Business Support Assistant-Travel (SC-L4)

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.

The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP’s Global Strategic Plan 2017–2021 aligns WFP with the 2030 Sustainable Development Agenda and Goals (SDGs). It focuses on ending hunger and contributing to a revitalized global partnership to implement the Sustainable Development Goals (SDGs). Further extensive consultation with the Government and other development partners in Egypt during the second half of 2017 to allow informing and formulating the WFP Egypt Country Strategic Plan for the next 5 years until mid-2023 in line with Egypt’s development priorities, the WFP Egypt Country Office has started implementing the Country Strategic Plan (CSP). The focus of the CSP remains on support to school meals and nutrition support for Pregnant and Lactating Women as integrated part of the national social protection scheme, food assistance for assets and resilience-promotion for smallholder farmers and support to vulnerable Syrian refugees and migrants. To sustain those planned interventions, WFP will be conducting joint monitoring activities with Government representatives of key line Ministries to enforce the concepts of participation, transparency and accountability to its partners. In addition, capacity development activities will be provided to national counterparts and cooperating partners to ensure efficiency, effectiveness and sustainability and raising their capacity to conduct monitoring at the local level.

SAVING & CHANGING LIVES

Make a difference the world will notice.

We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY

Build bridges that unite people across the world.

Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.

How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels

UNLIMITED POSSIBILITIES

Unlock possibilities you never thought you'd find.

WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE

Reach beyond yourself and discover your true potential.

WFP offers the kind of life-changing experiences you’re unlikely find in many other organizations.

Join us to make a difference

Watch this video to know more about us!!

Link: https://www.youtube.com/watch?v=3mzGbaRAhz8&f eature=youtu.be

Education: University degree in Business/Public Administration, Commerce, Management or any related field.

Experience: At least Four years of experience in the field of Travel management. Experience in general admin. area would be an added advantage.

Language: Fluency in both English & Arabic languages

To deliver standard business support processes for the Travel and Admin Units to facilitate effective service delivery.

Travel:

• Assist in providing staff with information regarding requirements for travel both within the country and abroad.
• Create Trip Documents for release from Approving Officers.
• Review DSA computations ensuring it matches data contained in approved TA.
• Review TEC details ensuring they are in line with travel itineraries and approved TA and enter TEC in WINGS.
• Review accuracy of all invoices submitted to WFP by the Travel Agent.
• Liaise with Travel Agent ensuring WFP gets the best service and price for all travel.
• Produce monthly statistics for the Travel unit including the monthly statistics of all tickets purchased by the Country Office. 

Travel:

• Process travel advances and other payment.
• Prepare the fortnightly ticket invoice report for submission to Finance.
• Maintain the Trip Documents tracking system facilitating easy retrieval of required data or information
• Book hotels through contracted hotels or travel agents for the travelers for official trips to the field or abroad.  
• Ensure invoices for hotel bookings are properly received, checked and entered in Trip documents or processed through MPOs on a timely basis.
• Liaise with Hotels in facilitating the best value for the CO as per LTAs.
• Process all invoices received from Travel Agent.
• Assisting new International staff with accommodation and booking hotels.

Mission Management:

• Assist Admin. Assistant and Admin. Officer in planning and organizing official events and missions
• Liaise with client units to ensure that all required information is obtained to facilitate proper planning of events and/or missions in the Country Office or in the field.

Generic Administration

• Act as alternate of the other Assistants in Administration
• Any other tasks related to Administration as required by the supervisor and included on the Generic Profile of the SC4 Business Assistant.
• Back up focal point for MPO and PR creation for Admin unit

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
•  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
•  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
   

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention
• Ability to offer guidance or basic on-the-job training to more junior staff

This is a one year contract subject to extension based on fund availability and satisfactory performance 

Deadline for submitting online application is the 14th of November

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.