Information Management System (IMS) Officer (Re-advertisement)
[Erbil- with frequent travel across Iraq]  
   
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.  
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.  
In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide humanitarian assistance in the country, and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din.  
About the job and project  
The Cash Consortium for Iraq (CCI) is a partnership of five international INGOs (Danish Refugee Council, International Rescue Committee, Norwegian Refugee Council, Oxfam and Mercy Corps, consortium lead) that was formed in 2015 to better meet the needs of conflict affected households. The CCI’s vision for 2019 is “to be a leading national and global cash actor, which supports the ability of vulnerable, conflict-affected people to cope and recover from shocks, and which influences national and global policies regarding the use of cash-based interventions in conflict contexts”. Given the evolving needs of the Iraq, CCI will expand its scope during 2019, from MPCA's immediate assistance to include early recovery programming. Which will entail community-oriented programming with integrated activities focusing on livelihoods, rehabilitation of shelter and public infrastructure, local governance, social cohesion and protection.  
The CCI works to harmonize program design for unconditional cash programming including targeting, monitoring and evaluation, accountability and delivery mechanisms. With that, the Information Management System (IMS) Officer will work closely with the MEAL manager and cash consortium focal points across the field to ensure that systems and analysis are responsive to the needs of partner’s program staff as well as across CCI’s interagency processes. S/he also provides guidance and direction in all that relates to information management.  
S/he is responsible for coordinating the set-up of a cloud-based system for filing/documentation for all the cash consortiums of Iraq. S/he will set-up and administrate the core information management system to store all data related to CCI’s programs indicators and beneficiaries, while also collecting, storing, and making available all relevant information and data related to Iraq for the partners. The IMS Officer will processes and analyse available information/data related to CCI’s programs and areas of operation in Iraq, according to the information needs of the program teams. This includes basic analytics such as creating visuals, regular reporting, and summarizing of finding, and data quality checks.  
It is critical that the IMS Officer be an excellent communicator, who is supportive, and solution focused. S/he needs to be analytical, highly motivated, self-driven and able to support CCI’s portfolio and multiple partners with limited daily support and direction. The IMS Officer will be recruited and hosted by the DRC Iraq, but will be seconded, full-time, to the CCI, reporting to the MEAL Manager of the CCI.  
Responsibilities: 
TECHNICAL SUPPORT  
  • Engage with CCI staff and partners to strengthen their capacities in information management.
  • Provides substantive support to develop systemized and on-demand information gathering – including developing minimum standards and protocols for information management across CCI’s portfolio.
  • Identify opportunities for improvement and make recommendations and develop tools to strengthen programmatic information flow and to improve management systems.
  • Carry out information management functions according to relevant technical specializations such as: information coordination; geographic information systems, infographics and visualization; secure database development, management, and maintenance; web development such as apps; social media analysis or coordinated assessment analysis.
  • Oversee the development and maintenance of internal information systems including the set-up, and management a core database to store all data related to CCI’s programs indicators and beneficiaries in Iraq. This could also include helping teams to use project management tools to streamline work flows and information flows (from field to a live report).
  • Support the development and management of information products, including assessment results, mapping of activities, and inter-sectoral analysis.
  • Set up and manage cloud-based system for program filing/documentation for the CCI.  
INFORMATION ANALYSIS AND OUTPUTS  
  • Work with CCI partners and the MEAL team to develop tailored data collection surveys utilizing ODK-based tools
  • Support the IMS team to enter, manage, analyze and visualize data and information to support CCI partners in close collaboration with their MEAL Unit and program teams, using Tableau, Power BI, or other visualization and data management tools.
  • Review, analyze and interpret data and information, identify problems/issues and prepare recommendations.
  • Support assessment initiatives and promote analysis of and learning from results and findings.
  • Identify and track follow-up actions with an emphasis on data gathering, sharing and substantial exchange with CCI programs and the relevant humanitarian agencies, including specialized UN agencies and INGO responders.
  • Research, analyze, and present information gathered from diverse sources.
  • Contribute to information products such as situation reports, secondary data reviews and internal reports.
  • Prepare various written and info-graphic outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, maps, graphs etc.
  • Manage and share relevant data received through existing feedback mechanism.  
TEAM MANAGEMENT  
  • Directly manage IMS Unit, which could include an Information Analyst, and Data Entry team.
  • Recruit and provide capacity building for CCM’s team members if required.
  • Share information regularly with all relevant team members.
  • Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances.
  • Demonstrate an awareness of his/her own strengths and development needs.  
STRATEGY AND VISION  
  • Promote active learning, information sharing and adaptive management across the CCI partner’s field teams, through documentation and knowledge sharing around best practices and lessons learned. '
  • Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to both countrywide strategy development as well as IMS unit strategy development.
  • Formalize and coordinate information sharing between CCI partners, and other relevant sources.  
REPRESENTATION AND COORDINATION  
  • Build partnerships with information management counterparts in partner NGOs, local partners, and other peer agencies, to enable and promote the coordinated collection, management, analysis and visualization of data and information.
  • Participate in external information management fora, as required.
  • Act as focal point for coordination between relevant departments (humanitarian access, programming) to gather and organize relevant data regarding security, markets, etc. and other information that can be used for successful programming.  
SECURITY 
  • Ensure compliance with security procedures and policies as determined by CCI director.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.  
ACCOUNTABILITY TO BENEFICIARIES  
  • CCI members are expected to support all efforts toward accountability, specifically to their beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.  
Reporting lines  
  • Reporting to: MEAL Manager  
About you  
Experience and technical competencies:  
 
