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UDOC/CM Project Manager (National Position - Re advertise) - Iraq


  • Organization: NRC - Norwegian Refugee Council
  • Location: Kirkuk
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Refugee rights and well-being
    • Civil Society and Local governance
    • Camp Managment
    • Project and Programme Management
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
  • Closing Date: Closed

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

NRC in Iraq

Iraq, with a long history of displacement, has seen an unprecedented rise in recent years. Of the more than 5.8 million Iraqis who fled their homes since 2014, two million remain displaced. Over four million Iraqis have returned to their area of origin. Many Iraqis have returned to areas that lack basic infrastructure, utility services and livelihood opportunities, or where explosive devices have not been cleared. Other challenges include: lack of security, community rejection, housing, property and civil documentation issues and lack of educational opportunities.

The UN estimates that more than 8 million Iraqis will need assistance in 2018, and 3.2 million children attend schools irregularly or not at all. Humanitarian agencies are asking for 569 million USD to deliver basic assistance to Iraqis  (HRP 2018). With military operations against IS group having ended, the Iraqi government faces new challenges to ensure an inclusive reconstruction and reconciliation that will sustain peace.

Since 2010,NRC Iraq has been assisting internally displaced Iraqis, Syrian refugees, and host communities in Ninewa, Dohuk, Erbil, Kirkuk, Basra and Anbar. We focus on assisting the newly displaced, those in lengthy displacement in camps and those in hard-to-reach places. In 2018, NRC scaled-up programmes across Iraq to respond to the large-scale displacements and returns, especially in Anbar governorate, around Kirkuk and in Ninewa using our water and sanitation, education, camp management, legal assistance, livelihoods, camp management, and cash activities.

Urban Displacement Out of Camp Project Manager - Kirkuk 

The purpose of the UDOC/CM Project Manager is planning and implementation of NRC’s Urban Displacement Out of Camp (UDOC) projects in Kirkuk. 

Role Specific Information


A. local-level coordination:

  • Liaise and collaborate with relevant local authorities and other key stakeholders, including NGOs and UN agencies.  Attend meetings as agreed with APM.
  • Establish, strengthen and monitor an effective and transparent coordination system within the sites/neighborhoods where NRC operates, including coordination of service provision and other defined activities.
  • Establish and maintain effective local-level coordination mechanisms and make sure that for all activities and issues taking place in the sites/neighborhoods are addressed in a coordinated manner.
  • Ensure roles and responsibilities in the sites/neighborhoods where NRC operates are clear and understood by all stakeholders.
  • Develop and ensure that specific Standard Operating Procedures for various activities be implemented in the sites/neighborhoods, including complaint and feedback mechanism, registration, communication with communities, etc.

B. Community participation and communication with communities

  • Ensure the mobilization and participation of the site/neighborhood population in the coordination system with particular emphasis on meaningful inclusion of women, children, elderly and persons with specific needs into decision-making processes.
  • Promote and facilitate accountability towards the site/neighborhood population, including the setup of complaints and feedback mechanisms.
  • Monitor and ensure that site/neighborhood committees and actors working in the camps act and behave according to an agreed upon Code of Conduct.
  • Promote the site/neighborhood population’s self-reliance and ownership of decision-making processes.
  • Ensure that accurate and coordinated information is timely shared with the site/neighborhood population.

C. Site/Neighborhood information management

  • Set up and maintain a site-level information management system, including sex- and age and disability -disaggregated data collection and transparent, yet appropriate, information sharing with all relevant stakeholders in a manner that upholds the principle of confidentiality.

D. Access to services for persons with special needs

  • Ensure that projects target beneficiaries most in need of protection, and explore and asses new and better ways to assist them; promote the rights of IDPs/returnees in line with the advocacy strategy.
  • Support the development of effective referral mechanisms in close collaboration with relevant stakeholders.
  • Ensure that services (including distributions, WASH facilities, shelters, etc.) be accessible to groups/persons with specific needs to minimize risk of violence, abuse, exploitation and marginalization.

E. Social cohesion

  • Mediate and encourage dialogue between different communities/groups inhabiting the informal sites/neighborhoods and the surroundings (host communities).
  • Contribute to establish informal site and neighborhood populations self-help and social support networks and promoting peaceful coexistence.

F. Capacity building

  • Contribute to expand among actors working in the sites/neighborhood the knowledge and familiarity CCCM/UDOC related topics/concepts through workshops on roles and responsibilities, humanitarian standards, community participation and information management, as well as joint on-the-job best practice exercises.

G. UDOC Exit Strategy

  • Support the CM/UDOC Specialist in the development of a Community Centre handover strategy specific to centres in Hawija and Tuz Khurmatu.

H. Project management

  • Undertake annual and monthly planning of project activities and spending, salary mapping, according to donor proposals and budgets.
  • Ensure efficient work of project staff by monitoring preparation and implementation of weekly and monthly plans.
  • Review project documentation filled/compiled by field staff, monitoring and giving feedback on the quality of the completed documents, and ensuring that templates/tools are fit for purpose (according to M&E plans and donor requirements)
  • Monitor and enhance technical quality of project implementation through regular field visits to supervise staff on-the-job; provide feedback accordingly and, in collaboration with the Camp Management (CM) Specialist, provide or recommend relevant capacity building of project staff.
  • Co-operate closely with counterparts from other NRC core competencies to ensure integration of NRC services in targeted areas, and ensure the same of all project staff
  • Development and implementation of SOPs for UDOC activities as and when needed
  • Identify and document best practices, tools and processes, ensuring that they are part of capacity building initiatives and applied in projects;
  • Upon request of the CM/UDOC Specialist and Area Program Manager, identify funding opportunities in the area, contribute to the development of NRC’s CM/UDOC strategies and project proposals. 

Our Ideal Candidate:

A university graduate in a relevant field(s) with minimum 3 years’ experience in Camp Management position and in humanitarian/recovery settings, especially in complex and volatile environments. Fluency in English, both verbal and written is required.  Knowledge of Arabic and previous work experience in Iraq will be a distinct advantage.

Additional Information:

Contract period: 12 months

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Kirkuk 

This vacancy is now closed.
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