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Analysis & Coordination Officer, Social Stability

Beirut (Lebanon)

  • Organization: UNDP - United Nations Development Programme
  • Location: Beirut (Lebanon)
  • Grade: P-2, International Professional - Internationally recruited position - Junior level
  • Occupational Groups:
    • Managerial positions
    • Development Cooperation and Sustainable Development Goals
  • Closing Date: 2019-12-09

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  • Position Number:00124615
  • Department: Coordination Unit
  • Reports to: Senior Inter-Agency Coordinator/Early Recovery Coordination Specialist
  • Direct Reports:2
  • Position Status: Non-Rotational
  • Family Duty Station as of Date of Issuance: Yes
Nine years into the Syria crisis, and relations between refugees from Syria and host communities in Lebanon are being tested. Overall, intercommunal stability continues to prevail in Lebanon as 92% of Lebanese and Syrians believe that Lebanese people in their area have been good hosts to Syrians since 2011. At the same time, the relationship is strained, with various pressure points ranging from service provision and job competition, to historical grievances between the two communities. While violent inter-communal incidents remain rare, 27% of Syrians reported having experienced verbal harassment in mid-2019, compared to 21% in May 2017. Anti-refugee sentiment increasingly manifests itself on social media with inflammatory messages being posted on Whatsapp and Facebook.  Critically, the prevalence of host community fatigue increasingly risks turning violent. Taken in sum, there remains a significant risk that a further deterioration of relations between host communities and refugees could result in a further reduction of the protection space for refugees and localized instances violent conflict.
Furthermore, areas with the highest concentration of refugees, North Lebanon and the Bekaa valley, are among the poorest and most underserved regions of Lebanon. Even before the crisis, social services, infrastructure and livelihood opportunities were inadequate. Now, increased refugee populations are putting enormous pressure on water, sanitation, education and health care systems. Local authorities, in these areas, will have to govern municipalities whose needs have grown exponentially.
Responding to these needs, the LCRP is an integrated humanitarian and stabilization strategy. The main objectives are to: (1) Ensure protection of vulnerable populations, (2) Provide immediate assistance to vulnerable population, (3) Support service provision through national systems, and (4) Reinforce Lebanon's economic, social and environmental stability by investing in Lebanese institutions, services and systems in a manner that helps maintain Lebanon's stability throughout the crisis. The LCRP is steered by the Minister of Social Affairs (MoSA) and the UN Resident and Humanitarian Coordinator, in collaboration with other ministries and the lead UN agencies. The plan covers 10 sectors and all activities are coordinated by line ministries through sector working groups. LCRP works on various sectors, of which are: Food Safety, Basic Assistance, Education, Health, WASH, Protection, Social Stability, Livelihoods, Energy, and Shelter. 
Social Stability sector:
The Social Stability sector works to address these sources of tensions and reduce the risk of conflict and instability. As one of the ten sectors of the Lebanon Crisis Response Plan (LCRP), the Social Stability sector strategy primarily feeds into the fourth objective of the LCRP 2017-2020 by reinforcing Lebanon’s economic, social and environmental stability. Given the sector’s strong focus on support to municipalities, it is also contributing directly to the LCRP’s third objective of supporting service provision through national systems, and indirectly to the first objective, by creating a favourable environment for the protection of vulnerable groups.
The sector is led by the Ministry of Social Affairs (MoSA), the Ministry of Interior and Municipalities (MoIM), and co-led by UNDP and UNHCR. Outcome 3 of the sector’s work is to ‘enhance the LCRP’s capacities on tensions monitoring and conflict sensitivity’. This is an area of work that has grown in the past two years and is vital for the overarching objective of ensuring a conflict sensitive LCRP as a whole. UNDP, together with the co-leads of the sector, will work through the Social Stability Core Group in 2020 to further scale up this initiative. 
The incumbent of this position will act as the sector coordinator for Social Stability. The incumbent will work closely with the Conflict Sensitivity Mainstreaming Officer to work on mainstreaming conflict sensitivity across the LCRP. The incumbent will be a member of the UNDP Coordination Unit which is responsible for UNDP’s leadership on the stabilisation dimension of the LCRP at inter-sector and sector levels. The incumbent will report directly to the Senior Inter-Agency Coordinator (UNDP).
One of the projects that is part of the Social Stability sector and serves the LCRP as a whole is the Tensions Monitoring System (TMS). The system is run in close collaboration with UNHCR and is coordinated closely with the MoIM and MoSA. 
Tensions Monitoring System:
The TMS has two key objectives:
1.Develop an understanding of the nature, geographic variation, and trajectory of tensions between Syrian refugees and Lebanese host communities using innovative methods;
2.Enhance engagement with the LCRP coordination structure on tensions to ensure a response that works to prevent violent conflict in a conflict-sensitive manner.
To meet these objectives, the TMS runs a number of data collection and analysis processes that enable it to fulfil Objective 1 on understanding the nature of tensions between refugees from Syria and host communities in Lebanon. Triangulation and analysis is conducted by TMS staff and analysis is produced that is disseminated at forums and through channels to fulfil Objective 2, so that tensions between refugees and host communities do not escalate to violent conflict. 
The system therefore fills important Information Management and Monitoring and Evaluation gaps in the LCRP relative to stabilization. Its conceptual framework follows a standard conflict analysis methodology, and identifies the key structural, evolving and proximate causes of conflict in the context of the current crisis in Lebanon. The underlying hypothesis is that conflict would occur in locations that witness an accumulation of conflict factors, hence the need to regularly track the evolution of the proximate and evolving factors, through key indicators. 