Technical competencies  
  • 5+ years of progressively responsible professional experience in monitoring, evaluation, and managing information in an emergency management, humanitarian crisis or related area. 
  • Excellent technical skills in database development, cloud-based technologies, data visualization, mapping, data analysis (qualitative and quantitative), etc. 
  • Relevant field experience; managing information in a conflict context or complex emergency at the international level is desirable. 
  • Proven ability to work cooperatively with internal and external stakeholders, and to play a leadership role in convening groups. Astute skills in relationship building and coordination. 
  • IMS and/or M&E experience in the sector is desirable as well as tools such as ODK/mobile data collection, Arc GIS, MySQL. 
  • Excellent writing and communications skills required. 
  • Willingness and ability to travel frequently to project sites and field. Locations, including traveling to insecure environments, if required.  
 
Education: 
  • Bachelor degree or equivalent in Geographic Information Systems, Information Management, Information Systems, Information Technologies, Social Sciences or a related field is required. Masters is preferred.  
Languages: (Reading and Writing)  
  • English (fluent)
  • Arabic (fluent)
  • Kurdish (desirable)  
Key stakeholders: (internal and external)  
  • Livelihood Coordinators
  • Relevant Program managers of partner INGOs
  • CCI Director
  • Project managers of partners organizations
  • MEAL peers from partner INGOs
  • Economic Recovery Project Coordinator,
  • CCI MEAL Manager,
  • CCI partner’s focal points  
 
In this position, you are expected to demonstrate DRC’ five core competencies:  
1. Striving for excellence: You focus on reaching results while ensuring an efficient process.  
2. Collaborating: You involve relevant parties and encourage feedback.  
3. Taking the lead: You take ownership and initiative while aiming for innovation.  
4. Communicating: You listen and speak effectively and honestly.  
5. Demonstrating integrity: You act in line with DRC’s vision and values.  
We offer  
Contract length: 12 months  
Band: H  
Designation of Duty Station: Erbil- with frequent travel across Iraq  
Start date: As soon as possible  
Application process  
Interested? Then apply for this position by clicking on the apply button.  
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.  
Closing date for applications: 10-February-2019  
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport  
For further information about the Danish Refugee Council, please consult our website drc.ngo  
Note: Due to the urgency of the position, DRC has the right to do shortlisting before closing date. 
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.