Senior Health Officer - Al Hol Camp, Al Hassakah

• The Senior Health Officer (SHO) will be responsible for managing all health activities in All Hassaka governorate:providing clinical services staff and resources in his/her assigned IRC Primary Healthcare Centers (PHCCs) and the MMUs, , She\he will provide technical and operational oversight for all primary and health service packages delivered by the PHCCs. The SHO will report to the Health Service Manager -

Major Responsibilities:

• Manage all health activities and service delivery in assigned PHC/MMUs.
• Directly manage medical and support staff who are paid volunteers working as a team inside the facility.
• Oversee all operational needs for the PHC/MMUs, ensuring all running costs and inventory needs are well planned and managed; Work in close coordination with Field Management teams to ensure the facility and activities have necessary operational and logistical support.
• Responsible for overall planning, implementation of community level activities, coordination within program and with relevant stakeholders at community level and other NGOs working in the area with particular focus on health
• Work in collaboration with other health team members specializing in specific technical areas and service packages to ensure clinic staff are properly trained, following treatment protocols and guidelines, as well as delivering quality services.
• Under the supervision of the Health Services Manager the SHO will manage all aspects of the of Primary Health Care including supervision and capacity-building of service providers, and monitoring plans and adapt program to changing context as needed
• Conduct regular site visits for monitoring and supervision to ensure quality of services, accurate data collection and verify consumption rates of pharmaceuticals and supplies/consumables
• Training and ensuring the service providers using the RH related data recording and reporting tools
• Manage all medical commodities in the PHC/MMUs; work in collaboration with the Pharmacy team to plan and prepare orders for pharmaceuticals, medical supplies and equipment.
• Prepare supervision plans and conduct regular technical monitoring of clinic services; prepare reports with identified issues, recommendations, and action plans to improve quality of services; Conduct patient chart reviews on weekly basis and submit report to the Health Manager.
• Analyze routine health data to report on trends, identify gaps or challenges to service delivery, and inform program decision making.
• Collaborate with health team members to design and implement needs assessments in catchment area.
• Collaborate with health team members to design interventions that address gaps identified in community assessments, monitoring of quality of care, from routine data, and/or from community health information.
• Ensure health information system and data collection processes are properly implemented in the clinic.
• Participate in regular project review meetings with the Health Manager; contribute to plans for corrective actions based on technical supervision, indicator performance, and M&E reports from patient satisfaction surveys and monitoring visits.
• Submit weekly progress reports to direct line manager; contribute to monthly and quarterly reports per project needs for grant reporting.
• Coordinate with other health actors and partners in implementation area
• Train and mentor staff/volunteers with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance
• Oversee all recruitment and management of clinic-based staff and volunteers; conduct periodic performance reviews, manage all disciplinary actions with the support of the supervisor and Human Resources department, identify and recommend needed changes in staffing.
• Offer leadership support for successful adherence by staff to IRC’s Global HR Operating Policies and Procedures.
• Replace the doctor- GP of the PHC/ MMU in absence or take a leave.
• Other duties assigned by line manager.

Professional Standards

• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.