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Human Resources Senior Assistant

Panama City

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Panama City
  • Grade: Administrative support - LICA-5, Local Individual Contractors Agreement
  • Occupational Groups:
    • Human Resources
    • Administrative support
  • Closing Date: Closed

Background Information - Job-specific

The portfolio of transactional projects centralized in the Panama office (PAPC) has its specialization and focus on providing transactional services in the area of HR to other organizations within the United Nations system in Latin America and the Caribbean. The HR Assistant will primarily be responsible for processing new contracts, extensions and payroll as part of the administrative and transactional services that needs to be provided according to the Global Agreement with UNOPS partners, including the UN Refugee Agency (UNHCR), UN Medium Environment (UNEP) and UN Habitat and the specific case of UCIP (Panama Government).

Functional Responsibilities

Functions / Key Results Expected

  1. Support to policy development and implementation 

  2. Advisory Services

  3. Talent Acquisition and Administration

  4. Team Management

  5. Knowledge Building and Knowledge Sharing


Support to policy development and implementation

  • Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.

  • Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy. 

Advisory Services

  • Provide advice and guidance to personnel on administrative procedures, processes and practices for delivery of HR services with partner personnel

  • Act as liaison between partner clients and provides proactive customer service to expedite completion of contracts, amendments and payments, 

Talent Acquisition and Administration

  • Support the completion of recruitment processes including offers and rejections, and updating recruitment on-line information system in line with UNOPS policy related with Partner personnel. 

  • Undertakes reference checking, and organization of testing and interviews;, minutes of general-service recruitments, related with partner personnel

  • Inform and advise, partner personnel and/or focal points on routine aspects and elements of their conditions of service and entitlements according to their contract modality.

Knowledge building and knowledge sharing

  • Provides sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices in human resources.

  • Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.

For more details about the responsibilities of the position, please review the attached document. 

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education 
  • Completion of Secondary education is required. 
  • First University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable.
  • Knowledge of  UN policies, procedures and practices highly desirable

Experience
  • Minimum of 5 years of relevant in providing HR advisory or recruitment, and/or HR-generalist services.
  • Some experience in UN system organizations is desirable
  • Proficiency in computers and office software packages (MS Office and Gsuite) and experience in handling web-based management systems is required.
  • Experience in use of HR information systems, Enterprise systems including OneUNOPS is desirable.
Language

  • Full knowledge of spanish is required
  • Full knowledge of english is required.
  • Knowledge of another official UNOPS language is an asset.

Contract type, level and duration

  1. Contract type: LICA ( Local Individual Contractor Agreement)
  2. Contract level: Level 5
  3. Contract duration :Open-ended: ended subject to organizational requirements,  availability of funds and/or to satisfactory performance.
Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
Qualified female candidates are strongly encouraged to apply.

UNOPS seeks to reasonably accommodate candidates with special needs, upon request.

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.
This vacancy is now closed.
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