Background

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. 

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. 

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. learn more at undp.org or follow at @UNDP

The Ministry of Health (MOH) through its Directorate General of Disease Prevention & Control is the Principal Recipient (PR) for the Global Fund's HIV/AIDS, TB, and Malaria grants. Since 2007, UNDP has partnered with the Ministry of Health of Indonesia to provide technical assistance to the Ministry aimed at supporting successful implementation of The Global Fund grants in the country. Among the critical components of the partnership between UNDP and the Ministry of Health is towards supporting and strengthening the access for affordable health technology, leveraging UNDP international procurement capacity, as well as streamlined the standardized processes through integrated information management system.

Based on the Grand Design of SILNAS {2023) and the mandate of the Director General of Public Health (HK.02.02/B/865/2022), as approved by the Global Fund, UNDP will facilitate the Ministry of Health to develop an Integrated National Health Laboratory Information System (SILNAS), under the C19RM grant funds. This system is a critical pillar in the digital transformation of Indonesia's health system, aiming to integrate and interconnect all health laboratories across the country with the National Health Information System (SIKN/Satu Sehat). The success of this critical national project hinges on robust technical architecture, advanced security protocols, and seamless integration of existing systems.

To achieve these objectives, we are seeking a highly skilled and experienced IT Analyst, that has proven experience in working with the MOH on health digitalization. The Analyst will be responsible for providing technical leadership, architectural guidance, and hands-on expertise throughout the development and implementation phases of the SILNAS project.

Under the supervision of the UNDP Heart cluster lead and working in close collaboration with the FMTA Technical Analyst based in the MOH, the IT Analyst will be working closely with the National Project Directors (Director of Takel-PKP of MOH), and the Technical team within the Data and Information Center of MOH. S/he will also responsible to build good partnership and communication with the Head of the Steering Committee (developed by the MOH), the TA support on SILNAS (i.e. APHL), and the developer of SILNAS (i.e. UNICC and assigned local vendor), to ensure that the SILNAS will be developed based on the needs of the country- instead of private/individual and/or other organization interests (this is to ensure that based on the GFATM Regulation was stated that all national programs have to be based on the country's ownership and tailored to National Strategic Plan).

The IT Analyst will also supervise the IT Assistant and IT Associate to work in close collaboration with programme and operations units in the UNDP CO, technical advisors, experts, Government officials, multi-lateral and bi-lateral donors and civil society to successfully implement the UNDP program.

Duties and Responsibilities

Reporting directly to Advisor for Health Governance, and working closely with FMTA Technical Analyst, and relevant National Project Directors (Director of TakeI- PKP MOH), Data and Information Center, MOH (Pusdatin), and Project Management Unit of SILNAS, the Technical (Data Management System) IT team, Head of Unit, and HEART cluster team, in the development and management of the UNDP SILNAS project portfolio.

The IT Analyst will be responsible for the following key tasks: 

1. System Architecture & Design:

• Design and document the high-level and detailed technical architecture for SILNAS, including software, hardware, network, and data components.
• Define technology stacks, frameworks, and platforms to be used.
• Ensure the architecture supports high availability, load balancing, and disaster recovery.

2. Software Development & Integration: 

• Lead the development of core modules and functionalities of SILNAS.
• Establish and enforce coding standards, development methodologies (e.g., Agile/Scrum), and Cl/CD pipelines.
• Oversee the integration of SILNAS with various legacy systems and external APls, ensuring data consistency and integrity.

3. Cybersecurity & Data Protection: 

• Design and implement a comprehensive security framework, including identity and access management (1AM), data encryption, and network security controls.
• Conduct regular security assessments, vulnerability testing, and penetration testing.
• Ensure compliance with national data privacy and protection regulations.

4. Database & Data Management: 

• Design a robust, scalable, and normalized database schema.
• Develop strategies for data migration, data warehousing, and business intelligence.
• Implement data governance and data quality management protocols.

5. Technical Leadership & Capacity Building:

• Lead, mentor, and provide technical guidance to the project development team.
• Conduct training sessions and workshops to build the internal capacity of government IT staff.
• Prepare    comprehensive     technical     documentation,    including     system    design,    API documentation, and user manuals.

6. The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that:

• Human rights and gender equality is prioritized as an ethical principle within all actions;
• Activities are designed and implemented in accordance with “Social and Environmental Standards” Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender is respected within all implementations including data production;
• Differentiated needs of women and men are considered;
• Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
• Necessary arrangements to provide gender parity within all committees, meetings, trainings etc.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Competencies

Core Competencies:

• Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
• Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
• Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
• Adapt with Agility:  LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
• Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
• Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
• Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making 

Cross-Functional & Technical competencies:

Information Management & Technology    

• IT Research and Development: Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems.
• IT Project Management: Capacity to manage ICT projects, using IT methodologies and approaches such as agile deployment and/or waterfall system development methods. PMP and PRINCE2 certification or equivalent desirable.
• Portfolio management and governance: Knowledge of developing and implementing ICT strategy, portfolio and project management services, governance, and policies. Knowledge of project management principle. PMP or PRINCE2 Certification of equivalent desirable
• User Experience: Capacity to translate efficiently users needs in IT requirements around human-centred design principles. Knowledge of Oracle cloud, ServiceNow, SalesForce.com, and Microsoft product an asset.
• Solutions Architecture: Ability to design and manage the Information system architecture supporting corporate business processes. Design integration strategies and approaches to integrate of one or more applications or services to maintain a coherent and effective IT architecture. Knowledge of ISO 20000 and IT operations. The Open Group TOGAF9 or Open CA, ITIL Master certification, or DevOps or similar certification desirable.

2030    agenda: People    

• Gender: Gender mainstreaming

Business Direction & Strategy    

• Systems Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system 

Required Skills and Experience

Education:

• Advanced University degree (Masters’ degree) in IT (Information Technology), Computer Science, or other required fields on Development of IT system/ application university is required, or
•  A first level university degree (Bachelor’s degree) in the areas mentioned above in combination with additional 2 years of years of qualifying experience will be given due consideration in lieu of an advanced university degree.

Experience:

• Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant professional experience in design, monitoring and evaluation of development projects and establishing inter-relationships among international organization and national governments.

Required skills and competencies:

• Experience with project management tools (Jira, Azure DevOps) and software development methodologies (Agile/Scrum).
• Experience collaborating with the Government and/or civil society partners, several multi-lateral and bilateral donors, international (development) health partners, and/or any multi-cultural stakeholders.

Desired skills in addition to the competencies covered in the Competencies section:

• Proficiency in modelling tools and methodologies (e.g., UML, BPMN).
• Knowledge of data security, privacy principles, and governance.
• Knowledge of UNDP procedures, MOH and Global Fund/donor requirements.
• Knowledge of database management systems (SQL, NoSQL), API design (REST, SOAP), and cloud architecture.
• Proven experience in writing any concept notes/briefing/minutes of meeting, and high-quality technical documentation & reports, both in Bahasa and English.
• Proven experience in designing and architecting large-scale health information systems (e.g., LMIS, HMIS, EMR) with knowledge of health data standards (HL7 FHIR, LOINC, SNOMED-CT).
• Demonstrated experience in facilitating technical workshops and agile sprint planning sessions.
• Strong experience with API design, cloud infrastructure, data security standards (ISO 27001), and database design.
• Experience working with the government partners, private sector, CSO, universities.
• Experience in working with national and subnational, development agencies (in particular UNDP/UN agencies), and or international agencies in health, economics, and research.

Required Languages:

• Fluency in English and Bahasa is required.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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