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Information Management Intern

Rome (Italy)

  • Organization: UN WFP - World Food Programme
  • Location: Rome (Italy)
  • Grade: Internship
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Documentation and Information Management
  • Closing Date: 2019-12-18

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The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.  We are currently seeking to fill Information Management intern position in our (OSCLS) of the (OSCL), based in Rome, Italy.


Brief description of (OSCL), (OSCLS):


The Logistics Cluster is comprised of a diverse, multi-skilled group of logisticians and is mandated by the Inter-Agency Standing Committee (IASC) to complement and co-ordinate the logistics capabilities of co-operating humanitarian agencies during large-scale complex emergencies and natural disasters. The Logistics Cluster provides coordination and information management to support operational decision-making and improve the predictability, timeliness and efficiency of the humanitarian emergency response. Where necessary, the Logistics Cluster also facilitates access to common logistics services. Due to its expertise in the field of humanitarian logistics, the World Food Programme was chosen by the IASC as the lead agency for the Logistics Cluster. WFP hosts the Global Logistics Cluster support team based in the Supply Chain Division in its headquarters in Rome.


OPERATIONS - The central role of the Logistics Cluster is to act as a liaison between humanitarian actors, where logistics operations are concerned. To that end, Global Logistics Cluster staff organise and participate in a variety of inter-organisational fora and working groups, prepare and disseminate regular updates on Logistics Cluster activities. At field level the Logistics Cluster organises and chairs coordination meetings to streamline activities, avoid duplication of efforts and ensure the optimal use of resources.


COORDINATION - Logistics Cluster logisticians design and manage logistics cluster activities, offering logistics solutions and technical support to responding organisations. Global Logistics Cluster logisticians act as the focal point at the global level for Logistics Cluster operations, providing expertise, regularly deploying to on-going activities or in response to sudden onset emergencies and supporting field staff.


INFORMATION MANAGEMENT - Global Logistics Cluster IM officers serve as the communications link between field operations and the humanitarian community; they ensure global standards and continuity across operations are maintained. Global Logistics Cluster IM officers support operations providing guidance and support to field staff, deploying as surge capacity at the onset of an emergency and filling the position of field IM Officer when needed. Field IM Officers collect and analyse operational information and develop high quality, timely, and accurate information products disseminated to stakeholders through the appropriate channels, following the principles outlined in the Information Management Guide.


General Information

  • Title of Post: Internship
  • Supervisor: Head of Information Management          
  • Unit: OSCLS           
  • Country:  Italy
  • Duty Station: Rome
  • Duration of internship: 6 Months
  • Expected Start Date: February/ March 2020


Duties and responsibilities


Under the direct supervision of Sarah Olsen Head of Information Management, the candidate will perform the following duties:


  • Assist in the collection and analysis and dissemination of logistics information received from field operations, in close coordination with Information Management personnel in the GLC;
  • Assist with the preparation of documents and IM products and provide research and editing;
  • Assist in maintaining internal and external information sharing mechanisms and systems; documentation formats, assessment formats, central file store, operations archive, reporting systems;
  • Ensure that accurate, consistent information concerning all Global Logistics Cluster operations is entered into current standardized templates and posted on the Logistics Cluster website;
  • Assist with presentation material and briefing packs preparation;
  • Assist with GLCevents and conferences planning and preparation including admin/logistics support;
  • Take and keep notes and meeting minutes as needed;
  • Support the team on other communications initiatives (including social media);
  • Field support:
  • Assist with the preparation of Concept of Operations, Standard Operating Procedures (SOPs), Special Operations Narrative & Budgets, and CERF/Flash Appeal inputs, ensuring they are regularly revised/updated as required.
  • Edit documents and provide constructive feed-back to Logistics Cluster field personnel who produce Logistics Cluster products/reports.


Perform other duties as required.


Qualifications and experience:

Education: Enrolled or recently graduated from a University Graduate or Post-Graduate programme in Economics, Political and Social Sciences, Communications, Languages, Logistics or other fields related to Information Management with a minimum of three years completed undergraduate studies.


Work experience: Previous work or internships in development or communications-related fields are desirable. NGO experience is a plus.


