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Infrastructure Senior Manager

Tunis (Tunisia)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Tunis (Tunisia)
  • Grade: IICA-3, International Individual Contractors Agreement - Mid level
  • Occupational Groups:
    • Infrastructure and Urban-Rural development
    • Managerial positions
  • Closing Date: 2020-08-11

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Background Information - Job-specific

The Tunisia Project Office operates as an integral part of the Senegal Multi Country Office management structure.  The Infrastructure Senior Manager will have a dual role: 

  • Within the Tunisia Project Office, and under the guidance and supervision of the Country Manager, s/he will be responsible for providing support, monitoring and oversight of the respective portfolio of infrastructure project(s) under his/her responsibility and provides infrastructure services and expertise to the different teams, donors, partners and beneficiaries. 

  • Within the larger Multi-Country Office in which the Tunisia Project Office operates, and under a second reporting line to the Head of Programme, the Infrastructure  will act as an advisor for Infrastructure project(s), providing infrastructure leadership and expertise to the different project teams, donors, partners and beneficiaries. 

The infrastructure projects within the multi-country office including the Tunisia Project Office are currently a mix of large-scale infrastructure projects involving various sub-projects in different locations and less complex ones. The Infrastructure Senior Manager will be managing a portfolio of infrastructure project(s) which ultimate goal is to deliver infrastructure physical assets or technical outputs. Those infrastructures are diverse and range from educational and health facilities to roads, bridges, irrigation systems or ports. While the complexity of those may vary, maintaining high standards in terms of quality, health, safety and sustainability is always expected.

UNOPS operates in complex contexts where resources might be scarce, local capacity low and where professional judgement and experience in these environments are of uttermost importance.

Functional Responsibilities

Summary of functions:

  1. Infrastructure Portfolio Planning, Delivery and Performance

  2. Risk Management, Oversight and Quality assurance

  3. Partnerships and Stakeholder Management

  4. Knowledge Management and Innovation

  5. Resources and Personnel Management
1. Infrastructure Portfolio Planning, Delivery and Performance
  • Take responsibility for infrastructure project portfolio oversight as delegated by the Country Manager and through the role of Project Executive on Project Boards.

  • Mentor and assist Infrastructure Project Managers in planning, execution and delivery of allocated projects, including but not limited to design development, design management, design review, construction management, works supervision, contract management (FIDIC), change control, quality management, health and safety and environment, and other infrastructure related areas of expertise, ensuring incorporation of best practice of infrastructure project management processes.

  • Work closely with the Programme Management Office (PMO) to ensure that project management policies, processes and methods are followed and practiced according to the UNOPS standards, best project management practices are promoted, and overall assurance of projects is provided.

  • Monitor and supervise the timely and cost-effective implementation of the infrastructure portfolio of projects according to UNOPS goals and partner expectations, approved budget and full cost recovery. 

  • Establish and execute the infrastructure portfolio of projects implementation plans in collaboration with the team and partners, including setting objectives, performance measurements, standards and results expected to ensure timely and client-oriented services.

2. Risk Management, Oversight and Quality assurance
  • Identify and anticipate in a timely manner potential risks and issues through infrastructure expertise and knowledge, advise on mitigation measures and ensure implementation thereof, escalate critical issues / risks to the Country Office/Multi Country Office Director and partners so that maximum benefit to partner(s) and other stakeholders is achieved

  • Oversee and advise on the preparation, quality and proper management of infrastructure portfolio of projects documents (including business cases/strategies, projects plans, risk assessments and infrastructure-related documentation such as site assessments, design package, contract management and works supervision documentation, as-build design, testing and commissioning reports, change orders, completion and hand-over certificate, etc.) 

  • Ensure and advise on compliance with all organizational policy especially those in the Project Management Manual and infrastructure-related policies 

  • Ensure and advise on compliance and delivery of all legal agreements obligations, including  quality and timely reporting, timely closure of infrastructure projects, compliance with audit requirements, etc.

  • Provide routine oversight, track delivery progress and projects status, evaluate performance criteria (scope, cost, schedule and quality), assist with  and analysis of delivery data within the dashboard system. 

  • Provide technical advice and support to project teams, partners, beneficiaries across the multi-country office

3. Partnerships and Stakeholder Management
  • Build and strengthen partnerships in the infrastructure space through active networking, advocacy and effective communication of UNOPS competencies in infrastructure project service delivery and management.