Duties and Responsibilities

The incumbent of this position will lead the TMS in all respects including but not limited to research guidance, data analysis, dissemination presentation of findings, and partner engagement to ensure strategic and programmatic changes that serve to reduce tensions. The incumbent will manage the Conflict Analysis and Reporting Officer in all aspects of implementing the TMS. 
1.Manage the Tensions Monitoring System 
  • Lead implementation of the TMS of the LCRP.
  • Provide project management support to the Chief Technical Advisor, Syria Crisis Response.
  • Triangulate multiple sources of data related to intercommunal tensions between refugees and host communities in Lebanon to produce synthesized and holistic analytical products for the LCRP.
  • Liaise with and supervise the work of third-party research entities, reviewing questionnaires, reports and other analytical products.
  • Working closely with the Conflict Analysis and Reporting Officer, draft high-quality monthly briefs on the state of intercommunal tensions for a senior management audience. 
  • Working closely with the Information Management Officer and the Conflict Analysis and Reporting Officer, manage the development of a social media monitoring platform. 
  • Maintain effective working relationships with partners at other agencies (UNHCR in particular) and GoL entities (MOSA and MOSA in particular) with whom joint systems for data collection have been established. 
  • Represent UNDP and the Social Stability sector at key meetings, using data collected through the TMS, for advocacy and coordination purposes at forums such as the Humanitarian Country Team, Tensions Task Force, LCRP Working Group and Core Group meetings.
  • Ensure dissemination of relevant findings of the TMS to LCRP sectors at national and field levels, providing tailored additional analysis of reports and data to translate findings into programmatic recommendations for LCRP sectors and partners.
  • Explore partnerships with external national entities (think tanks, Universities, for example) for joint initiatives on tensions analysis.
2.Provide analytical support and technical guidance to the Conflict Sensitivity Mainstreaming Officer on mainstreaming conflict sensitivity in the LCRP
  • Work closely with the Conflict Sensitivity Mainstreaming Officer to undertake mainstreaming activities on conflict sensitivity and do no harm through different sector of the LCRP, including but not limited to the organization of trainings. 
  • Using findings from the Tensions Monitoring System and working closely with the Conflict Sensitivity Mainstreaming Officer, deliver products (such as sector-specific ‘how to’ guidance notes on using the Do No Harm approach, compiling qualitative case studies showcasing partner experiences with conflict sensitivity) to assist LCRP partners to implement conflict sensitive programs. 
3.Co-lead the effective coordination of UNDP-coordinated sector(s)
  • Working closely with co-leads of the sector at UNHCR, MOIM and MOSA, undertake all tasks related to the efficient functioning and leadership of the Social Stability sector.
  • Co-lead the coherence of the Social Stability sector in coordination at field and central level. 
  • Co-lead the Working Group and Core Group meetings to discuss strategic issues related to programming and conflict sensitivity. 
  • Co-lead the planning process for social stability programming after 2020.
  • Deputize the Inter-Sector coordinator effectively in case of absence, and represent the Social Stability sector in cross-sectoral working groups. 
4.Manage the Conflict Analysis & Reporting Officer, Coordination Unit
  • Undertake all responsibilities related to the supervision and management of the Conflict Analysis & Reporting Officer.