Key skills: excellent written and verbal communications skills; high attention to detail and proofreading ability; good research and analytical skills; ability to meet deadlines and work under pressure as part of a team; good communication skills; ability to work independently while asking questions and seeking support in a fast-paced work environment. Experience in using Social Media in a professional context. 


Technical skills: Proficient in MS Office package, particularly in Microsoft Excel and PowerPoint. Demonstrated ability in data acquisition and knowledge of Access or other database tools is a great advantage. Experience with HTML is also a plus. Demonstrated ability in acquiring, wrangling, structuring, manipulating and visualizing unstructured and structured data with BI platforms like Power BI or Tableau is a distinct advantage.


Core Values: A genuine interest in the humanitarian sector and in WFP’s mission; full alignment with humanitarian principles; service-minded; partnership and accountability strongly valued.


Required soft skills/WFP Competencies:

Proficient in MS Office package, particularly in Microsoft Excel and PowerPoint. Demonstrated ability in data acquisition and knowledge of Access or other database tools is a great advantage. Experience with HTML is also a plus. Demonstrated ability in acquiring, wrangling, structuring, manipulating and visualizing unstructured and structured data with BI platforms like Power BI or Tableau is a distinct advantage.



Working Languages

Fluency in spoken and written English is required. Proficiency in a second UN languages is a distinct advantage (minimum requirement B1 in a second UN language).





 The Information Management Intern reports to the Head of Information Management.


Under the direct supervision of Sarah Olsen Head of Information Management, the incumbent will be provided with close mentoring, guidance and technical supervision. Performance planning and reviews as well as learning and development discussions will be elemental part of the supervision Caroline Hammarberg will be the second-level supervisor. With the support of a comprehensive induction package and assignment of a buddy/mentor, the intern will rapidly become a productive member of the team.


Training components

Throughout their assignment WFP interns have access to an industry leading learning platform, weLearn.  Depending on opportunities and availability of funds, he/she may participate in Logistics Cluster trainings or workshops, as appropriate.


Learning Elements

At the end of the assignment, the Intern should:

  • Have obtained a thorough understanding of the humanitarian cluster system in general and in particular the Logistics Cluster’s mandate, and have a comprehensive understanding of the three pillars of the Logistics Cluster;
  • Have obtained a thorough understanding of the role of WFP as lead agency of the Logistics Cluster;
  • Have a thorough understanding of Logistics Cluster Information Management standards and guidelines and the reasoning behind them;
  • Be able to produce a text intended for a certain audience and adapt their writing style to reflect the needs of the document being created;
  • Function in a fast-paced work environment and be able to prioritise and manage multiple tasks with competing deadlines;
  • Understand the audience of the Logistics Cluster Social Media channels and produce engaging content to match existing style and tone;
  • Understand the Logistics Cluster work flow and be able to work independently and proactively to identify potential tasks for completion.  


Information on the Country of Assignment


  • Living conditions in Rome, Italy

(Living conditions, security, health, etc)


The security situation in Italy remains in line with other European Countries. There are no specific threats against the UN in Italy. Considering the ongoing defeat of Daesh in the war territories, the trend in the short and mid-term will most likely continue to see the return of the militants to the countries of origins, including Italy. Insurrectional anarchism remains sufficiently organized on the Italian territory, as it has been present for many years. This movement could target the UN in the context of its anti-capitalism/anti-western narrative. 2) Whilst UN staff continue to be victims of minor crime such as street robbery and apartment break-ins, the infrequency of attacks and random nature of locations do not indicate that UN staff are at an elevated risk in comparison to residents or tourists in Italy. 3) Italy’s national territory is exposed to a broader range of natural hazards than any other European country. The vulnerability of its population and built environment is often severe and has in some cases been exacerbated by human activities. 



  • Other relevant information

VA Reference no:108810


Closing Date: 18 December 2019 



Terms and Conditions:


  • Interns receive a monthly stipend from WFP up to the maximum amount of US$1000 per month depending on the duty station of assignment.
  • WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
  • WFP will reimburse travel ticket for candidates who are nationals of developing countries and are pursuing their studies in their home country.
  • WFP will recognize candidates’ educational credentials from recognised institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
  • Candidates who bear any of the following relations to WFP staff members are not eligible to apply: sons, daughters, brothers or sisters.



Female applicants and qualified applicants from developing countries are especially encouraged to apply.  WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.


Fighting Hunger Worldwide


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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