Young Graduate Trainee for Knowledge & Process Review Management

The Cost Centre Control and Support Services Team within the Directorate of Human & Robotic Exploration prepares and controls the Directorate’s Cost Centre budgets, financial plans, workforce plans; is responsible for the preparation and regular updating of the Directorate’s dashboard tool; coordinates the implementation of risk and opportunity management; ensures the integrity of Directorate financial and cost accounting statements; acts as point of contact within the Directorate for the Corporate IT Department; manages the provision of documentation services to the Directorate’s programmes. It prepares and implements the Directorate-specific management procedures, work instructions and related performance indicators and provides support for the Director on matters of internal Directorate organisation.

Candidates interested are encouraged to visit the ESA website: www.esa.int/ESA

A traineeship in the Team is an opportunity to shape new business methods and tools for the Directorate of Human & Robotic Exploration Programmes.

You will be involved in specific topics in the field of business and process improvement management and will support the activities of the Team, with a focus on:

• evolving the Knowledge Management (KM) approach including the Lessons Learned (LL) activities for the directorate.  According to ESA policy, the principles of KM are the identification, capture, sharing and maintenance of core knowledge as well as the promotion of a knowledgecentric organisation and a sharing culture with the aim of strengthening innovation for space and science in Europe;
• supporting activities such as personal data protection, security, quality management, etc;
• contributing to the review and improvement of Directorate internal processes and methods;
• coordinating the Directorate Sharepoint developments on KM;
• strengthening management process reviews and the relevant reporting procedures (including dashboard, balance scorecard and Key Performance Indicators);
• supporting the definition and implementation of a continuous improvement scheme for the Directorate such as lean administrative processes and reducing inefficiency.

You should have just completed, or be in the final year of a university course at Master's level (or equivalent) in a technical or scientific discipline such as business and administration management, project management, business engineering and process development.

The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.

You should demonstrate good interpersonal skills and the capacity to work both independently and as part of a team.

During the interview your motivation and overall professional perspective/career goals will also be explored.