The role is particularly significant during the transition of the common UN security communication services from the Emergency Telecommunications Cluster (ETC) to UNDSS, requiring close collaboration with ETC and other stakeholders to ensure a smooth handover and uninterrupted service delivery. By strengthening the SCS infrastructure, the Coordinator will directly contribute to improved operational security and communication resilience across UN duty stations in Ukraine.

Operating in a volatile security environment presents unique challenges, including high mobility requirements, exposure to security risks during field missions, and the need to adapt to rapidly changing operational contexts

The position is locally administered by UNDP, on behalf of UNDSS, funded through the locally cost shared security budget or from an extra-budgetary fund. The contract may be extended subject to availability of funds, satisfactory performance and continued need for the position.


Duties and Responsibilities  
 

Within limits of delegated authority, the SCS Coordinator is responsible for the following duties: 

1.Ensure Strategic Coordination and Transition

• Coordinate with ETC to ensure the smooth transition of common UN Security Communication Services (SCS) across UN duty stations and operational locations.
• Maintain strategic and technical alignment by coordinating with ETC, Telcommunications Security Standard {TESS+} (mandate by UNDSS and lead by WFP HQ), UA ICT Working Group (UN ICT Officers), UN Security Cell (security Officers), andUN  Operations Management Team (OMT) to ensure service performance meets UN SCS standards. Provide regular updates, address challenges, and propose improvements to telecommunications infrastructure.
• Engage with ETC, {TESS+}, and ICTWG to evaluate telecommunications infrastructure and recommend enhancements.

2. Ensure Budgeting and Procurement Management

• Lead budgeting, expenditure planning, and initiate procurement of hardware (technical specifications) and operational costs (service provider contracts) for UN SCS, ensuring efficient resource allocation and compliance with UN financial procedures.

3. Ensure Management and Oversight

• Develop preventive maintenance plans for the SCS team and ensure effective implementation.
• Monitor infrastructure control systems to guarantee service availability and timely resolution of incidents by the SCS team.
• Implement and oversee a helpdesk system to track service requests and generate activity reports.
• Maintain databases related to user callsigns, equipment details, and SCS training records.

4. Capacity Building, Service Delivery and Knowledge Sharing 

• Coordinate the SCS team for infrastructure deployment and maintenance; act as the focal point for incident escalation and technical challenges.
• Collaborate with {TESS+} and ETC on capacity-building programmes for SCS personnel in telecommunications and service management.
• Maintain platforms for SCS training and radio programming services for the inter-agency community and ensure effective delivery.
• Identify, synthesize and document best practices and lessons learned that are generated from theproject and implementing partners.

5. Ensure Regulatory and Compliance 

• Manage UN frequency licenses and allocations; liaise with local telecommunications regulatory authorities and other UN agencies.
• Provide operational guidelines, SOPs, and ensure adherence to UN SCS system standards.

6. Ensure Team Leadership and Management (direct supervision of SCS Associate in Kyiv and functional supervision of field SCS Associates in Dnipro and Odesa)

• Supervise and guide the SCS team, ensuring clear task allocation, accountability, and timely delivery of objectives.
• Provide technical and operational leadership, mentoring team members on best practices in telecommunications and security communications.
• Conduct regular team meetings to review progress, address challenges, and align priorities with UNDSS operational goals.
• Monitor team performance, provide constructive feedback, and support professional development through training and coaching.
• Ensure compliance with UNDSS standards and SOPs, reinforcing adherence to security and operational protocols.
• Develop work plans and schedules for the SCS team, balancing workloads and ensuring efficient resource utilization.
• Foster a collaborative and inclusive work environment, encouraging knowledge sharing and teamwork across duty stations.
• Act as the primary escalation point for technical and operational issues, ensuring timely resolution and communication.
• Support team well-being and safety, particularly during field missions in high-risk environments.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation

   Institutional Arrangement

Under the supervision of Chief SIOC, with overall guidelance of the Deputy Security Adviser, the Security Communications Service (SCS) Coordinator will be responsible for coordinating and managing the common UN SCS systems. This includes overseeing the deployment, maintenance, and optimization of secure voice and data networks, as well as managing fixed and mobile infrastructure that provides essential telecommunications services to UNDSS and UN agencies.

Competencies
 

Cross-Functional & Technical competencies

Skills and Experience

Disclaimer

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
 

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