The EIB, the European Union's bank, is seeking to recruit for its Finance Directorate (FI) - Planning and Settlement of Operations Department (PRO) – Loan Administration & Reflows Division (LAR), at its headquarters in Luxembourg, a:
Senior Operational Assistant
This is a full time position at grade 2/3
The term of this contract will be 4 years
The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs,
with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.
Panel interviews are anticipated for mid May 2019
Purpose
As a Senior Operational Assistant you will provide day-to-day operational assistance to an organisational unit to support the achievement of its goals, through processing a range of specialised transactions linked to loan servicing operations.
Operating network
As Senior Operational Assistant you will have a hierarchical reporting line to the head of unit. You will also coordinate, supervise and intervene whenever requested in the execution of key processes in line with the unit’s procedures, ensuring overall quality of the unit’s output and compliance with risk management policy and Back-office management policies and processes.
Accountabilities
- Allocate incoming loan re-payments to respective cashflows while ensuring adequate quality control. Carry out frequent investigations via various systems and tools related to incoming payments in order to identify purpose of funds, matching clients, contracts and cash flows.
- Validate Settlement instructions prior to release of funds
- Manage regular dissemination of payment and late payment reminders to clients and follow up with various other internal departments in cases of non or partial repayments
- Handle internal and external queries and manage investigations related to all tasks handled by the unit
- Interact with internal and external clients/counterparts to obtain and provide information, as well as exchange good practices
- Participate in various administrative tasks of the unit including notably reporting of selected key figures
- Ensure back-up of the essential activities of other colleagues in the unit during their absence to guarantee business continuity
- Ensure conformity and follow-up on compliance issues and follow defined procedures in all related areas (e.g. refunding of overpayments: communication with relevant services of the Bank and updating of related documents and statistics)
Qualifications
- Secondary level education, complemented with a 2-year certification in a relevant field (economics, accounting, legal, business administration, or secondary level education with equally qualified experience in a relevant field
- Relevant University degree would be considered as an advantage
- At least 5 years of relevant experience, ideally in back-office transaction settlement with focus on loan repayments and/or equity/fund administration
- Knowledge in back-office related tasks and responsibilities
- Good knowledge of the life cycle of a loan within the banking environment
- Knowledge of accounting, finance and administration
- Good working knowledge of standard tools including MS Office (notably Excel)
- Good knowledge of the Bank’s standard financial IT tools (Finance Kit, Wallstreet Suite / PicTiers / Serapis) would be an advantage
- Excellent knowledge of English and good command of French (*). Knowledge of other EU languages would be an advantage
Competencies
- Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals
- Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes
- Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns
- Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules
(*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages
We are an equal opportunity employer, who believes that diversity is good for our people and our business. As such, we promote the inclusion of suitably qualified and experienced staff without regard to their gender, age, racial or ethnic origin, religion or beliefs, sexual orientation/identity, or disability (*).
The level of functions in the job vacancy is only indicative and will be adjusted accordingly taking into account, among other things, the business need, as well as the selected candidate’s experience and expertise.
Deadline for applications: 12th April 2019
(*). We particularly welcome applications from men and persons with disabilities.
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