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  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Hebron
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Administrative support
    • Refugee rights and well-being
  • Closing Date: 2019-03-26

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Registration Assistant-Area Office Hebron

Hebron (Palestinian Territory)

Vacancy Announcement

Registration Assistant, Grade 09

Deadline for Applications

26 March 2019

Contract Status


Contract status


Option One:

Fixed-Term Appointment for 3 years (applies to internal candidates on Fixed-Term contract only); including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

Option Two:

Limited Duration Contract for 1 year (applies to external candidates and internal candidates on LDC); renewable; Appointment subject to funding confirmation.

Vacancy Announcement Number


Duty Station & Department

Area Office Hebron- Relief & Social Services Department

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified women.

UNRWA welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you.

UNRWA's human development goals

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. UNRWA has identified four human development goals as the focus of the Agency's operations in committing to fostering human development of Palestine refugees by helping them to: lead long and healthy lives, acquire knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest possible extent.

How can you make a difference? 

You will be joining a team of around 5,000 staff in the West Bank Field Office working to foster the human development of some 800,000 registered Palestine refugees.••

The incumbent reports to Area Registration Officer (ARO) at Area level and to the Field Eligibility and Registration Officer (FERO) at the Field Office level.

The main responsibilities include:

In accordance with established Agency policy and procedures, the• incumbent:

•         Receives, checks and verifies the authenticity of relevant documentation of registration applications presented by registered persons to ensure accuracy of documents before further processing.

•         Responds to queries raised by registered persons to issues pertaining to UNRWA's registration in coordination with ARO;

•         Reviews and approves registration applications pertaining to registration of new born babies and deletion of deceased persons from registration records;

•         Initiates all registration applications concerning registered persons such as births, deaths, transfers, and splitting to ensure a relevant and up-to-date registration system;

•         Scans the required documents submitted by registered persons to make sure all necessary documents are in the system;

•         Assists FERO and/or ARO in maintaining a computerized registration (database) by entering, amending and retrieving information to ensure effective registration processes and functions;

•         Prints and distributes the new registration cards to registered persons/families and collects the old ones (if instructed).

•         Maintains index cards sorted for timely access and retrieval.

•         Acts for ARO during his/her absence.

•         Performs such other duties as may be assigned.•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

Conditions of service•

Option One: •Fixed Term Appointment, Grade 09

Monthly basic salary JD609.5. Other benefits include monthly Provident Fund contribution (15% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable).

Option Two: Limited Duration Contract (LDC- Band D)

Monthly basic salary JD700.90 depending on the professional knowledge and experience. Other benefits include compulsory medical insurance, 30 days of annual leave pre-rated to the duration of the contract where less than one year, and family allowance (if applicable).

To qualify for this position, you will need:


Post-secondary diploma in Business and office practice or other related discipline.

Preference will be given to BA holders in business administration, public administration and Management Information System (MIS).



At least three years of related experience.


Working knowledge of spoken and written English and Arabic.

Only Hebron cities, villages and camps applicants will be considered.


Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered.

You will also need to demonstrate the following competencies:

•         Ability to work under pressure and cope with heavy workload and multiple tasks effectively.

•         Knowledge and ability to operate basic computer software & office equipment used by Agency.

•         Ability to maintain cordial relationships with all concerned.

•         Ability to cope with multiple tasks effectively.

•         Good communication skills.

Desirable qualifications:

•         Possession of a valid driving license.

•         Knowledge of the refugee community and Agency Relief and Social Services activities.

For guidance on how to prepare for competency-based interviews:


How to apply

To start the application process, applicants are required to register at by creating a personal profile and completing UNRWA Personal History Form. Only applications received through will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address and mobile phone number that you will indicate in your Personal History Profile are accurate, candidates shortlisted for test or interview can be contacted by e-mail or phone.

The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts.

General information

This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.

On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.

Date of issue: 07 March 2019

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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