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Shelter Team Leader - Engineering Team Leader - Zaatari Camp - Internals Only

Jordan (Jordan)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Jordan (Jordan)
  • Grade: Junior
  • Occupational Groups:
    • Engineering
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
    • Malaria, Tuberculosis and other infectious diseases
  • Closing Date: 2020-09-24

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All NRC employees are expected to work in accordance with the organization’s core values:
dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
Duties and responsibilities

Roles and Responsibilities
NRC is implementing a Shelter Programme in the Zaatari/Azraq refugee Camps in Jordan, the project aim to support refugees in the camps to have improved coping strategies through the provision of adequate housing and support to their ability to meet their basic needs.

The Shelter Team Leader/ Engineering Team Leader will be responsible to plan and manage several shelter technical construction units, ensure workflow is adequate, meeting deadlines and targets and develop with the team proper planning of activities for her/his teams. In addition, the Team Leader should support and backstop any delay and provide direct support to the team in any of the assigned tasks.

Generic responsibilities

- Management of project staff.

- Implement plan of action for delegated portfolio of Core Competency projects (activities, budget and project documentation).

- Day to day follow of progress in project implementation.

- Ensure compliance with NRC policies, Core Competency tools, handbooks and guidelines.

- Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist.

- Promote and share ideas for technical improvement.

- Prepare periodic progress reports and other documents.

- Ensure capacity building of project staff and transfer of key skills.

- Liaison and collaborate with relevant local authorities and stakeholders.

- Promote the rights of internally displaced/returnees in line with the advocacy strategy.

- Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Specific responsibilities

- Oversee the rollout and/or implementation of maintenance activities in the camp, including but not limited to; regular maintenance requests at camp level, caravan repairs, quick fix, retrievals, strong coordination with UNHCR technical and filed units, and other shelter actors in the camp.

- Supervise the shelter officers by supporting their professional development, enhance their skills, coaching, and ensure teams operate timely and based on NRC regulations, prepare weekly/monthly plans and follow up as required with the team.

- Manage the shelter construction team by allocate and supervise workload for the shelter technical construction units, ensure quality of works, provide feedback and reports on performance, contribute to increase performance of the team, solve the problem related to target achievement and performance, including planning and justifying need of extra resources.

- Monitor quality of works, by executing spot checks visits for the assigned activities and generating quality check reports.

- Track Budget and follow up with procurement, on monthly basis to check and track expenditure and actively solve pending issues.

- Contractors management, by following up on the contractors execution plans and progress, highlight any potential risks related to the works execution or the quality of works, and issue works acceptance certificate for completed tasks.

- Solve filed conflicts, by proposing solutions and alternatives for any filed conflict identified by the filed units, and actively foresee potential blockages and propose solutions.

- Prepare reports and follow up with teams, by generating monthly/periodic progress reports to the project manager, coordinate with the reporting officer to ensure information is adequate and well organized.

- Stock management, by maintaining updated stock reports, and following NRC logistic handbook as the tools for the stock management.

- Other functions that might be assigned by the supervisor.


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

- Professional Competencies Generic professional competencies for this position:

- Experience from working within technical expertise area in a humanitarian/ recovery context.

- Previous experience from working in complex and volatile contexts.

- Documented results related to the position’s responsibilities.

- Knowledge about own leadership skills/profile.

- Fluency in English, both written and verbal.

- Context/specific skills, knowledge and experience: Qualification requirement: Bachelor degree or equivalent Years of Experience.

- Three years of working in construction sites/projects.

- Professional experience in engineering and construction site supervision and management.

- Relevant work experience in a dynamic and results focused organizations.

- Experience managing and coordinating teams.

Personal qualities

Behavioral Competencies 
- Planning and delivering results

- Handling insecure environments

- Managing resources to optimize results

- Managing performance and development

- Empowering and building trust

- Influencing

We can offer

Contract  period: Through to 31 December 2020 (Renewable based on funding & performance) 
Salary/benefits: 1347 JOD (subject to social security and Income tax)
Duty station: Zaatari Camp 

NRC may be required to verify
the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

Please enter your specific city of residency in Jordan in your application.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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