INFORMATION SYSTEMS OFFICER [Temporary]
Org. Setting and Reporting
Created in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over 100 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community.
This temporary position is located in the Regional office for Asia and the Pacific and reports to the Chief of Section, Communication, Advocacy, Knowledge Management and ICT, located in Bangkok.
Under the supervision of the Chief of Section, and in coordination with the UNDRR ICT team, the incumbent will be responsible for the following duties:
Business Analysis and Product Management
•Oversees projects carried out by external ICT suppliers to achieve successful project implementation. Manages project progress and liaises with stakeholders and UNDRR ICT team. Represents UNDRR business owners and ICT team in technical meetings.
•Plans, manages and executes technology projects to support the achievement of UNDRR’s business and program goals, involving strategic planning, business analysis, stakeholder management, feasibility studies, systems analysis, design, development and implementation of highly complex information systems.
•Provides specialized technology advice to business stakeholders and users, analyzes business and users’ requirements and translates these into new applications; determines application systems integration.
•Evaluates technical proposals from vendors, analyzes solution compliance with both strategic UNDRR ICT goals as well as global UN ICT standards, provides feedback and guides changes to proposals.
Professional and Technical Leadership
•Develops detailed system architecture to implement functional specifications and user requirements for major systems.
•Maintains, upgrades or enhances existing user systems; troubleshoots and ensures continued user and stakeholder support.
•Guides the development and maintenance of applications that require complex integrations between several systems and program elements; ensures appropriate data security and access controls. Reviews technical level of effort.
•Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
•Provides professional and technical leadership and advice to internal/external project teams and UNDRR management.
•Plans and manages the complete project lifecycle, estimates efforts, manages risks and assumptions, resolves issues, negotiates timelines and milestones, reports on progress, proactively engages stakeholders and expectations, and continually solicits input and involvement as needed.
•Develops cost proposals for contractual services, oversees the technical evaluation of proposals received and manages the contract service. Contributes to (and leads where appropriate) technical consultant recruitment and vendor hiring. Manages ICT procurement processes.
•Co-owns (with colleagues in the design/IT team) responsibilities related to ICT standard operating procedures, coordinates with ICT service providers for server and systems infrastructure administration, deployment operations, addresses ICT risks and incidents, and other design and IT processes.
•Contributes at his/her level to activities related to budgeting (including project preparation and submissions, progress reports, etc.) and prepares related documents/reports (work programme, budget, etc.). Collaborates with UNDRR ICT team to plan and implement a strategic, coherent approach to technology project development, considering data strategy, micro services, and modular/reusable approaches to technology development.
Performs other duties as assigned.
PROFESSIONALISM: Knowledge of planning, design, development, implementation and maintenance of highly complex digital products and information systems. Ability to conduct research and provide recommendations on information management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges;
remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
PLANNING & ORGANIZING:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
An advanced university degree (Master or equivalent degree) in design, computer science, information systems/management, business, communications, marketing, engineering or related areas is required. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of an advanced university degree.
Project management certification (Prince2 Practitioner, PMP, or similar) is desirable.
IT Service Management certification (ITIL Foundation or similar) is desirable.
A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of highly complex digital products and information systems (including large-scale web-based applications, database design and administration and enterprise search) is required.
Experience leading and implementing technology projects in a business analyst/product manager role (or similar) is required. Hands-on technical experience in Java Enterprise Edition is required.
Hands-on technical experience in 5 or more of the following technologies is desirable:
•Java Spring boot
•Angular or similar front end frameworks
Experience in procurement of vendor services and recruitment in the United Nations system or similar large organization context is desirable.
Experience with PHP and Zurb foundation responsive framework, API microservice architecture, GIS and data visualization is desirable.
English and French are the two working languages of the United Nations Secretariat. Fluency in English is required. Knowledge of another UN official language is an advantage.Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.Special Notice
This position is temporarily available with a contract duration of 364 days.
While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career
development or redeployment opportunities of other staff members and represents both a cost effective and operationally sound solution to meet the needs of the service. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.