Corporate Relations Officer (Digital Partnerships)

Terms of Reference

Corporate Relations Officer (Digital Partnerships) Private Partnerships & Philanthropy Section (PPH)

UNHCR, the UN Refugee Agency, is offering a Corporate Relations Officer (Digital Partnerships) – UNOPS IICA-2 position within the Private Partnerships & Philanthropy Section (PPH) - Private Sector Partnerships Service in our Copenhagen Headquarters in Denmark.

UNHCR is a global organisation dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 125 countries, using our expertise to protect and care for millions. UNHCR is almost entirely funded by voluntary contributions from governments and private donors.

Title: Corporate Relations Officer (Digital Partnerships)
Duty Station: Copenhagen, Denmark
Duration: 15 August 2019 – 31 December 2019
Contract Type: UNOPS International Specialist, Level IICA - 2

Closing date: 15 July 2019

Start date: 15 August 2019

Organisational Context

Based at UN City in Copenhagen, UNHCR's Private Sector Partnership Service (PSP) supports the Agency's global collaboration with the private sector through its network of fundraisers and national associations in the Americas, Europe, Asia, the Middle East and Gulf region and Africa. The ambition of the new ambitious PSP Global Strategy 2018-2025 has the vision to grow into a service capable of generating $1bn annually.

In this context, corporate partnerships are a prioritized area of work due to their potential to raise significant income for under-funded areas of work and to help increase UNHCR's brand equity. The Corporate Relations Officer is a significant element of this scenario.

The position

The Corporate Relations Officer will be based in Copenhagen within the Private Partnerships and Philanthropy Section (PPH), which builds and manages partnerships with corporations, foundations and private philanthropists (so called PPH partners). Within PPH, the Corporate Team is responsible for managing key partnerships with corporations, and for providing advice, best-practice and innovative fundraising content on corporate partnerships for PSP offices around the world.

The incumbent will report to the head of the Corporate Team, and focus primarily on managingUNHCR’s relationships with an assigned group of international digital/tech-related corporations, ensuring that the partnership develops and brings financial and non-financial value to the organization.

Collaboration within the wider PSP Team and especially the Digital Engagement Section will be essential to the success of the tech partnerships portfolio, and the wider PSP strategy, and therefore the incumbent will need to establish collaborative working relationships both internally with key staff across the organisation and externally with donors, volunteers and other key stakeholders.

Duties and responsibilities

The purpose of this assignment is to support the Corporate Team and the PSP network in the acquisition and successful management of partnerships with select tech-related companies. This work will contribute to the implementation of the PSP/PPH strategy and the achievement of PSP/PPH's objectives in terms of fundraising and private sector engagement. This includes leveraging the opportunities of partnerships that go beyond financial resources and expand to advocacy, communications, marketing and public engagement. In order to achieve results, the function will require a high level of engagement with PSP colleagues in multiple countries as well as donor insight in order to develop approaches that are evidence-based, endorsed and actionable.

Reporting to the head of the Corporate team, and working closely with the Digital Engagement Section, the incumbent will be responsible for the following:

• Develop a holistic strategic plan for the expansion of corporate tech partnerships, including vision and case for support;

• Manage and expand existing partnerships with tech companies, working with relevant technical colleagues, including those in the Digital Engagement and Innovation teams, to ensure all opportunities with technology partners are maximised, and executed effectively;

• Define income targets, projections and KPIs for partnerships with tech-related corporations, in line with the Global PPH Strategy, and perform strategic analysis and provide an insight onto delivery and management of partnerships;

• As delegated by the supervisor, develop initiatives with corporate partners to promote public awareness of refugees and UNHCR's work, obtain financial support for projects, secure in- kind donations in line with UNHCR needs, encourage employee-giving and cause-related marketing and other partnership engagement as appropriate, including tech-specific opportunities such as technological support for operations, digital campaigns etc.;

• Explore and establish non-financial components of the partnership with tech corporations when warranted for the purposes of long-term engagement and loyalty, and if those components are in line with PSP objectives and UNHCR needs;

• Ensure accurate financial tracking of partners' contributions to UNHCR, and deliveraccurate and timely information and reports to partners on UNHCR’s programs andactivities including on time reporting of the impact of their corporate contributions.;

• Ensure integrity of all data and monitor implementation of partnerships to ensure effective execution and delivery. Have a tight oversight on performance, bringing recommendations of optimizations to the head of unit and/or the Chief of Section as required;

• Provide adequate, timely and up-to-date input on existing partnerships and activities for any internal or external communications materials, e.g. UNHCR Global Report, PPH monthly report, or any other platform as required;

• Ensure successful stewardship of existing partners: plan and accompany partners on missions to UNHCR operations sites, co-develop a joint communications plan, lead on the engagement in any event and/or activity which will support stewardship and communication goals;

• Experience of working with multiple stakeholders in an international setting;

• Knowledge of private sector partnerships in a particular region (Africa, Americas, Asia,

  Europe and/or MENA) or country;

• Ability to effectively draft and deliver high-quality written materials (proposals, pitches,

  reports and others) tailored to specific audiences;

• Knowledge of UNHCR's mandate, programmes and operational arrangements;

• Exposure to UNHCR field operations or to the UN system.

  Key Competencies

• Excellent communication skills including oral, written and presentation skills, with strong negotiation and interpersonal skills, and an ability to work with staff members of different cultural backgrounds;

• Excellent command of English (written and verbal);

• Excellent planning and organisation skills;

• Excellent computer skills (MS Office, SharePoint, PeopleSoft, BI tools, etc.);

• Ability to deliver compelling presentations to audiences with different degrees of awareness about the subject, and to present complex issues in an appealing and concise manner;

• Ability to build effective working relationships with key internal and external project stakeholders at all levels of seniority, and to thrive in a team environment;

• Ability to manage a core group of assigned prospective donors by identifying, qualifying, cultivating, soliciting, and providing stewardship as appropriate to each prospect;

• Ability to leverage relevant possible engagement opportunities from private sector partners and prospects, and to identify and extract all sources of value from a partnership;

• Can cope well under pressure, work to tight deadlines and is self-motivated;

• Proven ability to work independently, without administrative support.

Desirable skills

• Knowledge of a UN language other than English will be considered an asset;

• Proficient user of data bases (Salesforce or others);

• Familiar with prospect research tools (open source and others);

• Ability to organize and conduct trainings.