IT Systems Coordinator / IT Operations Specialist

Transparency International (TI) is the global civil society organisation leading the fight against corruption. In collaboration with more than 100 chapters worldwide and an international secretariat in Berlin, Germany, TI raises awareness of the damaging effects of corruption and works with partners in government, business and civil society to develop and implement effective measures to tackle it.

Responsibilities:

• Administers and maintains computer infrastructure and all configurations, including computer hardware, operating systems, and applications for 100+ users in Berlin and approx. 2000 clients globally (ITIL role “IT Operations Manager”)
• Oversees the operations of the internal helpdesk with two staff (ITIL level 1-3 support staff)
• Continuously assesses IT security compliance in a high threat environment with persistent attacks
• Determines and implements changes/upgrades to improve systems and network configurations
• Evaluates, tests and deploys all software and hardware upgrades to servers and clients
• Supports and fully engages in the exchange of learning and expertise within a community of learning practice across TI-S in Berlin and the global TI Movement

Knowledge, experience and skills:

• Relevant ICT degree and/or relevant professional qualification/s or equivalent experience in the ICT sector; certifications like Microsoft MCSE/MSCA or ISC2 CISSP are an advantage
• 5+ years of relevant work experience in a medium size international organisation
• Experience with network architecture and administration
• Knowledge of IT security and IT business continuity/disaster recovery
• Experience with Microsoft on-premise and cloud solutions (Office365)
• Entrepreneurial spirit with inner drive to further the organisation’s use of IT to new levels
• Good interpersonal skills with the ability to communicate ICT matters to individuals with diverse backgrounds
• Demonstrated experience in the not-for-profit sector is an advantage
• Professional language proficiency in English required; proficiency in German an advantage
• Commitment to the values of Transparency International
• Willingness to travel, if needed

Other information about the post and the location:

Transparency International and its global network offer an inspiring work environment with real learning opportunities and support. Berlin is an attractive metropolitan city with relatively low cost of living. (The Transparency International Secretariat supports successful candidates in applying for work permits, if needed.)

To apply:

Qualified candidates should submit, preferably via email, a cover letter (mentioning the origin of the application, IMPACTPOOL) and CV in English (in one pdf file) to:

ITCoordinatorJob@transparency.org     

Deadline for applications is Sunday, 3 March 2019. Applications will be reviewed on a continuous basis.

Please note that only short-listed candidates will be contacted and that due to the high volume of applications it is unfortunately not possible to provide individualized feedback.

To learn more about Transparency International, please visit our website at www.transparency.org.