Background

Duties and Responsibilities

Scope of Work
IT Assistant will be under the coordination of the IT Expert. S/he will be working in close collaboration with the IT Associate, APHL (as the TA support for development of SILNAS), and the (selected) local vendor who will be developing the SILNAS apps. Refer to this, the primary objectives for the IT Assistant for SILNAS are as follows.
a)    Sequencing technology operation, IT systems integration, hybrid network infrastructure management
•    To support configuration, and maintenance of cloud servers, ensuring optimal performance, security, and uptime for critical data generation processes.
•    To support cloud Server Administration and Cloud Infrastructure Management with a focus on AWS and GCP (refer to the infrastructure of cloud server provided by UNDP).
•    To support management of containerization and orchestration tools such as Docker and Kubernetes for SILNAS implementation.
•    To support management of the networking components and peripherals of the sequencing facility, including routers, switches, firewalls, and network cabling, to guarantee a stable and secure environment.

•    Support the team providing initial diagnose and resolve hardware, software, and network- related issues to minimize downtime and disruptions to data generation operations.
•    Support in monitoring server and network performance, identifying areas for improvement and implementing proactive measures to enhance efficiency and reliability.
•    Regularly update server software, firmware, and networking equipment to keep systems up-to-date with the latest security patches and enhancements.
•    Organize and maintain a digital repository of all project documentation, ensuring accessibility and accuracy of SILNAS implementation.
•    Assist the IT Expert in compiling, documenting, and managing all workshop outputs and project artifacts, in order to ensure distribution to all stakeholders
•    Maintain detailed documentation of IT systems, configurations, and procedures to ensure effective knowledge sharing and future troubleshooting.

b)    The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that:
•    Human rights and gender equality is prioritized as an ethical principle within all actions.
•    Activities are designed and implemented in accordance with “Social and Environmental
Standards of UNDP”.
•    Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender is respected within all implementations including data production.
•    Differentiated needs of women and men are considered.
•    Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created.
•    Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.

Institutional Arrangement
The direct supervisor of this activities is MOH Takel – PKP (under the Labkesmas unit), and the MOH Data and Information Center (Pusdatin). S/he will work closely with project team for SILNAS and FMTA project team – based in the MOH, and other projects in HEART cluster related to Global Fund (both for core and C19RM budget), operations units, and programme staff in the UNDP office, and should be able to provide technical assistance and advice regarding SILNAS related issues and to ensure adequate exchange of information, both with UNDP Country office and MOH program team.
 

Competencies

Required Skills and Experience

Min. Academic Education    Diploma degree or University/Bachelor Degree (is an advantage) in computer science, IT system, engineering or other equivalent fields .

Min. years of relevant Work experience    
A minimum of 5 years (with Secondary education) or 2 years (with bachelor’s degree) of progressively responsible project experience is required (experience to work with the Digital Transformation Officers team at the MOH on Health Digitalization is more preferable).

Required skills and competencies    
•Solid knowledge and practical experience in assisting project implementation (preferably in a software development context);
•Strong interpersonal skills, communication, and ability to work in a team and solid networking coordination capacity;
•Experience in providing logistical support for workshops or multi- day meetings, including to prepare reports of the workshops;
•Excellent organizational and time-management skills, including able to deliver work as a team with a fast-moving deadline;
•Strong attention to detail and accuracy in documentation;
•Good interpersonal and communication skills;
•Proficiency in MS Office Suite (Word, Excel, PowerPoint) and cloud storage (Google Drive, SharePoint);
•Experience coordination  with Government and/or UNDP supervisor/ colleagues.

Desired additional skills and competencies    
•Proven experience with documentation management, any briefing/ minutes of meeting, and workshop/meetings documentation and
reports, both in Bahasa and English;
•Experience in Database Administrator/Mail Server Administrator
/Network Administrator/Network Monitoring/IT Security
•Experience includes IT security operations and management (ex: vulnerability management/ IT security incident response management.
•Experience supporting Agile/Scrum sprint design workshops or similar project planning activities
•Experience handling server infrastructure, including hardware, operating systems (Windows Server, Linux), virtualization (VMware, Hyper-V), and cloud (AWS / GCP).
•Familiarity with project management software (e.g., Jira, Trello, Asana) is a strong advantage;
•Experience working with different operating systems, such as Windows, macOS, Linux, etc.
•Experience includes Cloud Infrastructure Management using AWS/ GCP/ VMWare/ ESXi.
•Experience and basic understanding of local area networks (LANs), wide area networks (WANs), routers, switches, and IP addressing.
•Experience includes management of diverse databases using SQL databases (ex: MySQ or PostgreSQL) and NoSQL database (ex: MongoDB)
•Experience includes configuration and management of routers, switches, and firewalls using Fortinet/ Cisco ASA/ Mikrotik/ VLAN/ VPN
•Experience includes Network Monitoring using Nagios/ Cacti/ PRTG/ Munin

Required Language(s)    English and Bahasa Indonesia
working level)    
Professional Certificates : N/A

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.