  • Collaborate with the Partnerships Officer to prepare and develop infrastructure-related proposals and engagement.

  • Establish solid working relationships with partners, clients and key stakeholders. Ensure stakeholders are aware of project activities, progress, exceptions and are in a position to accept handover infrastructure outputs and management products

  • Advise partners and clients on issues that may impact the achievement of their outcomes (including issues of sustainability and post project requirements such as operations and maintenance)

  • Identify and report to the Country Manager potential business opportunities for UNOPS

4. Knowledge Management and Innovation
  • Keep abreast of and incorporate latest/best practices, approaches and technology in the infrastructure space to enhance the infrastructure portfolio delivery and results. 

  • Provide feedback to Practice Groups on policy or supporting guidance in the area of expertise to align operations with changing environment with an aim towards continuous improvement of UNOPS policies

  • Lead the planning, implementation and organization of infrastructure-related capacity building of personnel, clients and stakeholders within the infrastructure portfolio of projects.

  • Contribute to the oversight of lessons learned procedures, ensuring that case studies, lessons learned and best practices are shared and institutionalised for corporate development planning and knowledge building.

5. Resources and Personnel Management

  • Plan and propose to the Country Manager required infrastructure portfolio resources (human and financial).

  • Submit revenue and expenditure forecasts for infrastructure portfolio based on UNOPS and Country Office/Multi Country Office financial goals.

  • Oversee forecast, budgets, cash flow and obligations to ensure that deliverables are met and payments to contractors and personnel are received on time.

  • Manage infrastructure portfolio resources in accordance with UNOPS standards of ethics, integrity and accountability framework and financial sustainability. 

  • Plan, recruit, manage and develop infrastructure portfolio personnel/technical experts with the skills and competencies needed to ensure optimum performance and encouraging the formation of diverse teams in terms of gender and geography.

  • Lead and motivate the infrastructure portfolio team, promote teamwork, collaboration and diversity by providing the  infrastructure portfolio team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently. 

  • Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.

  • Ensure safety and security for all infrastructure project personnel and comply with UNDSS standards

Impact of Results:
The effective and successful performance by the Infrastructure Senior Manager directly impacts on achievement of infrastructure portfolio of projects results and consequently reinforces the visibility and image of the UNOPS as an effective service provider in project services and management and strengthens its competitive position as a partner of choice in sustainable development and project services.

Education/Experience/Language requirements


  • Advanced University Degree in a relevant technical discipline (Architecture, Civil Engineering, Structural Engineering, etc.)
  • A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.                                         

  • Knowledge and certification in Project Management (PRINCE2, PMI, etc.) is highly desirable.

  • Professional certification from an accredited institution ( PEng., CEng. , etc) is an asset

  • Completion of the UNOPS PMM, UNOPS PMM Infra perspective and oneUNOPS Projects trainings within (3) months from joining UNOPS is required.



  • A minimum of 7 years of experience in managing vertical infrastructure projects (Rule of law / Justice / court buildings, Health facilities, etc.).

  • Demonstrated experience in contract management (FIDIC contracts preferred).

  • Demonstrated technical acumen, with the ability to understand, plan, and advice on technical project documents.

  • A minimum of two years of experience in supervising teams is required.


  • Good knowledge of internationally recognized building codes and standards

  • Experience across all the life cycle of infrastructure projects including but not limited to design, procurement and works supervision.

  • Proficiency in MS project and schedule analysis

  • Experience working in middle income countries and/or developing countries and with multicultural teams is an asset


Full working knowledge of French and English is required.


Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

  • Contract type: I-ICA, International individual contract agreement
  • Contract level: I-ICA 3, 
  • Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link: 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Tunisia


The Tunisia Project Office is responsible for managing strategic and operational risks associated with the Project Office’s portfolio of engagements (in Tunisia, Morocco, Libya and Algeria) – as part of the Senegal Multi Country Office (MCO) set up, developing and delivering cost effective services contributing to partners' sustainable results and achievements of UNOPS management results. 

UNOPS Tunisia activities range from tailor-made administration, operations, human resources and logistics support for implementation of development and humanitarian projects; infrastructure and procurement management services; and advisory services to partners (in Tunisia, Morocco, Libya and Algeria) to facilitate effective procurement, supply and financial management. Partners include the Government of Tunisia, European Union and UN agencies such as UNHCR and WHO. It provides project management services including design, implementation, monitoring and evaluation. It also offers funds management, loan and grant administration, building local capacity markets, training and technical assistance.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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