Associate Resettlement Officer

Description of task

Under the direct supervision of Associate Ressettlement Officer (P2), the UN Volunteer will undertake the following tasks:

• Conduct casework by interviewing identified refugees for resettlement. Assess the resettlement needs and complete RRF (Resettlement Registration Forms) and refer cases for review to the Resettlement Officer;
• Research country of origin information to support and strengthen resettlement cases;
• Support and assist in the preparation of and facilitation of resettlement country missions;
• Assist Resettlement Officer with the organizing of training workshops and seminars on resettlement related issues for UNHCR staff;
• Manage in a fair manner refugees’ resettlement expectations through information sharing, outreach and counselling;
• Regularly liaise with Protection, Community Services and other relevant Units to individual case processing within the Office;
• Regularly update ProGres database with resettlement events and maintain own statistical data for reporting purposes;
• Participate at the Resettlement Unit, Protection Section and Office meetings when requested;
• Undertake support resettlement missions to the field when required.

Qualifications/Requirements Required degree level: Bachelor degree or equivalent Education - Additional Comments:

Type of Degree: University degree in Law, Social Sciences, Sociology or related field

Required experience: 24 Months Experience remark:

Minimum 2 years of work experience with refugees and/or other people of concern in a protection capacity required, especially in conducting RSD (Refugee Status Determination) and resettlement interviews.

Desirable Qualifications and Skills:

• Knowledge of UN policies and procedures;
• Field experience;
• Flexibility and ability to provide support and oversight to numerous projects at once and willingness to undertake some related administrative tasks;
• Strong interpersonal and communication skills in a multi-cultural setting;
• Ability to complete tasks within a set time frame;
• Good analytical skills;
• Ability to work effectively and with minimum supervision.

• Familiarity with and/or interest in Refugee Law, Human Rights Law and International Law or related areas. Preference will be given to those familiar with RSD procedures, mixed migration flows and protection in transit.
• Good understanding of the current political, human rights and displacement context in the Central American region, particularly in Guatemala. Local and regional experience will be regarded as an asset.
• Should be available for missions within Guatemala in order to conduct interviews, monitor activities, facilitate trainings and support the coordination of events/meetings.
• Previous experience as a volunteer at local, national or international level is a distinct advantage;
• Knowledge of ProGres V4 and BIMs will be considered an asset
• Knowledge of the UNV programme will be considered an asset

Language: Demonstrated speaking, writing, reporting and presentation skills in Spanish and English

Computer skills: General computer literacy (word, email, internet) and good knowledge of the basic data-management programs; Excel, Access, ProGres (asset).

Language skills:

• English(Mandatory), Level - Fluent
• Spanish(Mandatory), Level - Fluent

Area of expertise: Protection of refugees, asylum seekers and IDPs, Human rights Driving license: No Competencies values:

Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams