Support Manager - Ninewa

Rights Respected, People Protected

The unfolding crisis in Iraq is one of the most complex humanitarian emergencies in the world today, with millions of uprooted Iraqis, and hundreds of thousands of Syrian refugees. For the past several years, millions of people have been displaced from and within Iraq as a result of military operations. At the end of 2015, the Iraqi Security Forces (ISF) began a military operation to enter and retake control of parts of the country under the control of armed opposition groups, especially in the Anbar governorate. Civilians have been caught in the crossfire. 

NRC has been present in Iraq since 2010, with offices located in Baghdad, Erbil, Dohuk, Kirkuk, and Mosul.  We have scaled up our response across Iraq to meet the large-scale crisis facing the country, reaching Iraqis with emergency assistance and supporting Syrian refugees as they live in exile.  Our goal is to always be prepared to work in new settings, so we are establishing more local partnerships in Iraq.  Additionally, NRC is part of the UNICEF and WFP-led Rapid response mechanism (RRM), which enables us to reach newly displaced populations with the most urgent life-saving assistance.

Today, NRC is one of the biggest cash providers in Iraq. Our emergency assistance also includes distributing food rations, hygiene kits, water, and basic non-food items (NFIs). In the winter months, we also provide blankets and heaters.  We pay particular attention to gender equality and ending gender-based violence (GBV).

Support Manager 

Role Specific Information

1. Line management for support staff such as Finance, HR & Admin and Logistics/ICT
2. Member of the Area Management Group
3. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
4. Provide input on operational support to the Area Plan of Action, and to coordinate and align operational support with programme plans at Area level
5. Responsible for ensuring quality support to project implementation
6. Facilitate Area Support Budget, area level budgets, including support cost
7. Responsible for developing regular reports on Area level to Country Office and AM
8. Responsible for implementation of new country specific technical SOPs, guidelines and tools in Area (HR, Logistic/ICT and Finance)
9. Facilitate trainings for programme staff on finance, logistics and HR procedures
10. Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance)

Our Ideal Candidate:

University degree in relevant field, with a minimum of 5 years in Operations Management in difficult humanitarian context. Documented results related to the position’s responsibilities.  

We are particularly looking for a humanitarian professional working with UN or INGOs, who have understanding of the Iraq context with good inter-personal skills. 

If this sounds like you, apply now to join one of the world’s leading NGO’s and be part of a team of highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.

Additional Information:

Contract period: 6 months with possibility of extension

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Ninewa

Approved health certificate will be requested before contract start