inventory database and manage the changes, participate on evolution of the tool
Participate and feed the Telecom Strategy
Participate and represent ICRC on different Telecom forums, Transfer actionable substance to ICRC
Contract management linked to the related technologies as well as and some invoice management
Develop skills and anticipate ICRC needs for IoT (Internet of Things).
Short field mission
Ready to collaborate sometimes with no Telecom project/activities.

Reports to (role)

Telecom, Network & Security Manager

People management responsibilities

Certifications / Education required

Telecommunications Engineer Bachelor or considered equivalent

Profile and experience required

Minimum 3 years’ experience as a Field ICT Engineer with very good knowledge of telecommunication systems used by humanitarian organisation
Strong analytical and synthesis
Fluent in French and English
Communication skills and negotiate ability with partners, users and ICT Staff
Ability to work in a team and independently
Great relational and good team spirit.
Flexibility and able to manage ambiguities
Good organizational skills, responsibilities and priorities
Availability for field mission or supplier/provider visits