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PM Co-ordinator Systems and Tools

Copenhagen (Denmark)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Copenhagen (Denmark)
  • Grade: IICA-1, International Individual Contractors Agreement - Junior level
  • Occupational Groups:
    • Engineering
    • Information Technology and Computer Science
    • Project and Programme Management
  • Closing Date: 2019-03-31

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Background information - IPMG

UNOPS strategic focus places increased emphasis on national capacity development and sustainable approaches to project management, procurement and infrastructure services.  A key objective is to be recognized as an organization that delivers world-class infrastructure and project management, which is both economically and socially sustainable, even in the most challenging environments. To achieve this goal, UNOPS has established the Infrastructure and Project Management Group (IPMG).

Within UNOPS, IPMG’s objectives are to serve the organization’s personnel and partners by broadening their infrastructure and project management capabilities, while disseminating best-practices in both of these areas. Through this work, the group helps facilitate the successful delivery of programmes and projects around the world.

Background Information - Job-specific

To achieve its objectives, IPMG has established three interrelated and interdependent work streams, namely, Strategic Initiatives, Standards and Engagement Assurance. IPMG is managed overall by the Director of IPMG and supported by a Programme Support Unit. Standards aims to reduce organizational risks, improve project performance, and promote excellence across UNOPS projects by having fit for purpose infrastructure and project management standards framework in place, which includes the development and maintenance of project management and infrastructure related technical content, as well as knowledge management, gender, sustainability and tools development associated with this content. This work stream enables IPMG to elevate organizational maturity and contributes to corporate excellence agenda such as ISO certifications and EFQM.

 The Standards Team is overall led and managed by the Head of Standards in close collaboration with the Manager of Standards. The Project Management Coordinator – Systems and Tools will report directly to the Manager of Standards.

 Working within the Infrastructure and Project Management Group (IPMG), the incumbent will be expected to support the Infrastructure and Project Management Group’s systems and tools interface with the ERP in UNOPS (oneUNOPS). The role requires an understanding of project / programme management methodologies and requirements, in areas ranging from transactional project to infrastructure through grant support project. The incumbent would be expected to co-ordinate stakeholders for the development of Project Management (PM) systems and tools, including, but not limited to the Grant sourcing and management tool, as well as the Works Contracts Management Tool and its interface with Construction Supervision.

Functional Responsibilities

The functional responsibilities of the Project Management Coordinator – Systems and Tools, primarily focus on the integration of the requirements in Infrastructure and Project Management within the OneUnops Systems. The responsibilities also include reporting, support to Knowledge Management, and support related to the development and roll out of training associated with the implementation of the PM systems and tools developed by IPMG.

Specific responsibilities include, but are not limited to:

  • Co-ordinate and support the management of stakeholders in the process of the integration of IPM requirements into the OneUnops systems by carrying out the following activities such as but not limited to: requirement identification for functionality development and dash boarding, testing, roll-out, adoption, operation and maintenance. This could expand into supporting the integration of corporate and operational requirements from all different business functions.
  • Support the design and development of new tools relevant to functional areas and objectives of IPMG, based inter alia on IPMG policy, guidance, offline processes, best practices and project case studies.
  • Support the development of appropriate training content, presentations that would facilitate the roll-out and adoption of the systems developed.
  • Using the various UNOPS systems and tools available, provide analysis and substantive reporting on the statutes of UNOPS Engagements, Projects, Programmes, and Portfolios, as well as on institutional knowledge of client projects etc for various stakeholders across different levels.
  • Facilitate the continuous improvement and quality management of IPMG’s project management systems and tools by monitoring and prioritizing improvement/change opportunities and needs.
  • Provide feedback to senior managers on policy as well as support aiming at continuous improvement of UNOPS policies.
  • Provide technical or co-ordination support in the creation, management, implementation and promotion of UNOPS project management standards framework elements, as needed.
  • Support the institutionalization of knowledge sharing among UNOPS personnel to ensure best practice is captured from their interaction with clients and partners.

Monitoring and Progress Controls

  • Setting standards, personal and development objectives in Performance Evaluation Review ;
  • Learning MS Sharepoint or other tool/system (such as Google Suite, Confluence) to enable collaborative - platform development and maintenance, as well as documents management and filing;
  • Ongoing assessment of task completion, which meets quality expectations ;
  • Successfully meeting deadlines based on workplan ;
  • Completing progress reports as requested.

Education/Experience/Language requirements


  • Master’s Degree in: Project Management or Business Administration or disciplines related to physical infrastructure (such as Civil Engineering/Architecture) is required.

  • Bachelor's in the above indicated fields with 2 additional years of relevant work experience may be accepted in lieu of Master’s Degree requirement.

  • A minimum of 2 years of experience comprising of:

(a)  Project Management related roles.

(b) Coordinating design, development and/or management of ICT systems and tools

  • Experience in oneUNOPS (projects and engagement modules) is required;
  • Previous working experience in developing countries in an international environment is considered an asset;
  • Experience with infrastructure and project management in UNOPS context is considered an asset.

  • PRINCE2® Foundation certificate is required;
  • PRINCE2® Practitionner certificate is considered an asset;
  • MSP Foundation certificate is considered an asset.
  • Fluency in English required
  • Fluency in French and/or Spanish is considered a valuable asset


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Individual Contract Agreement (ICA) Contract level: IICA-1
Contract duration: Open-ended

For more details about the ICA contractual modality, please follow this link: 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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