Background

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. 

UNDP’s Programme of Assistance to the Palestinian People (PAPP) derives its mandate from United Nations General Assembly Resolution 33/147 of 20 December 1978. Called upon by United Nations Member States in that year, UNDP was requested “to improve the economic and social conditions of the Palestinian people by identifying their social and economic needs and by establishing concrete projects to that end”.

UNDP/PAPP offers operational services and support to several UN agencies operating in the occupied Palestinian territory. By promoting a client-centred approach in-line with UNDP's rules and regulations, our operational team collaborates closely with programme and project teams, as well as suppliers, UN agencies, and UNDP headquarters staff to address challenging operational -related issues.

UNDP/PAPP has about 220 Personnel out of which 59 personnel in Gaza, recruited using different contract modalities where the HR unit in Jerusalem supports the office as well as other UN agencies in the country. The HR Associate located in Gaza, under the direct supervision of the head of Human Resources Unit ensures quality and timely customers service while ensuring the wellbeing of staff in Gaza. The Unit works in close collaboration with the operations, programme and projects’ staff in the CO and UNDP HQs staff to exchange information and ensure consistent service delivery.

Under the guidance of the Operations and Services Manager and the direct supervision of the Head of Human Resources Unit with Matrix reporting to the Operations and Services Analyst in Gaza, the HR Associate provides HR services ensuring high quality, accuracy, and consistency of work. The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit.

Duties and Responsibilities

1.Ensures implementation of HR strategies focusing on achievement of the following results:

• Full compliance of HR processes and records with UN/UNDP rules, regulations, policies, and procedures
• Input to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.

2.Implements HR services in Gaza Sub Office focusing on achievement of the following results:

• Assist in the preparation of draft job descriptions recruitment strategies, and other recruitment documents, performing functions of Secretary in interview panels.
• Request the creation/update of positions in UNall, association of positions to chart fields (COAs), update of COA information, setting up vendor performing the functions of Admin.HR, Position.
• Administrator and Absence Processor in Atlas/Quantum. Preparation of contracts for staff, UNV, NPSA and IPSA holders.
• Tracking and assisting in all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments, and separations through UNall and Quantum.
• For UN Agencies administered by CO support and tracking of information related to positions, recruitment, benefits, and separations, following up and reviewing monthly payroll information.
• Ensure cost recovery for services provided by the HR unit to Programme and other UN agencies.
• Support in the management of the onboarding, orientation, and separation processes.
• Update of the CO rosters.
• Maintenance of paper and digital filing systems for HR records and documents.

3.Ensures proper staff performance management and career development focusing on achievement of the following results:

• Support in tracking and monitoring the PMD completion rates.
• Support in the issuance of monthly PMD status update.
• Provision of background information to TMRG.

4.Ensures conduct of UN-related surveys focusing on achievement of the following results:

• Collection of information and support to comprehensive and interim local salary, participation in the work of LSSC, hardship and place-to-place surveys.

5.Supports knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

• Participation in the trainings for the operations/projects staff on HR.
• Contribution to knowledge networks and communities of practice.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Competencies

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.

Adapt with Agility:

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Required Skills and Experience

Min. Education requirements:

• High School diploma with a specialized certification in Human Resources OR
• University degree (BA degree) in Human Resources, Management, Administration, public administration.

Min. years of relevant work experience:

• Minimum 6 years with High School diploma education or 3 years with Bachelor's degree of progressively responsible human resources experience is required at the national or international

Required skills:

• Previous direct experience in the Human Resources in an International organization (UN, international NGOs, or corporate) or public organization is required.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.).
• Experience in the use of HR management platforms is required.

Desired skills in addition to the competencies covered in the Competencies section:

• Experienced in HR Services/HR Management: Knowledge of onboarding of staff, maintenance of HR documentation and electronic record keeping, provision of HR advisory services, execute separation processes.
• Experience of familiarity with interpretation and application of UN/UNDP policies, rules and regulations is highly desirable.
• Experience or familiarity with HR operating and reporting systems, including experience in the use of an ERP system (e.g., Oracle Cloud, PeopleSoft, Quantum) is an added advantage.
• Previous proven experience working in crisis and post crisis environments is an asset.

Required Language(s):

• Fluency in both Arabic and English Languages is required.

Professional Certificates:

• Specialized certification in HR is highly desirable.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.