WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.  We are currently seeking to fill a consultancy position in the Communications, Advocacy and Marketing (CAM), based in Rome, Italy.

General Information

• Title of Post: Consultancy - Project Manager, Client Engagement
• Unit: Strategic Planning and Coordination, CAM Division
• Country:  Italy
• Duty Station: HQ/Rome
• Initial contract duration: an initial period of six months with the possibility of a contract extension up to 11 months. 
• Expected Start Date: 01 January 2020

Brief description of Communications, Advocacy and Marketing (CAM):

The Global Communications, Advocacy & Marketing Division (CAM) identifies a set of top-line objectives that would support the WFP’s corporate priorities: being the leading voice on issues relating to hunger, engaging stakeholders and mobilizing influencers, and strengthening WFP’s brand and trust. This framework helps develop a pathway and aligns the objectives at HQ, Regional Bureaux and Country Office level. CAM Division plays a key role in ensuring brand positioning and coherent, content creativity and quality, and reputation protection - among others.

Over the past few years, CAM Division has expanded its internal capacity and built its network of expertise to provide professional services similar to what would be offered by an external creative agency which includes a combination of strategic planning, design, and creative production for both traditional & digital channels. CAM Division recognised an increasing need for comms related effort lies within other HQ Divisions, Regional Bureaux and Country Offices, albeit limited resources and investment. Therefore, CAM Division had initiated an in-house creative agency concept to provide the Organization with an experienced and cost-efficient model that would address the challenges faced when outsourcing the tasks to the external vendor such as unalignment of objectives, limited understanding of WFP’s vision and corporate’s guidelines, and exorbitant fees.

Reporting to the Strategic Planning Advisor, the Project Manager for Client Engagement is responsible for the design of CAM in-house creative services and project management including brokering the deals with internal clients (HQ, Regional Bureaux and Country Offices) and assist in ensuring timely and effective project development, planning and execution across CAM units.

Duties and responsibilities:

The candidate will perform the following duties:

Client Engagement

• Leads the design and roll-out of CAM PR and Creative services to other Divisions, RBx and COs.
• Maintains the Client Relationship and act as a central point of contact
• Ensures the overall strategic vision, objectives and KPIs are translated in the project implementation and monitoring.

Project Coordination and Management

• Leads and coordinates project implementation and tracks progress.
• Coordinates meetings and facilitates the discussion; including formulates project task-team according to the project scope/needs.
• Establishes relationships with potential clients and maintains internal and external flow of information as necessary.
• Serves as internal and external liaison for the Division on project implementation; coordinates activities and exchanges information across the units and divisions.
• Budgeting & Planning, including building proposals and quotes for projects and services needs.
• Oversees the product catalog including service inventory within CAM.
• Supervises the process for the CAM’s LTA, licensing, subscriptions, WAE consultant roster and service level agreements with vendor.
• Provides guidance and finalise the scope of work for procurements process for products and services requested by internal teams.

Required qualifications and experience:

WFP Competencies:

• Well organized and detail-oriented with strong judgment/decision-making skills;
• Ability to work independently and in a team environment;
• Strong communication and negotiation skills;
• Strong customer service and problem-solving skills;
• Ability to plan and organize work and communicate effectively;
• Ability to deal patiently and tactfully with people of different national and cultural backgrounds;
• Ability to handle a large volume of work and to meet strict deadlines.

Language requirements:

Fluency in oral and written English mandatory. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is a plus.

Other relevant information:

Working arrangements: Eligible for Occasional telecommuting as defined in the WFP Human Resources Manual Chapter V Section 7.8.

Terms and Conditions:

WFP offers a competitive compensation package that will be determined by the contract type and selected candidate’s qualifications and experience. 

Please visit the following websites for detailed information on working with WFP: http://www.wfp.org 

Click on: “Our work” and “Countries” to learn more about WFP’s operations.

VA Reference no: 107652

Closing Date: 7 November 2019

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Fighting Hunger Worldwide