Core Competencies:
  • Ability to make new and useful ideas work
  • Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
  • Ability to persuade others to follow
  • Level 2: Execute & Learn (Perform defined tasks)
People Management
  • Ability to improve performance and satisfaction
  • Level 1: Support  (Reliable Replication)
  • Ability to listen, adapt, persuade and transform
  • Level 2: Execute & Learn (Perform defined tasks)
  • Ability to get things done
  • Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)

Advocacy/Advancing a Policy-Oriented Agenda:
  • Creates effective advocacy strategies;
  • Contributes to the elaboration of advocacy strategies by identifying and prioritizing audiences and communication means;
  • Performs analysis of political situations and scenarios, and contributes to the formulation of institutional responses.
Level 2: Execute & Learn (Perform defined tasks)
Results-Based Programme Development and Management:
  • Identifies country needs and strategies using a fact-based approach;
  • Sets performance standards, monitors progress and intervenes at an early stage to ensure results are in accordance with agreed-upon quality and timeframes and reports on it;
  • Makes use of a variety of resources based on UN/UNCT priorities to achieve results, such as cross-functional teams, secondments and developmental assignments, and collaborative funding approaches;
  • Oversees and documents the process of strategy formulation for programmes at country level.
Level 2: Execute & Learn (Perform defined tasks)
Building Strategic Partnerships:
  • Effectively networks with partners seizing opportunities to build strategic alliances relevant to UN/UNCT’s strategic agenda;
  • Sensitizes UN Partners, donors and other international organizations to the UN/UNCT’s strategic agenda, identifying areas for joint efforts;
  • Develops positive ties with civil society to build/strengthen UN/UNCT’s mandate;
  • Identifies needs and interventions for capacity building of counterparts, clients and potential partners;
  • Effectively attentive to programmatic synergies in inter-agency meetings.
Level 1: Support  (Reliable Replication)
Innovation and Marketing New Approaches:
  • Seeks a broad range of perspectives in developing project proposals;
  • Generates for regional and innovative ideas and effective solutions to problems;
  • Looks at experience critically, drawing lessons, and building them into the design of new approaches;
  • Identifies new approaches and promotes their use in other situations;
  • Documents successes and uses them to project a positive image.
Level 1: Support  (Reliable Replication)
Job Knowledge/Technical Expertise:
  • Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines;
  • Serves as internal analyst in the area of expertise and shares knowledge with staff;
  • Continues to seek new and improved methods and systems for accomplishing the work of the unit;
  • Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally;
  • Demonstrates comprehensive knowledge of information technology and applies it in work assignments;
  • Demonstrates comprehensive understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments.
Level 2: Execute & Learn (Perform defined tasks)
Knowledge Management
  • Ability to efficiently handle and share information and knowledge
Level 2: Execute & Learn (Perform defined tasks)
Promoting Organizational Learning and Knowledge Sharing:
  • Makes the case for innovative ideas documenting successes and building them into the design of new approaches;
  • Identifies new approaches and strategies that promote the use of tools and mechanisms.
Level 1: Support  (Reliable Replication)

Required Skills and Experience

  • Master’s Degree or equivalent in Social Sciences, International Relations, Political Sciences or related field. A PhD in one of those disciplines or other advanced research experience would be an asset.
  • At least 2 years of relevant experience, a part of which would be from countries in special development situations;
  • Solid experience at the national or international level in providing policy analysis and research advisory services on conflict and social cohesion issues;
  • Significant expertise on peacebuilding, conflict prevention and resolution, conflict analysis. 
  • Hands-on experience in inter-agency / programme coordination with a focus on building local civil society/government capacity. 
  • Experience establishing inter-relationships among a range of stakeholders, including international organizations, INGOs, local civil society and local and national government representatives, as well as demonstrated networking and relationship building skills
  • Experience in the usage of computers and office software packages, 
  • Knowledge and experience from crisis response operations is desirable

Language Requirements:

Fluency in English. Knowledge of Arabic and French would be an asset.


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UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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